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Best Western University Inn

2.5 star property

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Photo gallery for Best Western University Inn

Lobby
Creator video - submitted by JetsettingJabber
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
Lobby
Free daily on-the-go breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
1020 Ellis Hollow Rd, Ithaca, NY, 14850
  • Place, Reis Tennis Center
    ‪13 min walk‬
  • Place, Cornell Botanic Gardens
    ‪4 min drive‬
  • Place, Newman Arena
    ‪4 min drive‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Mobility Accessible King Room with Roll-in Shower

  • Sleeps 2
  • Free Wi-Fi

Mobility Accessible King Room with Bathtub

  • Sleeps 2
  • Free Wi-Fi

View all photos for Mobility Accessible Double Room with Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Mobility Accessible Double Room with Bathtub

  • Sleeps 2
  • Free Wi-Fi

View all photos for Mobility Accessible Two Double Room with Roll-in Shower

Combined shower/bathtub, free toiletries, hair dryer, towels

Mobility Accessible Two Double Room with Roll-in Shower

  • Sleeps 4
  • Free Wi-Fi

View all photos for Mobility Accessible Two Double Room with Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Mobility Accessible Two Double Room with Bathtub

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Non Smoking (Shower Only)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible, Fireplace

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 1 King Bed,Non-Smoking,Whirlpool,Fireplace,Refrigerator,High Speed Internet Access

In-room safe, desk, laptop workspace, blackout curtains

1 King Bed,Non-Smoking,Whirlpool,Fireplace,Refrigerator,High Speed Internet Access

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed, Non-Smoking, Whirlpool, Mini Fridge, Wi-Fi

In-room safe, desk, laptop workspace, blackout curtains

1 King Bed, Non-Smoking, Whirlpool, Mini Fridge, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 Double Bed, Non-Smoking, Mini Fridge, Shower Only, Wi-Fi

In-room safe, desk, laptop workspace, blackout curtains

1 Double Bed, Non-Smoking, Mini Fridge, Shower Only, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds,Non-Smoking,Sofabed,Work Desk,Microwave and Mini-Refrigerator,Wi-Fi

  • Sleeps 6
  • Free Wi-Fi

Accessible - 2 Queen, Mobility Accessible, Bathtub, Fireplace, Wi-Fi, Non-Smoking, Full Breakfast

  • Sleeps 4
  • Free Wi-Fi

1 King Bed Living Area Whirlpool Wifi Working Desk Non Smoking

  • Sleeps 2
  • Free Wi-Fi

1 King Bed with Whirlpool Fireplace Wifi Working Desk Non Smoking

  • Sleeps 2
  • Free Wi-Fi

2 Queen Bed Living Area Fireplace Wifi Working Desk Non Smoking

  • Sleeps 4
  • Free Wi-Fi

Mini 1 Queen Bed with Shower Wifi Microwave Refrigerator Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Accessible-1 Queen,Mobility Accessible,Bathtub,Microwave and Mini-Refrigerator,Wi-Fi,Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

1 King Bed Living Area Fireplace Wifi Working Desk Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Accessible-2 Queen,Mobility Accessible,Roll in Shower,Microwave and Mini-Refrigerator,Wi-Fi,Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Accessible Standard King Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Two Double Room

  • Sleeps 6
  • Free Wi-Fi

Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for King Room with Fireplace

In-room safe, desk, laptop workspace, blackout curtains

King Room with Fireplace

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Queen Room with Fireplace

In-room safe, desk, laptop workspace, blackout curtains

Two Queen Room with Fireplace

  • Sleeps 4
  • Free Wi-Fi

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About this property

Best Western University Inn

A 24-hour fitness centre, a seasonal outdoor pool and a business centre are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour front desk, express check-out and a TV in a common area.
Best Western University Inn offers 101 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western University Inn gets good marks from our customers. During your stay, you'll be connected to a shopping centre and within walking distance of Reis Tennis Center. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Ithaca Commons and a few minutes from State Theatre of Ithaca
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Best Western University Inn offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). The business-friendly Best Western University Inn also features a vending machine, express check-out, and a front desk safe. Self parking is free.

This Ithaca hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 8:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7 AM to 10 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day (maximum USD 2000 per stay)
  • Maximum 2 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day (maximum USD2000 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western University Inn offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western University
Best Western University Inn
Best Western University Inn Ithaca
Best Western University Ithaca
University Best Western
University Inn Best Western
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western
Best Western University Ithaca
Best Western University Inn Hotel
Best Western University Inn Ithaca
Best Western University Inn Hotel Ithaca

Best Western University Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 439 out of 1007 reviews
Rating 8 - Good. 280 out of 1007 reviews
Rating 6 - Okay. 129 out of 1007 reviews
Rating 4 - Poor. 89 out of 1007 reviews
Rating 2 - Terrible. 70 out of 1007 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Serafino

Liked: Cleanliness
Very good staff and outstanding free breakfast. Controlling room temp was only negative. Too hot in the room.
Stayed 1 night in Feb 2026

8/10 Good

Stacey

Stayed 1 night in Jan 2026

10/10 Excellent

chris

Stayed 1 night in Jan 2026

10/10 Excellent

Wayne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent staff
Stayed 4 nights in Jan 2026

6/10 Okay

Renania

Travelled with family
Liked: Cleanliness, property conditions & facilities
The food in the morning, the room is amazing 🙏
Stayed 2 nights in Jan 2026

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 7 nights in Jan 2026

10/10 Excellent

Karen M

Stayed 1 night in Jan 2026

10/10 Excellent

donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good and close to cornel for hockey
Stayed 1 night in Jan 2026

10/10 Excellent

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
It was decently clean, conveniently located to town, very welcome front desk staff, comfortable, decent breakfast. I’d stay again!
Stayed 1 night in Jan 2026

10/10 Excellent

Prasad

Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Jan 2026

8/10 Good

Jeffrey, Westwood

.
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, staff was friendly
Stayed 1 night in Dec 2025

6/10 Okay

Will, Beacon

Stayed 1 night in Dec 2025

8/10 Good

Jaime

Stayed 1 night in Dec 2025

10/10 Excellent

Hiroyasu

Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Marius

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for visiting Cornell University. Big and clean room. Breakfast needs improvement.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marshall

Stayed 1 night in Dec 2025

8/10 Good

Tao

Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2025

2/10 Terrible

richard

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Early check in for $20 an hour? No thanks. Fireplace in room, but no instructions for use. Thermostat on room heater appears to be broken, as heat did not stop regardless of how warm the room got. After turning off the heat, the room quickly chilled due to drafts from fireplace and poorly installed heater. Bathroom mirror was damaged and discolored. Complex has multiple unattached buildings, which are not locked or otherwise secured at night. Location is near nothing, including restaurants.
Stayed 1 night in Dec 2025