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Casa Chujuk by Spirit Group

3.0 star property

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Photo gallery for Casa Chujuk by Spirit Group

Terrace/patio
Reception
Standard Double Room | Minibar, individually decorated, individually furnished
Standard Double Room | Minibar, individually decorated, individually furnished
Deluxe Room, 1 Queen Bed | Minibar, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle Palomino s/n, Isla Holbox, QROO, 77310
  • Place, Holbox Ferry
    ‪5 min walk‬
  • Place, Holbox Beach
    ‪6 min walk‬
  • Place, Holbox Letters
    ‪6 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, individually decorated, individually furnished

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Minibar, individually decorated, individually furnished

Deluxe Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Chujuk by Spirit Group

Hotel with free parking, 6-minute walk to Holbox Beach
Along with an outdoor pool, this smoke-free hotel has spa services and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, wedding services and a garden are on-site.
Casa Chujuk by Spirit Group offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Isla Holbox hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages and Swedish massages.
During your stay at Casa Chujuk by Spirit Group, you're just a quick walk from Holbox Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Yum Balam Nature Reserve and 6 minutes on foot from Holbox Beach
  • Airport shuttle service available for a fee
As a guest of Casa Chujuk by Spirit Group, you'll find an outdoor pool, spa services, and a terrace. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and a garden are also featured at Casa Chujuk by Spirit Group. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Isla Holbox hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Couples/private dining

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are required to contact this property by telephone prior to arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Chujuk by Spirit Group

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Chujuk by Spirit Group Hotel
Casa Chujuk by Spirit Group Isla Holbox
Casa Chujuk by Spirit Group Hotel Isla Holbox

Casa Chujuk by Spirit Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 39 reviews
Rating 8 - Good. 8 out of 39 reviews
Rating 6 - Okay. 3 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

JORGE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good, employee where great the issues I have was I see few cockroaches and the neighborhood having a pool party they ended after 11 pm. But everything else was ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Diamond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, my husband and i enjoyed every minute of our stay here. Thank you for having us. Highly recommended!
Stayed 6 nights in May 2025

6/10 Okay

shari, New Westminster

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
We had no towels & only a sheet on the bed. Room was clean & doable for a night. Good price
Stayed 1 night in Feb 2025

10/10 Excellent

Vy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Close to the ferry, the plaza and the beach.
Stayed 1 night in Mar 2023

4/10 Poor

Cynthia

Travelled with group
Disliked: Staff & service, room comfort

Very disappointed!

The hotel manager was very disappointing, also we never got things that were supposed to be provided (water, hair dryer, shuttle to the beach) The shower was terrible...no water pressure at all. It took 10 minutes just to get rinsed off. The shower by the pool was better. None of the taxis knew where the hotel was, we had to tell them And then we had to walk a block because of the road being ripped out! See pictures
Road
Entrance of hotel
Road
Road
Stayed 7 nights in Aug 2022

10/10 Excellent

Gina, Oakland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - near the ferry and walking distance to the beach, center, restaurants, etc! Very clean and comfortable. Davide was very helpful with anything we needed and answered all our questions. Can’t wait to come back!
Stayed 4 nights in Aug 2022

10/10 Excellent

luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for your stay at Holbox, conveniently located between ferry station and the beach. Outstanding attention from the staff, Emanuel was great at the front desk as well. Highly recommended
Stayed 3 nights in May 2022

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
host-admin was extremely helpful. He checked on our arrival and departure times and was very responsive. Thank you!!
Stayed 1 night in May 2022

10/10 Excellent

diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, queda cerca de todo. muy limpio todo, excelente atención durante la estancia.
Stayed 3 nights in Mar 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jan 2022

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Holbox area, but would not stay here again. Too far away from everything, roads always flooded, makes walking difficult.
Stayed 3 nights in Dec 2021

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and quiet near ferry

Located in a quiet street just a few blocks from the ferry and only five or six from the beachfront. Check-in was quick, efficient and friendly although be aware that you will be required to leave a credit card number to cover any damage done. Davide spoke good English and explained this policy clearly. Note that reception is not 24 hour so check if you arrive at off hours. Rooms are spotlessly clean, the bed is firm but very comfortable with excellent pillows. A/C was quiet as was the ceiling fan. Rainwater showerhead has a water heater if you need hot water. It takes a while to warm up but works well. Not that you generally want hot water! A small fridge and sink allows you to buy and keep cool a few things from the stores. Like, oh say, beer maybe? There is a very small pool suitable for cooling down but not swimming and an outdoor shower for rinsing off. There are four or five tables with chairs around the pool area. Perhaps best of all, it is quiet at night so you can enjoy the lively nightlife downtown without having to give up your beauty sleep so you can look your best for the beach in the mornings.
Shower with rainwater showerhead and toiletries
Wardrobe area
From bedroom towards bathroom
Bedroom
Stayed 2 nights in Dec 2021

10/10 Excellent

ENRIQUE

Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is couple of minutes from ferry and short walking distance from the center and the beach. Very clean, nice staff, easy to get to everything you need, but on a quite street. The great advantage is that you can use the beach chairs and umbrellas from their sister hotel which is more an upscale hotel and restaurant. The sister hotel is rght at the Whaleshark Pier where people get together to see the sunset. Very nice beach area, use of restrooms and showers, very attentive staff, nice music. We highly recommend both hotels and we definitely come back.
Stayed 3 nights in Jun 2021

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous place for a reasonable price

This is a terrific place just 5-min walk from the ferry. Nice deco, minimalist eclectic style. Spotless clean and with everything necessary. Very nice receptionist. The island is small so you can easily walk everywhere - restaurants, bars, beaches. They offer free access to the beach club of their sister hotel, Amaite, which is just the cherry on the top.
Stayed 1 night in Apr 2021

8/10 Good

Lisa D.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hôtel propre et très calme proche du ferry, piscine très propre et patio calme et accueillant. Responsable sympathique.
Stayed 4 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amabilidad del personal y limpieza del lugar
Stayed 2 nights in Nov 2023

10/10 Excellent

maria del socorro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es el mejor lugar para estar, el.ferrybest muy cerca y el centro igual, siempre muy limpia, el personal siempre atento y muy buenas indicación, sin duda volvería
Stayed 4 nights in Sep 2023

8/10 Good

TERESITA DE JESUS

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
El lugar esta cerca del ferri a pie, si usas google maps checa escribir bien el nombre porq hay otro lugar con nombre parecido y te puedes perder facil si llegas de noche,pero en general esta super bien este lugar cerca de todo para comer, moverte y comprar lo que quieras y se duerme bien para poder seguir turisteando
Stayed 2 nights in Aug 2023

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel, proche du ferry et à 5 min du centre de l’île ! Les chambres et la piscine sont propres.

10/10 Excellent

Luz Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebrando nuestro Aniversario 21❤️

Muy recomendable hospedarse en Hotel Casa Chujuk. Desde que llegamos, la atención, amabilidad y el excelente servicio que nos brindó Emmanuel nos hizo sentir no sólo bienvenidos al hotel sino a la Isla Holbox apoyándonos con información de transporte local, indicaciones de cómo llegar, sugerencias de restaurantes, etc. El hotel super bien!! Definitivamente regresaremos a Casa Chujuk.
Stayed 1 night in Aug 2023

8/10 Good

Janitzio Yañez

Stayed 3 nights in Jan 2023