The house was beautiful! Unfortunately we had to cut our trip short due to bad weather so we were not able to fully experience IOP. We were a little disappointed that there was an additional charge to heat the hot tub and that we could only use it for 2 hours out of the day. We paid a decent amount to be there so an additional 80 âa dayâ to only be able to use it for 2 hours is a little ridiculous in my opinion. There were little things like stains on the sheets and comforters but overall the house is gorgeous.
We had a wonderful time at Sea Gem. The house exceeded our expectations, the location on Isle of Palms was terrific (and close to the beach), and the service from the Sea Gem team was terrific. Would 100% recommend this house to anybody traveling to the area with a large group. We fit 14 comfortably!
This house is great for large groups and 100 yards from public beach access! Highly recommend. Clean, and well taken care of! Great communication from the host company too. Would stay again!
We had a group stay in IOP for the Charleston half marathon. This house was perfect for our group. We LOVED the big dining room table for game nights. There was plenty of space for us, it was so close to the beach access, and it was a prime location. Communication with the property manager was great. House was clean and had all we needed. Would love to plan a summer trip in this house!
The house itself was beautiful. However, hot tub was not working, there was no refund given. The pool we were told could not be heated for the length of our stay because it was only 3 days, The charges for the heating of both were outrageous but we were willing to pay. There was no ball for foosball table. The electronic games were all in non working order. The outside of the house was dirty when we arrived. Choose another location. Really too bad,
Our large family gathered to this beautiful home for a family reunion. We looked forward to spending most of our time at the beach which is so convenient to the house. However, due to Hurricane Debbie we didnât get as much beach time. We did utilize the pool instead and there were many things in the house to keep our âlittlesâ occupied. Even with the bad weather we had a wonderful time. The house is huge and well appointed. We had everything we needed and then some. We even had a personal visit from the home owner who came to check on us during the storm. We were without power for about 12 hours but still felt secure in the house. It was definitely a memorable trip, in more ways than one!
There was plenty of space to all gather together and spaces for people to break off to work privately. The bedrooms were nice and we enjoyed spending time on the deck. The kitchen was well stocked and had many amenities, so it was easy to prepare meals for our group. The location was great and so easy to enjoy walks on the beach.
The only thing we would recommend is to consider the charges for the pool and hot tub. We opted not to pay the extra, but it would have been nice to have the hot tub be included in the rental fees. The owners were very responsive when the air on the top floor went out, but were unable to get somebody out in time to get it fixed.
Again overall the house was great and we would recommend it.
We rented this house Thanksgiving week and it was perfect. Plenty of room for all ages and the kitchen well equipped for making big family meal! Beautiful views and perfect location on IOP.
The house is large enough for a big group (we were a group of 12) and nice. Unfortunately, dealing with the property management was a burden. The hot tub fee of $75 per day was frustrating but that information was shared with me upon booking. Fair enough. The restrictions were an annoyance. We had to request to use the hot tub each time we wanted to via text message and then it would take about an hour to heat up. We also could only use it once per day even if we had paid the required fee. When I mentioned to property management that these additional rules were not disclosed when I previously inquired, I was pointed to the language that said "some restrictions apply" in the listing description. Since I had inquired about the restrictions when making the booking, this response did not seem adequate to me.
Frankly, I am surprised VRBO allows owners to list Hot Tub in the title and then upsell guests on the use of a hot tub. It certainly tainted my experience.
The house was very clean and in a great location. We were right across from the beach access and had everything we needed. The check in/out process was seamless. Would stay here again.
We all loved our stay; it was a perfect family getaway location. The pictures donât do this home justice. There are multiple common areas and bathrooms too. We were a party of 12 and the home was spacious and roomy with a beautiful backyard and beach access directly across the street. The beach location was gorgeous, clean and a perfect spot for morning walks and sunrises. On hot days the pool was clutch in keeping us cool. I do wish you could use the hot tub without having to pay for heat. Highly recommend this home!
We had a fantastic time at Sea Gem! The house was in perfect condition and we had plenty of room for our group of 18. The beach access is directly across the street which was extremely convenient. All of the kitchen appliances were in perfect working order and the ice machine was a big plus!
Steven was great to work with and his responses were immediate. The key-less entry made the check in/check out process a breeze.
We loved our stay and would recommend it to anyone looking for a home in Isle of Plams!
A hot tub that can't be used past 9pm isn't a hot tub at all.
I was even prepared to pay to use the hot tub. I wasn't happy about the fact that the price is a premium due to *possibility* of using the hot tub and a cold pool, but at least it'd be there to use. Find out after checking in that they heat the hot tub past 9pm. As if you're supposed to use it in the middle of the hot day or forego going out to dinner. A hot tub in a place like this is for relaxing in *after* getting back from dinner. The pool would have been great to use to cool of from the hot tub. However, without the hot tub it was equally as useless. So we splurged on a place with a pool and hot tub only to effectively find out after we arrived that we weren't allowed to use them. No, a 9pm cut-off is not reasonable at all. It is not something one might expect from "restrictions apply". It is absolutely arbitrary and petty.
Also petty, not making the ceiling-mounted speaker system available for guests. They really removed equipment from the house so guests couldn't - what - change settings on them? Just hook it up to the chromecast and tell people they can stream using that.
An otherwise very nice house that left me feeling manipulated and foolish.