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Los Suenos Marriott Ocean & Golf Resort

4.5 star property

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Photo gallery for Los Suenos Marriott Ocean & Golf Resort

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video
View from property
4 restaurants, breakfast, lunch, dinner served; international cuisine
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
800 Meters West, From Herredura Bay Entrance, Jacó, Puntarenas
  • Place, Herradura Beach
    ‪5 min walk‬
  • Place, Marina Los Sueños
    ‪11 min walk‬
  • Place, Jacó Beach
    ‪18 min drive‬
  • Airport, Tambor (TMU)

Room options

View all photos for Room, 1 King Bed, Non Smoking (Ocean View)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking (Ocean View)

9.4 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Ocean View)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking, Balcony (Ocean View)

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking, Balcony

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Ocean View)

Suite, 1 Bedroom, Non Smoking (Ocean View) | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Suite, 1 Bedroom, Non Smoking (Ocean View)

10.0 out of 10
Exceptional
(2 reviews)
  • 73 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Ocean View)

Room, 2 Double Beds, Non Smoking (Ocean View) | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Room, 2 Double Beds, Non Smoking (Ocean View)

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking (Ocean View)

Presidential Suite, 1 Bedroom, Non Smoking (Ocean View) | Living area | 55-inch flat-screen TV with cable channels

Presidential Suite, 1 Bedroom, Non Smoking (Ocean View)

  • 165 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, Terrace (Garden View)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Room, 2 Double Beds, Non Smoking, Terrace (Garden View)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

View from room

Room, 2 Double Beds, Non Smoking, Balcony

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Ocean View)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Room, 2 Double Beds, Non Smoking, Balcony (Ocean View)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool Access

Room, 1 King Bed, Non Smoking, Pool Access | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking, Pool Access

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Pool Access

Room, 2 Double Beds, Non Smoking, Pool Access | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Room, 2 Double Beds, Non Smoking, Pool Access

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Terrace (Garden View)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking, Terrace (Garden View)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About this property

Los Suenos Marriott Ocean & Golf Resort

Luxury hotel on the beach, with 4 outdoor pools
Spend the day relaxing at the beach, practising your swing on Los Suenos Marriott Ocean & Golf Resort's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.
Los Suenos Marriott Ocean & Golf Resort offers 201 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Jacó hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in January 2020.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sibo Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Los Suenos Marriott Ocean & Golf Resort. During your stay, you're just a quick walk from Herradura Beach. Enjoy features like free WiFi in public areas, plus 4 outdoor pools and 4 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine with garden views at Hacienda Kitchen, one of the property's 4 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the 4 outdoor pools
  • Indulge with reflexology, deep-tissue massages or manicures and pedicures at Sibo Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a gym
  • Just a 1-minute drive from Herradura Beach and 10 minutes from Canopy Vista Los Suenos Adventure Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Enjoy the complimentary cabanas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Los Suenos Marriott Ocean & Golf Resort, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Colonial hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts.

This 4.5-star Jacó hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Hacienda Kitchen – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Casa del Cafe – Overlooking the garden, this coffee shop serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Zoe Restaurant – This beach restaurant specialises in international cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Bar 8 – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
18 & Greene Steakhouse – This steakhouse specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 to 35 for adults and USD 20 to 35 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 18 & Greene Steakhouse
  • Bar 8
  • Casa del Cafe
  • Hacienda Kitchen
  • Zoe Restaurant

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Kayaking
  • Mini golf
  • Mountain biking
  • Paddleboard
  • Piano
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Firepit
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Hand-held showerhead
  • Handrails in stairways (90 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Colonial architecture
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated guestrooms - January 2020
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 34 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Phone calls
  • Sporting facilities or equipment
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 35 for adults and USD 20 to 35 for children
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Los Suenos Marriott Ocean
Los Suenos Marriott Ocean Herradura
Los Suenos Marriott Ocean Resort
Los Suenos Marriott Ocean Resort Herradura
Marriott Los Suenos
Marriott Los Suenos Resort
Los Suenos Marriott Ocean & Golf Hotel Herradura
Los Suenos Marriott Ocean & Golf Resort Costa Rica/Herradura
Los Suenos Marriott Ocean And Golf Resort
Marriott Los Suenos Ocean Hotel
Los Suenos Marriott Ocean Resort Jaco
Los Suenos Marriott Ocean Resort
Los Suenos Marriott Ocean Jaco
Resort Los Suenos Marriott Ocean & Golf Resort Jaco
Jaco Los Suenos Marriott Ocean & Golf Resort Resort
Los Suenos Marriott Ocean & Golf Resort Jaco
Los Suenos Marriott Ocean Golf Resort
Los Suenos Marriott Ocean
Resort Los Suenos Marriott Ocean & Golf Resort
Los Suenos Marriott Ocean Jaco

