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Ramada Hotel & Conference Center by Wyndham Jacksonville

3.0 star property

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Suite, 1 Bedroom, Non Smoking (Ramada) | Bathroom | Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels
Room, 2 Queen Beds, Non Smoking (Pet-Friendly) | Premium bedding, desk, iron/ironing board, free cots/infant beds

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
3130 Hartley Road, I-295 and San Jose, Jacksonville, FL, 32257
  • Place, Bowlero Mandarin
    ‪14 min walk‬
  • Place, Jacksonville Naval Air Station
    ‪9 min drive‬
  • Place, St. Johns Town Center
    ‪15 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

Room, 2 Queen Beds, Non Smoking (Pet-Friendly) | Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

  • 25 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mandarin Suite)

Suite, 1 Bedroom, Non Smoking (Mandarin Suite) | Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (Mandarin Suite)

  • 81 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Ramada)

Suite, 1 Bedroom, Non Smoking (Ramada) | Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (Ramada)

  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired) | Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Ramada Hotel & Conference Center by Wyndham Jacksonville

Hotel with a nightclub, in the vicinity of Mandarin Museum
Along with an outdoor pool, this smoke-free hotel has a restaurant and a nightclub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a 24-hour business centre are on-site.
Ramada Hotel & Conference Center by Wyndham Jacksonville offers 150 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Ramada Hotel & Conference Center by Wyndham Jacksonville gets high marks from our customers. During your stay, you'll be within walking distance of Bowlero Mandarin. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at GiGis
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 10 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 6 minutes by car from Mandarin Museum and 6 minutes from Mandarin Park
  • Cats and dogs welcome for a fee (restrictions apply)
Ramada Hotel & Conference Center by Wyndham Jacksonville offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A nightclub, a vending machine, and laundry facilities are also featured at the business-friendly Ramada Hotel & Conference Center by Wyndham Jacksonville. Self parking is free.

This Jacksonville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
GiGis – This restaurant specialises in American cuisine and serves brunch and dinner. Reservations are required.
Piano Bar – This piano bar only serves light fare. Happy hour is offered. Open selected days.
Comedy Zone – This restaurant only serves light fare. Guests can enjoy drinks at the bar. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Comedy Zone
  • GiGis
  • Piano Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • 10,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 3 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires a deposit equal to one night's rate and tax for cash payments at check-in for any reservations where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Jacksonville Ramada
Ramada Hotel Jacksonville
Ramada Jacksonville
Ramada Jacksonville Hotel
Ramada Conference Center Mandarin Hotel Jacksonville
Ramada Hotel Wyndham Jacksonville
Ramada Wyndham Jacksonville
Ramada Hotel & Conference Center by Wyndham Jacksonville Hotel

Ramada Hotel & Conference Center by Wyndham Jacksonville Reviews

Reviews

6.0
Rating 10 - Excellent. 248 out of 1001 reviews
Rating 8 - Good. 156 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 147 out of 1001 reviews
Rating 2 - Terrible. 278 out of 1001 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Lelia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It appears that this hotel has a contract with the city. Other occupants were clearly in need of housing and some were vagrants. The five days I was there EVERY night there was arguing, and loud talking, even a motorcyle...all right outside my door. The breakfast is not a typical hotel breakfast at all. You have to go to the front desk to get a card and present it to the staff to get the few items available. Again this is to only serve the guest and not those that seem to walk in off the street and it's quite annoying. This property should only service those in need rather than mix reservations with regular travelers who are unaware of what they are getting into.
Stayed 5 nights in Oct 2025

4/10 Poor

Yaw

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Brrakfast was subpar and the surroundings was dirty
Stayed 2 nights in Oct 2025

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We came from down south to surprise celebrate my partners birthday and were put into a room that was actively being renovated, walls half painted, bathroom with cabinets taken off, shower full of rust and falling apart. We were offered another room and were unfortunately in a hurry to get to a dinner reservation so we did not inspect it further than now having fully painted walls and a proper bathroom. We got back to our hotel to sleep, and woke up to realize that there was mold everywhere!! The headboard, the night stands, the corner of the walls and the carpet. The trim had black mold behind to the point of growing up the wall. We packed everything up in a hurry and hoped that breakfast would at least be as pictured and promised, but we were left in disappointment once again. The beautiful photos of fully loaded banquet style trays were instead little bowls of milk, apples and cereal. We were once again in a hurry to get to a lunch reservation with family so we just left. To my horror, while at lunch I began to feel very itchy and started having little red splotches and bites under my upper arms and determined they were bed bug bites!!!!!!! We put EVERYTHING in trash bags and sealed them up tightly, took a shower at a family members and threw our clothes away. I wanted to chalk it all up to just a crappy hotel experience but the public needs to know THAT THERE IS MOLD EVERYWHERE AND BED BUGS!!!! I have photos of the mold, as well as my bites!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Amenities, property conditions & facilities
Absolutely amazing breakfast
Stayed 1 night in Oct 2025

6/10 Okay

Christina

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Room was ok, comfortable bed, dirty room. Pool is gorgeous. Breakfast was old subpar.
Stayed 1 night in Oct 2025

2/10 Terrible

Charles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Hotel

I’ve stayed at a lot of Ramada hotel over the years. This is the worst one I’ve ever been in service is absolute terrible. The rooms are dirty. Carpets are filthy no Maid Service. They need to lose their franchise. It is really a bad hotel..
Stayed 6 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2025

2/10 Terrible

Darrell

Disliked: Cleanliness, amenities, property conditions & facilities
Mildew, mold, nasty carpet
Stayed 3 nights in Oct 2025

