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Canopy by Hilton Ithaca Downtown

4.0 star property

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Photo gallery for Canopy by Hilton Ithaca Downtown

Breakfast, lunch and dinner served
Bar (on property)
Lobby
Reception
Studio, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Free airport shuttle
  • Bar

Explore the area

View in a map
324 East State Street, Ithaca, NY, 14850
  • Place, Ithaca Commons
    ‪3 min walk‬
  • Place, Ithaca College
    ‪2 min drive‬
  • Place, Cornell University
    ‪5 min drive‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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Property amenity

Ithaca Marriott Downtown on the Commons

  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,010 reviews
The price is CHF 151
includes taxes & fees
6 Oct - 7 Oct
Ithaca Marriott Downtown on the Commons

About this property

Canopy by Hilton Ithaca Downtown

Art Deco hotel with free airport shuttle and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, a free airport shuttle and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Canopy by Hilton Ithaca Downtown offers 131 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at Canopy by Hilton Ithaca Downtown. During your stay, you're just a quick walk from The History Center. Free WiFi in public areas, a free round-trip airport shuttle and a free manager's reception are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 5-minute drive from Cornell University and a few minutes from Ithaca College
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Canopy by Hilton Ithaca Downtown offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 750 square feet (70 square metres) and includes conference space. The business-friendly Canopy by Hilton Ithaca Downtown also features a terrace, coffee/tea in common area, and concierge services. A roundtrip airport shuttle is free (available on request).

This 4-star Ithaca hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Strand Cafe – This café serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 12 per day)
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Strand Cafe

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • High chair
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 750 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 20 per person
  • Nearby parking fee: USD 12.00 per day (400 ft away)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Canopy by Hilton Ithaca Downtown offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton Ithaca Ithaca
Canopy by Hilton Ithaca Downtown Hotel
Canopy by Hilton Ithaca Downtown Ithaca
Canopy by Hilton Ithaca Downtown Hotel Ithaca

Reviews

Canopy by Hilton Ithaca Downtown Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 709 out of 952 reviews
Rating 8 - Good. 159 out of 952 reviews
Rating 6 - Okay. 45 out of 952 reviews
Rating 4 - Poor. 14 out of 952 reviews
Rating 2 - Terrible. 25 out of 952 reviews

Reviews

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No, the parking is not directly adjacent to the property, it’s an easy walk. Lots of delicious restaurants, nearby. Comfortable beds, clean, bathroom, overall great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Stayed 3 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, fun decor

We had a great 2 night stay here. Helpful staff, cool restaurant, and very walkable to things around town.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great location and aesthetic. Tight rooms but well designed, great lighting, and very clean. Nice lounge and bar / restaurant area. Offsite parking is easy to access. Appreciated the ice and water refill stations on each floor.
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Stayed 3 nights in Jun 2025

10/10 Excellent

Arun

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Property conditions & facilities
Great centrally located
Stayed 4 nights in May 2025

8/10 Good

Zhiqiang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Terrible parking situation.
Stayed 3 nights in May 2025

10/10 Excellent

erik

Stayed 1 night in May 2025

10/10 Excellent

Lisa

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Stayed 3 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

GRADUATION WEEKEND BUST

We are writing to express our profound dissatisfaction with our recent stay at the Canopy by Hilton Ithaca from May 16th to May 19th, 2025, booked through Hotels.com. What was meant to be a celebratory graduation weekend turned into a nightmare due to a severe and unresolved issue with our room's air conditioning. Upon check-in, we were assigned a room where the thermostat consistently read 78 degrees Fahrenheit for two nights. Despite our repeated complaints, the front desk was fully aware of the AC malfunction but failed to inform us of this critical issue when we checked in. This lack of transparency was incredibly frustrating, especially given the importance of the weekend. The front desk was aware of this issue but failed to inform us at check-in, which is unacceptable. We received conflicting information from staff regarding the AC problem. It took until our last night to finally move rooms. What's worse, another family member checking in on Sunday was immediately placed on a different floor by the front desk due to the AC issue, highlighting the hotel's inconsistent handling of the situation. While Hilton provided 50,000 points (equivalent to one night) and Hotels.com offered $25 KeyCash, we feel this compensation is insufficient for the prolonged discomfort and disruption. We've stayed at this hotel before without problems, making this a particularly frustrating experience. We value our relationship with Hotels.com and urge you to reconsider the compensation offered.
Stayed 3 nights in May 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Vivi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at Canopy was absolutely delightful! From the moment we arrived, the staff made us feel incredibly welcome. The check-in process was quick and easy, and the receptionist was exceptionally friendly. A truly thoughtful touch was the adorable gift bag she prepared for our little dog, Luna. It included a toy and a tasty snack that Luna absolutely loved – it really made her feel like a welcomed guest too! The hotel's location was incredibly convenient for exploring the area. We found it to be close to everything we wanted to see and do, which made getting around a breeze. Our room was clean, and the bed was exceptionally comfortable – we both slept so well! Finally, the check-out process was just as efficient and hassle-free as the check-in. We highly recommend Canopy Hotel for its friendly staff, convenient location, clean and comfortable rooms, and thoughtful touches that truly go above and beyond. We will definitely be staying here again on our next visit!
Stayed 1 night in May 2025

6/10 Okay

Gene

Stayed 1 night in May 2025

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Easy check-in. Convenient to Cornell University. Parking garage was around the block so a little inconvenient but otherwise no issue.
Stayed 1 night in May 2025

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Timothy

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

David, new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Ithaca commons
Stayed 1 night in Apr 2025

6/10 Okay

Behnaz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025