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Residence Inn Jackson

Property class: 3

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Photo gallery for Residence Inn Jackson

A spacious, modern living area with a fireplace, comfortable seating, and a high ceiling with natural light.
A multi-story hotel with a Marriott logo, featuring a stone facade, multiple windows, and a landscaped entrance area.
A hotel room with a large bed, a TV on a dresser, a nightstand with a lamp, and a window with curtains.
A hotel with outdoor seating, a fire pit, and a large windowed entrance.
An indoor swimming pool with clear water, surrounded by lounge chairs and a tiled floor.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
126 Old Medina Xing, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪4 min drive‬
  • Place, The Ballpark at Jackson
    ‪5 min drive‬
  • Place, Casey Jones Village
    ‪5 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a television, a sofa, and a chair.

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(59 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern hotel room with a sofa, a dining table with chairs, a TV, and artwork on the walls.

Suite, 1 Bedroom

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A hotel room with a sofa, a small table, a TV on a wooden cabinet, a dining table with chairs, and a bed in the adjacent room.

Suite, 2 Bedrooms

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a TV on a dresser, a nightstand with a lamp, and a window with curtains.

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A modern hotel room with a large bed, a flat-screen TV, a wooden headboard, and a bedside table with a lamp.

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Residence Inn Jackson

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business centre and a meeting room. Housekeeping is available on request.
Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn Jackson. During your stay, you'll be close to West Tennessee Healthcare Sportsplex. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from West Tennessee Healthcare Sportsplex and 5 minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Residence Inn Jackson offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Residence Inn Jackson also features barbecue grills, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Jackson hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Residence Inn Jackson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 444 out of 713 reviews
Rating 8 - Good. 118 out of 713 reviews
Rating 6 - Okay. 67 out of 713 reviews
Rating 4 - Poor. 29 out of 713 reviews
Rating 2 - Terrible. 55 out of 713 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Billy who checked us in was fantastic, definitely would stay again if back in the area again.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jessicca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay in Jackson, TN!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet Friendly Good Breakfast and Staff was very Friendly
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

COLLEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean and staff friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Velda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained. Rooms spacious and clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would absolutely recommend this hotel it is older hotel very very maintained. Staff was excellent from check in to check out. Breakfast was outstanding interaction with staff and gas was great recommend 10 out of 10
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Needed a place to stay overnight on our trip. The facility was clean beds comfortable, staff was friendly and helpful and breakfast was great. Would stay again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. 10 stars
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, clean and had very comfortable beds. Staff was very friendly and kind. The morning breakfast was very good and adequate to start the day! The indoor pool needed some attention as for cleaning. Murky water.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in staff are so professional, helpful, and make check-in a breeze. The breakfast staff are amazing, the ladies go above and beyond, breakfast is delicious and they are so very hospitable.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Kevin

Liked: Amenities
Disliked: Cleanliness
Breakfast was the high spot. The lady that handled the breakfast was, hands down, the most friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

james

Liked: Cleanliness
Good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Residence Inn is within the area we always travel to. The rooms are great, the carpet, the tile, the tops of all tables and dressers, bathroom, kitchen, etc. always very clean. We never have been there when everything was not clean and in order. The Staff are always friendly and helpful. Every hotel or motel should be like this one. We have stayed at other places in the Jackson, TN area before, but when we found this one we don't bother to go anywhere else.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded my expectations in every aspect important to me. Cleanliness, pet friendly, quiet, comfortable and spacious rooms. Every staff member I encountered greeted me and offered any assistance they could provide. I had been traveling for multiple days and this hotel was the only one where even my 2 dogs relaxed. I will repeat this visit.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Jeremiah was very friendly. Breakfast was great and so was the hot tub. Unfortunately the mattress was very worn out and I was having pretty bad back pain yesterday which makes for a long 8 hour drive. This isy second stay and unfortunately next time I will go elsewhere because the mattress problem seems to be ongoing.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Keejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. Breakfast was amazing - fresh & so many choices. Bed was comfortable too! The carpet is worn (fraying at the edges) & tile was cracked in the kitchen area. Other that it was nice - the lobby & outdoor area were updated and cozy. Staff was friendly & attentive.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Nice room will visit again
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Staff was extremely courteous & the room was very nice & clean.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Darnisha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and bathroom. Everything was stocked and ready for my stay. The staff was friendly from the time i checked in to the time i checked out. Would stay here again in the future.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Gurdon

Liked: Cleanliness
Room appeared clean, staff was pleasant, breakfast cook was especially nice and welcoming.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Was clean and stay was amazing
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. The breakfasts crew were phenomenal
Stayed 3 nights in Dec 2025