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Tru By Hilton Jackson, Tn

Property class: 2.5

Choose dates to view prices

Photo gallery for Tru By Hilton Jackson, Tn

An outdoor seating area with a sectional sofa, round table, and blue accents.
A modern hotel building with a prominent 'tru by Hilton' sign, multiple floors, and a covered entrance area.
A modern lounge area with a blue sofa, round tables, and hanging chairs.
A snack kiosk with a variety of packaged foods and beverages, a 24/7 market sign, and a Hilton logo indicating nearby hotel services.
A modern restaurant with a central island, bar stools, and a seating area with a view.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1136 Rushmeade Road, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪1 min drive‬
  • Place, Union University
    ‪2 min drive‬
  • Place, The Ballpark at Jackson
    ‪8 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a window with blinds.

Room, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a large bed, a nightstand, a small table, and a wall-mounted lamp.

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a large bed, a bedside table, a nightstand, a wall-mounted TV, and a door leading to another room.

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a bench, a TV, and a bathroom visible through an open door.

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with two beds, a wooden floor, a dark blue accent wall, and a small table with a lamp.

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a bench, a TV, and a bathroom visible through an open door.

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room With 2 Queen Beds And Walk-in Shower

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Tru By Hilton Jackson, Tn

This hotel features a fitness centre, a business centre and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided.
Tru By Hilton Jackson, Tn offers 97 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include a fitness centre.
During your stay at Tru By Hilton Jackson, Tn, you'll be within walking distance of Union University. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a car charging station and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from Union University and a few minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. Tru By Hilton Jackson, Tn also features a fitness centre and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Jackson hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

Property is also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Tru By Hilton Jackson, Tn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 313 out of 405 reviews
Rating 8 - Good. 57 out of 405 reviews
Rating 6 - Okay. 24 out of 405 reviews
Rating 4 - Poor. 3 out of 405 reviews
Rating 2 - Terrible. 8 out of 405 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and pet friendly.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean, efficient, and friendly place to stay. Great breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Connie

Liked: Cleanliness
Clean, new, lobby is great, cool room, great breakfast!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ANTONIO JOSE BALLESTEROS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is always a wonderful hotel everywhere.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with wonderful staff. Would definitely stay again!!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

DeMicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent 🌟
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Dallase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the vibe at this hotel!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was exceptional
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good with plenty of choices. Staff was extremely professional and pleasant. Great stay!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming and nice. Our room was clean and the beds were comfortable, especially the pillows! We stopped for a quick overnight on a road trip, so we weren't there long, but my kids loved playing a round of pool after breakfast before heading to the car. This was a great value - safe, clean, friendly, and breakfast and parking are included.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. Check in was great Tammy was very nice and helpful. The breakfast buffet was really nice. I would stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Hollis

Very nice stay. Friendly and accompanying staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

JANELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, the staff was super friendly, fun vibe if you had some down time to play pool and a yummy breakfast with lots of options
Stayed 1 night in Mar 2026
Verified review

8/10 Good

mike

Liked: Cleanliness, staff & service, amenities
Clean room, decent breakfast, close to busy, noisy highway.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Norabel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ,clean area and amazing customer service.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with adequate parking. No coffee in the rooms which was sad for us. It was a good stay. We were comfortable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Treycen

Liked: Amenities
Clean hotel, nice staff, and good breakfast.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fastest checkin I've ever had which was great as we were checking in late. Clean and comfortable rooms.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

John-David

Yes breakfast was good.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Game area for family.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Gissell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the building was brand new.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay and location were great. However, we noticed mildew in the corners of the shower pan. Other than that everything else was clean and fresh.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fun with lots of amenities, pool, exercise room, game and gathering areas with pool table, games, magazines and fun places to sit and visit.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Deanna

Liked: Staff & service, amenities
The staff was helpful. They accommodated our move to a different room due to a non working tv in our original room.
Stayed 1 night in May 2026