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Hotel Grauholz

3.5 star property

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Photo gallery for Hotel Grauholz

A snow-covered courtyard with a central fountain, surrounded by buildings with multiple windows.
A modern cafe with a curved counter, bar stools, and green and blue seating.
A view from a hotel room with large windows overlooking a landscaped garden, a circular water feature, and a building with a yellow slide.
A hotel with a fountain in the courtyard, outdoor seating, and a well-maintained garden.
A spacious lobby with a piano, seating areas, and potted plants.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Autobahn A1, Raststätte Grauholz, Ittigen, BE, 3063
  • Place, Wankdorf Stadium
    ‪4 min drive‬
  • Place, Bern Expo
    ‪5 min drive‬
  • Place, Paul Klee Museum
    ‪5 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪24 min drive‬

Room options

View all photos for Comfort Double Room, 2 Twin Beds

A room with a desk, a lamp, a chair with a patterned pillow, and a wooden wall.

Comfort Double Room, 2 Twin Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a wall-mounted painting of a race car.

Standard Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Plus Double Room

A hotel room with a bed, a sofa, a nightstand, and a wall-mounted lamp.

Comfort Plus Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with two single beds, a desk, a chair, and a wall-mounted TV.

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a wall-mounted painting of a race car.

Economy Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Comfort double

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort double

  • Sleeps 3
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Grauholz

This smoke-free hotel features 2 restaurants, a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services and laundry facilities. Housekeeping is not available.
Hotel Grauholz offers 62 accommodations with a safe and a hairdryer. Televisions come with premium cable channels. Bathrooms include a shower.

This Ittigen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Grauholz, you'll be close to Wankdorf Stadium. You'll find features such as free WiFi in public areas, plus 2 restaurants and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Self-parking available for a fee
  • Amenities include a front desk safe, 3 meeting rooms and laundry facilities
  • On-site recreation includes a playground
  • Just a 4-minute drive from Wankdorf Stadium and 5 minutes from Bern Expo
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Public spaces have free WiFi. There are 3 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at Hotel Grauholz. Parking is available for a fee.

This 3.5-star Ittigen hotel is smoke free.

On-site venue – buffet restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CHF 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (51 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 23 December and 9 January.

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: CHF 10 per accommodation, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 25.0 per day.
  • Cots (infant beds) are available for CHF 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CHF 5.00 per day
  • Pet fee: CHF 10 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 15.0 per day
  • Rollaway bed fee: CHF 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
The front desk at this property is open daily from 6:30 AM - 11:30 PM.
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.

We should mention

  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Grauholz Ittigen
Grauholz Ittigen
Grauholz
Best Western Hotel Grauholz
Hotel Grauholz Hotel
Hotel Grauholz Ittigen
Hotel Grauholz Hotel Ittigen

Hotel Grauholz Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 150 out of 344 reviews
Rating 8 - Good. 138 out of 344 reviews
Rating 6 - Okay. 35 out of 344 reviews
Rating 4 - Poor. 15 out of 344 reviews
Rating 2 - Terrible. 6 out of 344 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

MIZUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free lounge was comfortable and the bath shower was great.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

TRACY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was busy, but most staff were friendly, room had plenty of room along with bathroom. A good alternative to bigger city accommodation.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

hikmat

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Professional and helpful, spacious room, good breakfast, loved coffee options and that it’s 24 hours with breakfast option
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to locate but nice accommodations
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Leyla

Liked: Cleanliness, staff & service, property conditions & facilities
Daily brea
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, fully recommended. It is just outside the City hence public transport might be limited.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Birger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy and clean

Good hotel to spend the night before travelling onwards. Nice smiley staff.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Basima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here for a few nights and we really loved it! It is more of a remote location so plan to walk to certain stations for transportation (~15 min) but they have everything necessary nearby (gas station, bistro/deli, small resturant, fast food, etc.) The room was small but cozy and comfortable and the staff were kind and helpful! The breakfast is fantastic and free every day from select hours and all around us are gorgeous nature views and paths! The bathroom wasn't bad but be careful of water spilling out of the tub - really that's are main compliant but others we had a lovely time, thanks to the staff at Hotel Grauholz!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Nariman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall except that it was hard to find the place on maps
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the free car charging

Quick stop on a longer journey. Conveniently located by the autobahn. We charged our electric car on site for free - amazing service. Hotel was clean and easy to use, just what we needed.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

tuhin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good, can improve

Good hotel except for the heat wave that the country was experiencing. The A/c in the rooms were not able to sufficiently cool the rooms
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Much better than expected. This hotel at the motorway is great. It is very clean; the rooms are spacious, and the breakfast was very nice as well. The staff was very friendly and helpful. We can highly recommend this place if you are traveling through Switzerland. The price is much cheaper in comparison to hotels in Bern and you are right next to the motorway for an early start, and you can avoid the traffic in town.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Excellent location less than ten minutes from the Bern city center. Good breakfast. Calm inner garden with some seating, could be beautiful if better maintained, now looks little bit wild :)
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Lingjun

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2023
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard to get to

Could not get to location with Apple Maps- use Google maps. Area looks a little rough but rooms are nice and clean and staff were excellent.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Hodan

Liked: Cleanliness
Did not have slippers, kettle, or iron accessible in unit. Double room booked with twin beds however found out that the twin beds were attached so not quite "twin" beds. Expected them to be separated. Average hotel with average continental breakfast
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a bit of a hard time getting on the right road to access the hotel. Once there the room and staff were great. In fact in the morning there were 2 buses of people who overwhelmed the breakfast area, literally taking all the food as soon as it came out, leaving nothing for other guests who were not willing to be so pushy. The poor cook and staff were in tears but did an excellent job holding it together. They tried to accommodate those of us not with the foreign travelers on the busses. It was the craziest behavior of people at a breakfast buffet we have ever seen. The staff was excellent in such a weird frenzy.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was fine. They greet you with free orange juice and coffee. My issue was that to access the hotel with a car you need to enter through the highway. We were in switzerland for 24hrs only with a german rental car so we did not want to buy a vignette for 1 hour of use. I left the car in a nearby road and asked in reception if there was any way to access the parking or any nearby place to park, to which I was answered: “just pay the vigentte, its cheap. its not my problem that you dont have a vignette” Ultimately we found street parking for 4 francs for 15 hours of parking (even cheaper than what the hotel charges for parking, haha) without needing a vignette. Was that so hard to mention? It amazes me how a receptionist can just say “its not my problem” instead of saying “I understand, there’s a non-highway street parking just 4 minutes walking that way”. Had a stressful time for no reason at all. Also, they do not give a bern card
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Lauren

Disliked: Staff & service, amenities
Booked 2 rooms for 4 adults and 4 kids. Both rooms only had beds for 3 people. When we asked about it, staff advised that the extra bed was broken. One of our kids had to sleep on the floor and one had to use the bench as a bed. Hotel was understaffed (only one staff) and AC was broken in one room.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Soon Kun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Okay stay

The air conditioner do not work and hotel staff acknowledged it too and don’t know when it will be repaired which is why i have a low rating on comfort. They could have at least provide a fan and it was not offered.
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complicated.
Stayed 2 nights in Jul 2024