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Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Suite, Multiple Beds (Additional Living Area) | In-room safe, desk, iron/ironing board, free cots/infant beds
Outdoor pool, pool loungers
Interior
Exterior
Free buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
537 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Place, Crystal Springs Park
    ‪2 min drive‬
  • Place, Panther Creek Golf Club
    ‪3 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪21 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(37 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds (Additional Living Area)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Indoor pool
Fairfield Inn & Suites Jacksonville West/Chaffee Point
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 674 reviews
The price is CHF 134
includes taxes & fees
6 Mar - 7 Mar
Fairfield Inn & Suites Jacksonville West/Chaffee Point

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Hotel in Jacksonville with outdoor pool and free breakfast
An outdoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers 80 accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. During your stay, you'll be within walking distance of Crystal Springs Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from Crystal Springs Park and a few minutes from Panther Creek Golf Club
  • Pets welcome for a fee
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. Free self parking is available.

This Jacksonville hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West
Holiday Inn Express Suites Chaffee Jacksonville West by IHG

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 456 out of 692 reviews
Rating 8 - Good. 146 out of 692 reviews
Rating 6 - Okay. 45 out of 692 reviews
Rating 4 - Poor. 27 out of 692 reviews
Rating 2 - Terrible. 18 out of 692 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa, Middleburg hts

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa, Middleburg hts

Stayed 1 night in Nov 2025

10/10 Excellent

Leonard

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating. Rooms were very clean. I would do stay there again
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and decent breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Isaac

Stayed 1 night in Oct 2025

10/10 Excellent

Dalana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The whole facility was clean and very new. Staff was friendly. Wish we could have stayed longer, but in and gone!
Stayed 1 night in Oct 2025

8/10 Good

Rose

Stayed 1 night in Oct 2025

8/10 Good

robert

Stayed 1 night in Oct 2025

6/10 Okay

Olan

Stayed 1 night in Oct 2025

10/10 Excellent

Leidy

Stayed 2 nights in Aug 2025

10/10 Excellent

Claribel

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast bar was excellent as always,the staff was very friendly and courteous and everything was clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleased with the room, breakfast and all over quality of the hotel. We would stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Lamarcus

Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay rooms are super clean and beds very comfortable five stars
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service
This staff is truly a joy!
Stayed 3 nights in Sep 2025

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
There was hair all over the room. Hair under the pillows, hair on the floor, hair in the shower, hair in the blankets. Not just little fuzzy hairs but long dark hair. The tile floor left a slimy feeling on feet and showed out shoes foot prints. Whatever the cleaning solution is for the floor is not working well enough.
Stayed 2 nights in Sep 2025

10/10 Excellent

Keke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Sep 2025

6/10 Okay

Rick

Stayed 3 nights in Sep 2025

10/10 Excellent

Keshon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything
Stayed 1 night in Sep 2025

10/10 Excellent

Richard, Williston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 3 nights in Sep 2025

10/10 Excellent

Oscar, Moultrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet and nice rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Nikki, Tarpon Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025