4/10 Médiocre
K W.
17 mai 2025
Leaves a lot to be desired
Management company responded to inquiries promptly before booking but once I was onsite with an issue took 24 hours to respond about the poor condition of the pool (which was the determining factor of my decision to book this property). There’s a piece of paper on the fridge that states the pool is cleaned on Saturday (it hadn’t been for my trip) but there’s no notice about the yard crew coming on Tuesday. The lack of communication here (something as simple as a note) would help to ensure that pets aren’t allowed to escape when the crew opens the gates. My experience was that the management company is not friendly (they called after I reported an issue but when I elaborated there were more issues, I was immediately cut off and the call ended) nor do they appear to care about the condition of the property. (They tried to send a handy man to clean the pool with a net that had a hole in it. Finally they sent the appropriate personnel but was only able to enjoy the pool for a few hours throughout my 4 day stay due to the delays).
K W.
Séjour de 4 nuits en mai 2025