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Comfort Suites

2.5 star property

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Photo gallery for Comfort Suites

Exterior
Spa
Free daily buffet breakfast
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym
  • Laundry

Explore the area

View in a map
301 Willow Creek Pkwy, Palestine, TX, 75801
  • Place, Redlands Hotel
    ‪5 min drive‬
  • Place, Green Park
    ‪6 min drive‬
  • Place, Texas State Railroad: Palestine Depot
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(56 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

9.8 out of 10
Exceptional
(18 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express Palestine by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 571 reviews
The price is CHF 91
includes taxes & fees
20 Oct - 21 Oct
Holiday Inn Express Palestine by IHG

About this property

Comfort Suites

Hotel with free breakfast, in the vicinity of University of Texas at Tyler Palestine Campus
This hotel features an indoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area. Housekeeping is available on request.
Comfort Suites offers 66 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with sofa beds and desks. Guests can make use of the in-room fridges and microwaves.

This Palestine hotel provides complimentary wireless Internet access. Plasma televisions come with satellite channels. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites. During your stay, you'll be within walking distance of Palestine Regional Medical Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from University of Texas at Tyler Palestine Campus and 6 minutes from Green Park
Comfort Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. The business-friendly Comfort Suites also features a vending machine, a picnic area, and coffee/tea in common area. Self parking is free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Palestine
Comfort Suites Palestine
Comfort Suites Hotel
Comfort Suites Palestine
Comfort Suites Hotel Palestine

Reviews

Comfort Suites Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 565 out of 835 reviews
Rating 8 - Good. 192 out of 835 reviews
Rating 6 - Okay. 37 out of 835 reviews
Rating 4 - Poor. 19 out of 835 reviews
Rating 2 - Terrible. 22 out of 835 reviews

Reviews

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric, Houston

Travelled with family
Liked: Amenities
Safe and clean
Stayed 2 nights in Jul 2025

8/10 Good

Christine, Burleson

Liked: Cleanliness, staff & service, property conditions & facilities
Great, convenient, basic stay for riding the Texas State Railroad. Friendly staff and large rooms. Would stay there again.
Stayed 1 night in Jun 2025

6/10 Okay

Danny

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

JERRY

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the historic aspect of the property
Stayed 2 nights in Jun 2025

2/10 Terrible

Shalimar

Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Karen, Bowdon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. The room was spacious and clean, and the entire property was well maintained. The staff was very helpful, always pleasant, and greeted us with a smile every time we saw them.
Stayed 1 night in May 2025

6/10 Okay

george

Travelled with family
Liked: Cleanliness, property conditions & facilities

Don’t think the room is worth the price

Bed was too soft. Elevator was old and slow. No railing for those with disabilities to hold on to in bathroom.
Stayed 2 nights in Jun 2025

4/10 Poor

Kelso

Stayed 2 nights in Jun 2025

10/10 Excellent

john

Stayed 1 night in Jun 2025

10/10 Excellent

CAMERON

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good ..great beds!
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable, cool, bed was amazing. Con- stains on sofa. Sofa bed mattress was very stained. Indoor pool was clean but used and insane amount of chlorine. My children complained of eyes and nose burning. The smell was extremely strong.
Stayed 1 night in Jun 2025

10/10 Excellent

Erasmo

Liked: Property conditions & facilities, room comfort
a clean place and quite
Stayed 2 nights in Jun 2025

2/10 Terrible

Edwin D

Disliked: Staff & service
Didnt get requested room service. They didnt have an extra blanket or trash bag. Staff wasnt rude but they werent friendly either. Unplugged
Stayed 3 nights in Jun 2025

6/10 Okay

Barbra

Liked: Cleanliness, staff & service
We were on the third floor for one night. The air conditioner didn’t work terribly well, as it was hot and stuffy most of the time in the room no matter how low we set the ac. The mattresses were pretty worn and sunken in the middle, especially the pull out bed. There were also stains on the carpet. Other than that, it was quiet and the kids enjoyed the indoor pool. I would still probably stay somewhere else.
Stayed 1 night in Jun 2025

6/10 Okay

Matthew

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Over all it’s a fine stay for a night, but I would never stay longer. It’s like any other cheap hotel, that try’s to give you everything the big one do but on a budget.
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Stayed 1 night in May 2025

8/10 Good

michael

Stayed 2 nights in May 2025

10/10 Excellent

Andro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Trenna

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Fraudulent charges from comfort suites Palestine

Was asked for a card for incidentals at check-in. Card was charged multiple times and I received notifications of this on my phone which I then showed the desk clerk and was assured that the charges would be returned after check-out. Room was ok. Several yogurts in their fridge at breakfast were expired. No one was at the front desk the next morning when I went to check out. I waited awhile. I received my credit card statement and one of the $50 charges was never refunded. I called the hotel and was out on hold then told that the charge was for a missing pillow. Also told that their house keeping never makes a mistake so I must have taken it! Wow, so you have expired yogurts and no one watching your front desk but housekeeping staff is flawless (good to know) makes me feel less screwed over for being fraudulently charged an additional $50 for a pillow I did not take. The hotel responded to my review on google, stating that they were glad I was able to speak to the manager. No, actually I have not spoken to the manager but have left messages that I would like to do so, though it’s clear that they are going to stand by their claim that I’ve stolen a disgusting hotel. There are multiple reviews of these type of charges I’ve since seen online I will know to require that a manager personally walks my room before check out when staying at a 2 star hotel going forward. This wouldn’t have happened at a better hotel, I know that but there was not a better option where we traveled.
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip!

First of all, I would go back here just to sleep in the bed. So comfortable. Hallways smelled odd but that’s it. All around nice stay for quick trip.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed a very restful night. Convenient exercise equipment. Great place to stay.
Stayed 2 nights in May 2025

4/10 Poor

Craig

Stayed 1 night in May 2025

4/10 Poor

Clinton

Stayed 1 night in May 2025