Reviews

Los Suenos Marriott Ocean & Golf Resort Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 597 out of 936 reviews
Rating 8 - Good. 210 out of 936 reviews
Rating 6 - Okay. 67 out of 936 reviews
Rating 4 - Poor. 41 out of 936 reviews
Rating 2 - Terrible. 21 out of 936 reviews

Reviews

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort right on the ocean near many activities and the port for sport fishing. The staff, the pool, the breakfast and the views are amazing. There were only two cons that bothered me during my stay. 1.The hallways are noisy and echo voices and door which slam loudly due to strong closing mechanisms. So if sleeping in is your thing this will be a annoyance to you. 2. The beds are very hard and the pillows lack filling. So if you’re a side sleeper or like plush beds this may be a challenge for you. You’re going to want extra pillows.
Stayed 5 nights in Jul 2025

10/10 Excellent

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beachfront resort.
Stayed 3 nights in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely pitstop. They were not able to offer us the room we reserved so that was disappointing, but otherwise a very controlled environment but easy to access the town and other things to do.
Stayed 2 nights in Jul 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Peter

Stayed 3 nights in Jul 2025

10/10 Excellent

Gordon and Melissa, Albuquerque

Travelled with partner
Liked: Amenities
Golf course was great and so was the service. Breakfast was good every morning
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis, Newbury Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property location, privacy, security and all amenities
Stayed 6 nights in Jul 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great features. The water is not typical of the crystal blue Caribbean. My Veranda was smaller than the photo or what I expected. No seating. The prices on the resort are sky high compared to the nearest town Jaco. Room decor was on point. Great pool, nice deal on cabana, all day with pitcher of Mariquita and waiter service was the bomb. I will go back but spend more time in town.
Stayed 5 nights in Jun 2025

4/10 Poor

Norberto

Disliked: Amenities
They do not offer free breakfast what is normal in the area. The dinning more than 45 minutes to be attended.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth, Warrenton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Magnificent property! Huge wrap around pool, waterfalls all around the property, beautifully landscaped grounds from the entrance and throughout. Several dining options including a huge breakfast buffet. Valet parking, spa, golf — all the amenities and top notch service. Would definitely stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and a beautiful property
Stayed 5 nights in May 2025

4/10 Poor

Kirstin

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Edwin

Travelled with family
Disliked: Property conditions & facilities, room comfort
The AC on the room it didn’t work and they not even offer me another room or the manager took the time to talk to me
Stayed 3 nights in May 2025

8/10 Good

Jacy

Stayed 1 night in May 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelllent property
Stayed 4 nights in Apr 2025

8/10 Good

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

ROSALBA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an amazing experince, the Marina is a great addition to the experience, maybe the sea is not my fav for be a dark sand but still beuatiful to have the sea right there... the Iguana tour was great and the golf court beautiful
Stayed 3 nights in Apr 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 2 nights in Apr 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good except the kids club

This was our second stop in Costa Rica. The resort is very comfortable and clearly tailored for American visitors. While you don’t quite get the authentic Costa Rican vibe, everything is well-organised and convenient. We’re from Europe, so the atmosphere felt a bit different to us. The staff were all very kind and welcoming. Our biggest issue was with the kids’ club. It’s not really a traditional kids’ club – they offer kids’ activities three or four times a day, each lasting around 30 minutes. To be clear, I wasn’t looking to leave my daughter there all day, but it was a bit frustrating that we constantly had to check when the activity ended. Once, the staff member even walked her back to us by hand after the session went a bit over time – my husband had stepped away to take a quick call as the 30 minutes had already passed. It felt a bit awkward. That said, the kids’ club staff were lovely. I believe they were simply following the guidelines set by management.
Stayed 7 nights in Apr 2025

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and beautiful
Stayed 1 night in Apr 2025

6/10 Okay

Caroline

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The resort is further from towns and beaches than it seems on the map, the beach isn't really one you want to swim or walk on because of a lot of debris, meals are good but very expensive. Overall, not great value for money.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christina

Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Stayed 6 nights in Mar 2025