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Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property

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Photo gallery for Hyatt Place Jacksonville / St. Johns Town Center

Sports facility
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Terrace/patio
Daily buffet breakfast (USD 11 per person)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Pet-friendly
  • Laundry

Explore the area

View in a map
4742 Town Center Parkway, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪1 min walk‬
  • University of North Florida
    ‪3 min drive‬
  • EverBank Stadium
    ‪16 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(75 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Lake View (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout curtains

Room, Lake View (2 Queenbed & 1 Sofabed)

9.2 out of 10
Wonderful
(24 reviews)
  • 48 sq m
  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout curtains

Room (2 Queenbed & 1 Sofabed)

9.0 out of 10
Wonderful
(57 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(22 reviews)
  • 29 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed) | 1 bedroom, in-room safe, desk, blackout curtains

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

9.4 out of 10
Exceptional
(18 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,011 reviews
The price is CHF 113
includes taxes & fees
7 Sept - 8 Sept
Holiday Inn Express & Suites Jacksonville - Town Center by IHG

About this property

Hyatt Place Jacksonville / St. Johns Town Center

Lakefront hotel with 24-hour fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking. Housekeeping is available on request.
Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us they can't get enough of Hyatt Place Jacksonville / St. Johns Town Center's great location. During your stay, you're just a quick walk from St. Johns Town Center. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, 5 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by foot from St. Johns Town Center and a 4-minute drive from University of North Florida
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Jacksonville / St. Johns Town Center offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6472 square feet (601 square metres) and includes conference space. The business-friendly Hyatt Place Jacksonville / St. Johns Town Center also features a terrace, dry cleaning/laundry services, and a corner/local shop. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Placery – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • 6,472 square feet of conference space
  • Computer station

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 53 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 11 for adults and from USD 11 for children
  • Self-parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay (maximum USD 200.00 per stay) plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 12 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1005 reviews
Rating 8 - Good. 159 out of 1005 reviews
Rating 6 - Okay. 56 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alberto, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Well kept property. This was my second stay at the hotel. Very nice employees, courteous and professional. Alberto
Stayed 2 nights in May 2025

6/10 Okay

Amber

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My whole family called the hotel prior to be on the same floor if possible and I was told yes even when I checked in the person said it will be done. Every family member was on a different floor.
Stayed 3 nights in May 2025

10/10 Excellent

Summer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect
Stayed 2 nights in May 2025

8/10 Good

David R

Stayed 1 night in May 2025

8/10 Good

Kathleen

Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

sevilabadirov@yahoo.com

Stayed 4 nights in May 2025

8/10 Good

Sharon

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Ruby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So beautiful loved it!! Will try again with no REGRETS TY!!
Stayed 1 night in May 2025

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! Antoinette was helpful before we got here and when we checked in. Great place to stay!!
Stayed 1 night in May 2025

10/10 Excellent

Maricel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I 100% recommend this hotel. Is clean, very good location. I loved it!
Stayed 1 night in May 2025

10/10 Excellent

Shonika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was there to pick up inventory for my hosting business and brought my husband along to enjoy a couple days in the sun. It was a really nice stay.
Stayed 2 nights in May 2025

8/10 Good

srinivas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
The location and the room was clean and modern.
Stayed 3 nights in Feb 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, next to major dining options and outdoor mall shopping. Extremely convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, we thought we were going to be at the Hyatt Regency in downtown but turned out we booked the other Hyatt colder to home and in an area full of restaurants and shops. The room is nice, big and feels and looks clean!! We had a nice stay! We would do it again!!! Saw more of Jacksonville, very nice!!
Stayed 1 night in May 2025

6/10 Okay

Mariflor

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold breakfast

Breakfast was cold. Not worth the extra money.
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel!!!
Stayed 2 nights in May 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to all the shopping
Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and efficient area was spootless
Stayed 4 nights in May 2025

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Our only issue was turning into the parking lot. The turning radius almost makes it impossible
Stayed 4 nights in May 2025

10/10 Excellent

Andrian

Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly what I needed.
Stayed 1 night in Apr 2025

8/10 Good

Tucker, Bethlehem

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was questionable. I had ordered a room with a view of the lake and they gave us a handicap room looking at the parking lot
Stayed 2 nights in Apr 2025