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Tru by Hilton Jacksonville Airport I-95

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Jacksonville Airport I-95

Terrace/patio
Exterior detail
Lobby
Lobby
Breakfast area

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
1265 Airport Road, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Roll-In Shower)

Room, 2 Queen Beds (Roll-In Shower) | Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub | Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing)

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed

9.4 out of 10
Exceptional
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1583)
The price is CHF 85
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

About this property

Tru by Hilton Jacksonville Airport I-95

Adults-only hotel with free airport shuttle and 24-hour front desk
This smoke-free hotel features an outdoor pool, coffee/tea in a common area and laundry facilities. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site. Housekeeping is available on request.
Tru by Hilton Jacksonville Airport I-95 offers 105 air-conditioned accommodations with a hairdryer and blackout curtains. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Jacksonville Airport I-95. During your stay, you'll be within walking distance of River City Market Place. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 13 minutes by car from Jacksonville Cruise Terminal and 9 minutes from Jacksonville Zoo and Gardens
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
As a guest of Tru by Hilton Jacksonville Airport I-95, you'll find an outdoor pool, coffee/tea in common area, and laundry facilities. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). Tru by Hilton Jacksonville Airport I-95 also features a front desk safe and a lift. Self parking is free.

This Jacksonville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (61 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Roll-in shower (122 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)

More

  • 1 building
  • 5 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Tru by Hilton Jacksonville Airport I-95 offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This is an adults-only property and guests under 21 years old aren't allowed.

Property is also known as

Tru By Hilton Jacksonville Airport
Tru by Hilton Jacksonville Airport I 95
Tru by Hilton Jacksonville Airport I-95 Hotel
Tru by Hilton Jacksonville Airport I-95 Jacksonville
Tru by Hilton Jacksonville Airport I-95 Hotel Jacksonville

Tru by Hilton Jacksonville Airport I-95 Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 550 out of 717 reviews
Rating 8 - Good. 105 out of 717 reviews
Rating 6 - Okay. 31 out of 717 reviews
Rating 4 - Poor. 8 out of 717 reviews
Rating 2 - Terrible. 23 out of 717 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Noemi, PEMBROKE PNES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
suitable for staying or as a place of passage
Stayed 1 night in Apr 2025

6/10 Okay

Kerriann

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Danridge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Gina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle to and from airport. Breakfast and coffee.
Stayed 2 nights in Apr 2025

8/10 Good

Gina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle to and from airport. Breakfast and coffee.
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful accommodations.
Stayed 1 night in Mar 2025

10/10 Excellent

Jordyn

Stayed 1 night in Apr 2025

10/10 Excellent

Haylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Amenities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Charity

Stayed 2 nights in Apr 2025

10/10 Excellent

frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from I95. Great service and good breakfast.
Stayed 2 nights in Apr 2025

4/10 Poor

leon

Disliked: Property conditions & facilities, room comfort

No recommendation

There was no microwave in the room they tell me you have to come downstairs and use the microwave if you need to use one very inconvenient I found the bed to be very uncomfortable there was no dresser a very tight closet I would not stay at one of these places again True by Hilton
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice visit good location
Stayed 1 night in Apr 2025

6/10 Okay

Caryn

Business traveller, Travelled with partner
Rooms are small, poorly lit and only seating is a desk chair. There was a dirty thong hanging on a hook in the bathroom. Shower floor was very slippery. Won’t stay there again. Having said that, the staff was very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Rhonda

Stayed 1 night in Apr 2025

10/10 Excellent

mark, miami

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Beth

Stayed 1 night in Apr 2025

10/10 Excellent

Joan, Tiverton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean and nice. Loved the moisturizer!! Coffee wasn’t great but it was plentiful!
Stayed 1 night in Mar 2025

2/10 Terrible

michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
All was well until the morning we checked out, the day before I had set up for their shuttle to take us to the airport at 4am. We are in the lobby at 3:55, 4:05 rolls around and no shuttle, my wife ask about it and the man at the desk says he is on the way. He gets there 20 mins late at 4:20 and then says he has another stop to make before taking us to the airport. I say something about him already being late and how we need to be at the airport and he goes crazy. He is mad and says he had a rough night and that he is this close to going off on someone while standing up in my space and then he says if we don't like it then we can find another way to the airport. I about lose it but say nothing as my wife gives me a look to deescalate the situation. I didn't say anything else but his attitude was uncalled for, whatever his issue were before that were of no concern of ours, his job was to be at the hotel at 4 am for our pick up, even if not at 4 am at least close. And if you show up 20 mins late don't go off on your customers for not being trilled about being late. Needless to say we will never be staying there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

LaShawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

The accommodations was wonderful. They checked everyday via text about my stay. I love staying there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun wedding Trip

I was here with many family members attending a wedding, and it was very comfortable and convenient -the shuttle was great, and the bed was heavenly .wonderful shower, quiet & close to a pretty good restaurant .The front desk was excellent, especially the night clerk, Tim. Thank you for making it easy and enjoyable!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a fair price

Great hotel. Clean, modern, and comfortable rooms at a fair price
Stayed 2 nights in Apr 2025