Hotel Indigo Jacksonville-Deerwood Park by IHG

3.5 star property

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Photo gallery for Hotel Indigo Jacksonville-Deerwood Park by IHG

Exterior
Front of property
Outdoor pool
Bar (on property)
1 bedroom, premium bedding, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Hot tub

Explore the area

Map
9840 Tapestry Park Cir, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪4 min drive‬
  • University of North Florida
    ‪5 min drive‬
  • Mayo Clinic Florida
    ‪12 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(50 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub, Lake View

  • 68 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • 68 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(14 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 68 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(55 reviews)
  • 34 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lake View

9.2 out of 10
Wonderful
(17 reviews)
  • 39 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hotel Indigo Jacksonville-Deerwood Park by IHG

Art Deco hotel with fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Weekly housekeeping is available.
Hotel Indigo Jacksonville-Deerwood Park by IHG offers 96 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us they can't get enough of Hotel Indigo Jacksonville-Deerwood Park by IHG's great location. During your stay, you're just a quick walk from Cinemark Tinseltown Jacksonville. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute drive from St. Johns Town Center and 7 minutes from University of North Florida
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Hotel Indigo Jacksonville-Deerwood Park by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 2106 square feet (196 square metres) and includes conference space. A terrace, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Hotel Indigo Jacksonville-Deerwood Park by IHG. Self parking is free.

This 3.5-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Hotel Indigo Jacksonville-Deerwood Park by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.75 to 21 for adults and USD 5 to 21 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 2,106 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Dock
  • Firepit
  • On a lake
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 80 lb per pet
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.75 to 21 for adults and USD 5.00 to 21.00 for children
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Jacksonville-Deerwood Park
Indigo Jacksonville-Deerwood Park
Hotel Indigo Jacksonville
Hotel Indigo Jacksonville Deerwood Park
Ingo Jacksonvilleerwood Park

Hotel Indigo Jacksonville-Deerwood Park by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1004 reviews
Rating 8 - Good. 173 out of 1004 reviews
Rating 6 - Okay. 55 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Stayed 1 night in Apr 2025

10/10 Excellent

Kamatha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the lake view as the property sits right next to a lake. Very scenic. Very nice. Would stay again and again..
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittnee

Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Walking around pond
Stayed 2 nights in Apr 2025

10/10 Excellent

Eujeania

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and the property was incredibly well kept. I am going back.
Stayed 1 night in Apr 2025

10/10 Excellent

nasia

Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice boutique hotel

Very clean and a very comfortable bed
Stayed 1 night in Apr 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was awesome. It is on a beautiful property setting. The hotel itself is beautiful. The rooms are excellent. The staff was fabulous. I will definitely be back.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Poorly designed

This room had the worst layout I’ve ever seen. There’s hardly enough space to walk around the bed without banging your leg into the base of the bed. The walls were at a weird angle, felt way too closed in, in a claustrophobic way. One wall was covered with a super-ugly wallpaper that looked like a huge close-up photos of a camera lens, or something. Entering the room in the dark was hazardous— no motion-detector nightlight to help you see your way in, and no obvious, easy-to-find light switches on the walls. The furniture was hideous! Who designed this place?!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jamal

Travelled with family
Liked: Amenities
NICE AREA
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Justin, Lancaster

Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher, Hermosa Beach

Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Stayed 2 nights in Mar 2025

10/10 Excellent

Mariea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had fun

Everything was very clean. The check in process was hassle free and the beds are so comfortable. Would stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Katina

Stayed 2 nights in Feb 2025

2/10 Terrible

Doreen

Disliked: Staff & service
My daughter and I had reservations. We we're very excited to stay at this hotel because we were going to shop and stay in the area the next day. We were greeted and treated so horribly by a front desk clerk named Lashun. We weren't sure where to park because along the building was full and we didn't want to get towed from the wrong spot, especially in the middle of the night. He argued with us instead of telling us where we could park. He kept saying over there. The places I pointed out he said I could probably get towed. This guy should not be working at the front desk representing any company! He had a bad attitude. He made sure he told us he had a sales degree. Think he needs to go back to school and take a class on how to treat people.
Stayed 1 night in Mar 2025

10/10 Excellent

Angelee

Stayed 1 night in Mar 2025

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The evening check-in person, Betty was very snippet and rude during my check-in. I would think that as a hotel employee, she would be polite and accommodating to the customer. She could have at least pretended to value my business! Because of this treatment, it put a negative opinion on the entire experience. The hotel and the room itself was very nice, but I would not stay here again because of the check-in experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and neat very quiet area on site great food
Stayed 1 night in Mar 2025