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Comfort Suites Airport

2.5 star property

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Photo gallery for Comfort Suites Airport

Exterior
Free daily buffet breakfast
Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
1180 Airport Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪9 min walk‬
  • Place, UF Health North
    ‪2 min drive‬
  • Place, UF Health Hospital North
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Lobby
Hyatt Place Jacksonville Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 2,263 reviews
The price is CHF 89
includes taxes & fees
10 Dec - 11 Dec
Hyatt Place Jacksonville Airport

About this property

Comfort Suites Airport

Hotel in Jacksonville with free breakfast and free airport shuttle
This hotel features a 24-hour fitness centre, a seasonal outdoor pool and a business centre. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Comfort Suites Airport offers 59 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Digital televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Airport. During your stay, you'll be within walking distance of River City Market Place. Features include free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from UF Health North and a few minutes from UF Health Hospital North
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Suites Airport offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Suites Airport.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 63 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Airport Hotel
Comfort Suites Hotel Airport
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Hotel Jacksonville

Comfort Suites Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 390 out of 888 reviews
Rating 8 - Good. 285 out of 888 reviews
Rating 6 - Okay. 120 out of 888 reviews
Rating 4 - Poor. 48 out of 888 reviews
Rating 2 - Terrible. 45 out of 888 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Chona, Tanza

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Nice staff. There was just a lack of push carts for large luggages. One of the 2 they have is very hard to push on the carpets.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Room was very comfortable and bathroom newly remodeled. Stay was quiet and pleasant.
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints here
Stayed 2 nights in Aug 2025

6/10 Okay

Porsha

Stayed 2 nights in Aug 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bathroom had cockroaches that we found in the middle of the night. So disgusting! The hairdryer did not work. The traffic could be heard from our room. There were two guys sitting outside next to their car right outside our hotel window. They had the music cranked up in their car, they were vaping and intimidating. I have no idea why the hotel staff would allow them to do that there. If I had pulled into the parking lot to inquire about a room, I would’ve turned around and left because of their presence.
Stayed 1 night in Aug 2025

8/10 Good

Rahul, Ellicott City

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pet friendly place for a night stop.
Stayed 1 night in Aug 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff, dated hotel

Staff was friendly. Hotel is dated with popcorn ceilings and the room had a little bit of a musty odor, like older hotels in a high humidity tend to have. The pillows were too hard. Fine for a one night stay by the airport!
Stayed 1 night in Aug 2025

10/10 Excellent

Eliza

Stayed 1 night in Aug 2025

10/10 Excellent

Regina

Stayed 1 night in Jul 2025

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, staff & service

Horrible

This particular hotel was absolutely a GHETTO hotel, I was not pleased with at all. They advertise suites on their site which was not true. Their machines were broke and it was noise up above my room for 5 hours. Will not be staying here.
Stayed 1 night in Jul 2025

6/10 Okay

Kimberly

Travelled with family
Disliked: Amenities
Ok. Nothing special. Only one person working on this Friday afternoon. Nothing to eat/snacks. Even vending machines are out of order. Only thing they had were cheap fudge cicles- for $3.50 ea!!
Stayed 1 night in Jul 2025

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Right by the airport!
Stayed 1 night in Jul 2025

10/10 Excellent

sandra

Liked: Amenities
Very convenient having shuttle service to and from the airport.
Stayed 1 night in Jul 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at airport. Great Staff!

Very good, as advertised! price and all, go figure?
Stayed 1 night in Jul 2025

10/10 Excellent

Allen

Stayed 1 night in Jul 2025

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is so nasty and had plug in for covering up smells. This plug in has toxic chemicals and the smell was so strong I couldn’t breathe. Our room had no light blocking shade, so I felt I was exposed to all and could not sleep due to parking light shining into room! It was terrible night!
Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Benjamin

Disliked: Cleanliness, property conditions & facilities
I liked leaving
Stayed 1 night in Jun 2025

8/10 Good

Cherinelle

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities

A clean place to sleep for a night.

It was okay. Lots of years since last refresh. A place to have a clean safe place sleep. The pool had a lot to be desired. Although I'm sure kids would still love it. The breakfast buffet was decent. Several options was kept tidy and fresh.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

JACK, Venice

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 1 night in May 2025

2/10 Terrible

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025