2/10 Terrible

Marsha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room had peeling areas on the ceiling and it was moist/damp feeling to the point of the linens even feeling damp by night 3. No coffee maker in room. If it had not have been that we were only there to sleep and shower we would have requested a different room or gone to another establishment altogether.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jonathan

Disliked: Staff & service, amenities, property conditions & facilities
We arrived at 7 pm...there was no one at the Check in counter for 10 minutes. Someone was there before me...it was 20 minutes before I had the key cards. We went to the room to find a running toilet...it would fill up...leak down...fill up...leak down...every minute or so (I have video of it). There was mold on the cover of the ironing board (Room 111) and the ceiling above the ironing board (I have pictures of the mold). It took the lady at the front desk another 45 minutes to check the room and give us a key card to another room where we found rust on the closet door frame and and a musty smell (Rm 137). While we were waiting for her to get the new key card so we could inspect the next room we (my wife, 24 yr old daughter and myself) we noticed 4 people loitering under one of the stairways. They did not seem to be motel/hotel guests...they were loud and pulling stuff out of the closet under the stairway. My wife said, "I don't feel safe here." I agreed and asked for a refund. The lady at the Check in desk...Stephanie...said she couldn't refund us anything because we made the reservations through Expedia. PLEASE REFUND OUR MONEY. We did NOT stay either night at the Ramada...we went to the LaQuinta Inn next door and their room was clean...the property was friendly and comfortable and we were so grateful to stay. I can provide you with the pictures of the mold, the video of the running toilet and our receipt for our stay at the LaQuinta.
Stayed 2 nights in Oct 2025

6/10 Okay

Annalee

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service
Was given an initial room at 4, room wasn't cleaned. Check in was over 20 min, clerk was either ill or smoker cough really bad. Light in bathroom was very dim but the AC was great and the new mulch and inside pool area looked great
Stayed 1 night in Sep 2025

4/10 Poor

Tanera

S
Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Very dirty room. Floor, countertops covered in grime. AC didn’t work. Had trouble getting towels. Prostitution going on. Dirty needles outside the rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Stayed 2 nights in Aug 2025

2/10 Terrible

Rick

Disliked: Staff & service

DO NOT STAY HERE

No wash clothes, hand towels or shower mat provided (even after request). I left my gold bracelet on the nightstand when I checked out. I called few hours after I checked out. They had already cleaned the room and stated they did not find any bracelet. I called the hotel for days, each time asked to speak with a manager. Each time a person got on the phone, claiming to be a manager/supervisor. They all said the exact same thing “no one has turned anything into me” I was told I would need to speak with the housekeeper manager, then was transferred to their extension, the phone just rang. I was told multiple times by different managers that they would call me back, they never did. Every time I spoke to a manager, they would tell me they never heard anything about a missing bracelet. I even called corporate customer and opened up customer service claim. I was advised by corporate that they couldn’t do anything because the hotel I stayed at was privately owned. When the housekeeper manager finally called me, she stated that no one had turned any bracelet into her. She stated that there is a lot of drug users that walk around that property, that could have broken into the room. I finally had to get law enforcement involved. Whoever entered the room after I checked out, took the bracelet that I know for fact, was left on the night stand in plain view. Even after week from when I checked out, the hotel manager claimed that she knew nothing about a missing bracelet. Horrible
Stayed 1 night in Aug 2025

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Smoke and Mold battle With Flea referee!

The lobby was catfished. It looked pretty decent. Stephanie who helped us was nice. We went to our room and it was horrible! It smelled like cigarette smoke and mold battling which was going to stink more. First thing we checked was the bed. Sheets were white and clean. Carpet was Nasty. Bathroom was old but somewhat clean. Had flip flops on looked down had FLEAS on me. Went out and went to desk. She offered to move us and I said NOPE! She said they would refund me. We will see.
Stayed 1 night in Aug 2025

2/10 Terrible

Sony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Gerard Nicolson

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I rated this place on their website. Man, I was appalled by the state of the room. The bed had big hole in the middle of it, we had to go to Walmart to get vinegar and clean the shower head. So I don’t even need to tell anything else. The tub was just nasty. We were supposed to start 2 nights, but checked out the next day. We booked it for convenience because we had a comedy show in the same building, never again.
Stayed 3 nights in Jul 2025

6/10 Okay

William

Disliked: Staff & service
Check in was a horrible experience. It took 55 minutes to check in. 55 minutes to get a key. That's horrible service. Also checking out there was no customer service either, although I did not have to wait 55 minutes to check out.
Stayed 1 night in Aug 2025

2/10 Terrible

Edward

Disliked: Cleanliness, property conditions & facilities
The doors don’t work … the floors was leaking by the a/c & wet some of my expensive shoes
Stayed 1 night in Aug 2025

2/10 Terrible

Tina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I should have read the reviews! The worst thing about my stay was the smell and then i took a clorox wipe to the nightstand and it was literally black with my hand print on the wipe . Thats bad ! All the surfaces were the same.The best thing was the shower which was ablessing after staying here.Sorry Ramada we wont be staying again.
Stayed 1 night in Aug 2025

4/10 Poor

Marcelo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My check-in experience was confusing, as the lobby had very loud music and there was no one at the reception desk. I had to look around to find someone to assist me. The room I received had a bad smell, probably due to the old and stained carpet. The bathroom was outdated, with a bathtub that had a dirty bottom and black grout. It was impossible to take a shower without wearing sandals. For the price charged, I wasn’t expecting luxury, but at the very least, the place should be clean and have a more pleasant appearance. I will not return to this hotel.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room key didnt work so they had s maintenance man try to open it with a screwdriver!
Stayed 2 nights in Aug 2025

6/10 Okay

Curtis

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude mold in the room locks on doors did not work musty smelling rooms drug addicts walking the property
Stayed 1 night in Aug 2025