HAU Holbox Beach Front

3.0 star property

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Photo gallery for HAU Holbox Beach Front

Exterior
Reception
Exterior
On the beach, white sand, beach bar
Suite, 1 King Bed, Ocean View | Premium bedding, in-room safe, blackout curtains, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Calle Charal SN, Isla Holbox, QROO, 77310
  • Bioluminescence Beach
    ‪13 min walk‬
  • Punta Coco
    ‪15 min walk‬
  • Holbox Ferry
    ‪3 min drive‬

Room options

Suite, 1 King Bed, Ocean View

  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Standard Suite

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Penthouse Suite with Private Pool

  • 115 sq m
  • Ocean view
  • Sleeps 8
  • 4 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

HAU Holbox Beach Front

Beachfront, with 2 outdoor pools
Spend the day on HAU Holbox Beach Front's beach or relax by one of the hotel's 2 outdoor swimming pools.
HAU Holbox Beach Front offers 18 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 40-inch Smart televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. This Isla Holbox hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at HAU Holbox Beach Front, you're just a quick walk from Holbox Beach. Free breakfast, 2 outdoor pools and a restaurant are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • The restaurant, beach bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, laundry facilities and a rooftop terrace
  • Steps from Holbox Beach and Yum Balam Nature Reserve
HAU Holbox Beach Front offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is served daily.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at HAU Holbox Beach Front.

This 3-star Isla Holbox hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 11:00 AM.
HAU Holbox Beach Front has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Free beach club

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

HAU Holbox Beach Front Hotel
HAU Holbox Beach Front Isla Holbox
HAU Holbox Beach Front Hotel Isla Holbox

HAU Holbox Beach Front Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 47 reviews
Rating 8 - Good. 10 out of 47 reviews
Rating 6 - Okay. 5 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elias

Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities

Enjoyable stay, but lots of room for improvement

Service needs work. I’d feel better going with the flow if I hadn’t been paying so much. Our family of 4 stayed in the “deluxe suite” which had a pull-out couch for our pre-teens. We were initially provided no bedding for the couch and not enough towels. Had to request these items multiple times before receiving them. They never replaced our towels—bath mat was soiled and beach towels were gross after three days. The suite is also located right at the entrance/office and staff would have loud conversations right at our window early in the morning. The noise from maintenance issues was also disruptive. One night someone was sawing into concrete until after 9pm. They were also doing construction work during dinner on Valentine’s Day. Restaurant servers desperately need training—like the servers had never eaten a meal before or had coffee, not bringing utensils or sugar/milk to the table until everything had gotten cold. It was essentially self-serve if you wanted these items. They would be well advised to invest in some fans at the restaurant, as the wasp situation at breakfast was out of control. One woman got stung on the mouth while she was having her breakfast. We ended up taking our food to our room after that. The negatives aside, we loved the setting. The food at the restaurant was surprisingly, consistently good. The beach is small, but quiet and a great place to take in the sunsets. Facilities were clean.
Stayed 3 nights in Feb 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service
It was a great experience.
Stayed 4 nights in Feb 2025

2/10 Terrible

Linda

Stayed 3 nights in Feb 2025

6/10 Okay

Morten, Merida

Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel, rooms are okay, the location isn’t the best, seems to focus on US clients with their “continental” breakfast
Stayed 2 nights in Feb 2025

10/10 Excellent

Josselin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, amazing staff, really worth the price!
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful location, but not up to expectations

Beautiful location and friendly staff but the breakfast is terrible and there are better places to stay for the same or better price. We are a family of four who took a luxury suite. The sofa bed was very uncomfortable and only suitable for small children. The room was small and not a suite.
Stayed 3 nights in Feb 2025

10/10 Excellent

Asher M

Liked: Property conditions & facilities, room comfort

Holbox

Good .a/c could stay on longer than intermittent
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on the beach. Quiet at night.
Stayed 1 night in Jan 2025

