Lost power, door was left wide open, no resolution
The problems I encountered override any positives of my stay there. I was the only unit to lose power and it took an overnight to have it looked at, so I paid for somewhere else to stay that night.
Upon returning after work the next day, I came back to my door left wide open by the services they sent to repair the power problem. I had no idea how long my apartment was left unsecured, in a building that had multiple security features because itâs a higher crime area. As a single female, I had to clear my living space to make sure nobody was hiding or anything was stolen in the unknown amount of time it was left open.
After contacting VRBO I was assured I would be contacted by a manager about resolution and it never happened.
My stay ended with me paying double to find another location because I didnât have power, was put at risk by negligence and their team didnât have the capacity to respond to any of it.
Cute apartment doesnât matter at that point.
We came into town for the FL/GA football game and after another management company cancelled on us one week before our trip, this property saved the day for us!
The property was exactly as listed. The property management company couldnât have been more attentive. They communicated the check-in instructions very clearly and were very prompt in answering any questions I had.
The area is definitely undergoing a rejuvenation, but we felt safe and enjoyed the breweries and restaurants within walking distance.
One thing I will note, there is definitely a lot of traffic noise, so be prepared for that.
We enjoyed our stay and look forward to seeing what Springfield looks like on our next trip down!
This is the second time Iâve stayed with this management company and have not a single bad thing to say. Very responsive and places are very welcoming. Recommend highly