4/10 Poor

Sara

Liked: Cleanliness
This was our second time in Holbox, for our honeymoon and wanted to stay somewhere a bit fancier, this was not that. Check in was frustrating, asked for an upper level ocean view and got an extremely obstructed view. The room had mold on the bathmat so we showered without it on the rough cement floor. Never could have more then 5 minutes of hot water, could barely wash my hair without freezing. AC and fridge and tv amenities worked good and were nice to have. Cleaners were quick and efficient. Our room was located by the beach club which was very loud. Could hear the music until 9 or 10pm and as early as 7am. There was always some kind of banging during the night. Beds were extremely hard and even harder pillows. Breakfast was just fruit, a hard piece of toast, a cookie, granola and a tiny bowl of yogurt, if you wanted eggs it is extra, which were very bland. We went elsewhere for breakfast most mornings. We ate a few times at the restaurant Fragata, they didnt have sushi available most days. Small portions for the price and pretty bland. The drinks however were great, especially the Margheritas. The beach was pretty clean, the lounge pills were very comfortable and well taken care of. Property was kept clean. Staff could be a littler more friendly and attentive. Pretty disappointed in our stay especially for our honeymoon.
Stayed 6 nights in Dec 2024

10/10 Excellent

neil

Stayed 2 nights in Oct 2024

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a little far from downtown, but it’s a great location if you looking to relax it’s excellent the staff was really helpful in every way. We love our stay and we definitely would go back to this hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024

10/10 Excellent

PABLO, SUNRISE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, the beach is absolutely amazing and the location is perfect if you want to be in the quieter part of the island without being awfully far from town. The staff is great and very attentive... Thank you Vanessa, Franco and Alberto for helping with the booking of a couple massage, the golf cart rental and with suggestions and directions to visit places on the island. Thank you Leonardo for taking care of us during breakfast and catering to us with drinks and food while enjoying our days in the beach. We felt like VIP watching the sunset from a privileged spot in the sand while drinking margaritas and mojitos (it is a must!).
Stayed 4 nights in Apr 2024

10/10 Excellent

Johanna

Stayed 2 nights in Apr 2024

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on one of the best beaches. Nice staff, nice restaurant and bar. Dj for sunset hour. Great experience, and will be back!
Stayed 5 nights in Mar 2024

10/10 Excellent

Sahara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Communication, service, cleanliness, attention to detail. From the private door-to-door transfer coordinated by Franco at front desk, to the welcoming environment, and the friendly, professional, efficient, and knowledgeable staff at the restaurant. José and Leonardo always attentive to our needs. Chef Ricardo shared a great story about huevos motuleños during breakfast. The location is great. You can get anywhere by walking along the beach. Food is really good, cocktails are amazing. Facilities are spotless clean and the rooms are comfortable and quiet, so we had incredibly restful nights. We woke up refreshed everyday. Everything about our trip was remarkable and our whole experience in Holbox was wonderful mostly due to the quality of our accomodation Gracias!
Stayed 5 nights in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Sheldan, houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is clean and everything is new. The rooftop pool is great getaway for adults. The free breakfast part needs improvement. A few items on the menu for the free breakfast were not available when you try to order them. It takes a while to get the food which would be fine if they had more than one fan that blows only on one table. It needs more to keep mosquitoes away and keep the air circulation because there is a big wall next to it which blocks the breezes. Overall it's a great property and considering it's new I'm sure these minor issues will be resolved. Would I recommend this hotel ? yes.
Stayed 3 nights in Jul 2023

10/10 Excellent

Silvia lorena

Stayed 3 nights in Oct 2024

4/10 Poor

Ioannis

Stayed 1 night in Feb 2025

6/10 Okay

Horeb

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy comodo, limpio y a pie de playa. Recomendable
Stayed 3 nights in Feb 2025

6/10 Okay

Edith

Liked: Cleanliness, staff & service
Stayed 10 nights in Feb 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Es wird derzeit sehr viel im Hinterland gebaut, deshalb nicht mehr so ruhig. Meerseite nach wie vor ein Traum.
Stayed 2 nights in Feb 2025