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Pumilio Mountain & Ocean Hotel

4.0 star property
VIP Access

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KAL SUITE - Private Jacuzzi & 1 King Bed | Jetted bathtub
KAL SUITE - Private Jacuzzi & 1 King Bed | Bathroom shower
2 outdoor pools, open 7:00 AM to 10 PM, free pool cabanas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
2 Km South from Cruce de Herradura, towards Jaco and 1 km East, Pueblo Nuevo, Jacó, Puntarenas, 61101
  • Place, Auto Mercado Herradura
    ‪6 min drive‬
  • Place, Neo Fauna
    ‪9 min drive‬
  • Place, Jacó Beach
    ‪10 min drive‬
  • Airport, Tambor (TMU)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for YAMIPA SUITE - Kitchen & 2 Queen Beds

YAMIPA SUITE - Kitchen & 2 Queen Beds | Premium bedding, memory-foam beds, free minibar items, in-room safe

YAMIPA SUITE - Kitchen & 2 Queen Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for DI SUITE - Kitchen & 1 King Bed

DI SUITE - Kitchen & 1 King Bed | Premium bedding, memory-foam beds, free minibar items, in-room safe

DI SUITE - Kitchen & 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • Mountain view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for KAL SUITE - Private Jacuzzi & 1 King Bed

KAL SUITE - Private Jacuzzi & 1 King Bed | Premium bedding, memory-foam beds, free minibar items, in-room safe

KAL SUITE - Private Jacuzzi & 1 King Bed

10.0 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Pumilio Mountain & Ocean Hotel

This hotel features 2 outdoor pools, a full-service spa and a restaurant. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of bedsheets is available on request
Pumilio Mountain & Ocean Hotel offers 16 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate dining areas. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Jacó hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river and a waterslide.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
The free breakfast at Pumilio Mountain & Ocean Hotel gets good marks from our customers. During your stay, you'll be close to Auto Mercado Herradura. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Splash around at the lazy river or swim in the 2 outdoor pools
  • Indulge with hydrotherapy, facials or detox wraps at the spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes complimentary bicycles and yoga classes
  • Guests have great things to say about the pool and the clean guestrooms
  • 5 minutes by car from Auto Mercado Herradura and 8 minutes from Canopy Vista Los Suenos Adventure Park
  • Airport shuttle service available for a fee
Pumilio Mountain & Ocean Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a lazy river, and a waterslide. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a library, and a terrace are also featured at the family-friendly Pumilio Mountain & Ocean Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Jacó hotel.

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM.
El Bosque – On-site restaurant.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • El Bosque

Things to do

  • 2 outdoor pools
  • 36-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Lazy river
  • Library
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • Lazy river
  • Living room
  • Mini-fridge
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Dock
  • Free pool cabanas
  • Garden
  • In the mountains
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 2 buildings
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free minibar (limited items)
  • Ice maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CRC 30000
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CRC 30000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CRC 22000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 92000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: CRC 30000 (subject to availability)
  • Late check-out fee: CRC 30000 (subject to availability)
  • Rollaway bed fee: CRC 22000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pumilio Mountain & Ocean Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Pumilio
Hotel Pumilio Mountain
Pumilio Hotel
Pumilio Mountain & Ocean Hotel
Pumilio Mountain & Ocean Hotel Jaco
Pumilio Mountain Ocean
Pumilio Mountain Ocean Jaco
Pumilio Mountain Ocean Hotel Jaco
Pumilio Mountain Ocean Hotel
Pumilio Mountain & Ocean
Pumilio Mountain Ocean Hotel
Pumilio Mountain & Ocean Hotel Jacó
Pumilio Mountain & Ocean Hotel Hotel
Pumilio Mountain & Ocean Hotel Hotel Jacó

Pumilio Mountain & Ocean Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 754 out of 1007 reviews
Rating 8 - Good. 167 out of 1007 reviews
Rating 6 - Okay. 50 out of 1007 reviews
Rating 4 - Poor. 16 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real hidden gem! We had a glitch with the volume control on the remote but they remedied as quickly as possible. Breakfast was amazing!!
Stayed 1 night in Nov 2025

10/10 Excellent

Ismael

Travelled with partner
Liked: Cleanliness, amenities
The location was very nice! Quiet and relaxing yet only a short 4-5 minute drive from the beach, bars, restaurants, tours etc. the staff was super friendly and making sure to take care of whatever we needed. DJ the manager was amazing!!! Always on top of everything and made sure we never needed anything. The hotel offered laundry service which was very nice. Will definitely be booking there again and highly recommend it!
Stayed 8 nights in Nov 2025

10/10 Excellent

Neeha

Liked: Cleanliness, amenities, property conditions & facilities
Incredible stay. The staff were kind and amazing, Alfredo from the front desk was so friendly! At breakfast time, they made the best omlettes, waffles or pancakes on the spot for you! The view was absolutely stunning, the swimming pool was great. Zero complaints, fantastic stay. I would recommend this to any tourist! Thank you Hotel Pumilio and staff for making this trip special for me.
Stayed 6 nights in Sep 2025

10/10 Excellent

Reuben

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful cozy location. The pool was the best I’ve ever seen. The outdoor spa is amazing. Enjoyed a Massage with the sounds of the jungle and the stream just a few feet away. Rooms are clean and comfortable. The staff is friendly and welcoming. The restaurant offers delicious food and drinks. I highly recommend this place. It’s phenomenal.
Stayed 2 nights in Nov 2025

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Hotel Pumilio. The staff was great and the place is gorgeous. Food was also delicious.
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
We received a very warm welcome when we checked in to Pumilio Mountain and Ocean Resort. Lots of perks due to my Expedia account status. The room was big, beautiful, super comfortable. There was a lovely pool and lounge area, and what appeared to be a popular and luxurious spa. The room rates in early November are very reasonable. This was an excellent choice for the Jaco area and I’d gladly stay here again
Stayed 1 night in Nov 2025

2/10 Terrible

Monet, Tampa

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was entirely too dirty it was inconvenient because last minute I had to find another hotel and still haven’t received a refund .
Stayed 3 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Attentive staff, comfortable room, very secluded area. Beware of mosquitos when venturing on paths near river behind property. Overall, pleasant stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Great experience
Stayed 1 night in Nov 2025

4/10 Poor

Daniel, Mather

Disliked: Staff & service
Staff was helpful but management was poor
Stayed 5 nights in Oct 2025

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025

6/10 Okay

Octavia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I really wanted to love this boutique hotel. The concept and vibe had so much potential, but my experience was little disappointing. I booked the room for a birthday retreat for my partner months in advance and I reached out early to plan surprised decorations. I spoke with the Manager Teejay and he gave me packages to choose from During my stay, there were visible termite droppings scattered around. At first we thought it was spider eggs because there were so many spider webs in the room. When I brought it to the manager’s attention, he claimed it was just “wood dust” from termites biting at the wood. It was clearly not, it was obviously droppings. It was so much droppings that the room had to be cleaned daily. On top of that, I paid one fifty for birthday decorations that were underwhelming and not worth the price at all. The balloons weren’t blown up all the way and there was no design on the cake like I requested. I’ve purchased a decoration package before at a hotel and it was way more detailed and custom for cheaper. To make up for it, we were offered one free meal, which honestly didn’t come close to fixing the situation. Although appreciated, we were still left unsatisfied with the outcome. I also tried to escalate the issue by contacting a different manager via Airbnb, but the same manager, Teejay, who mishandled things responded again so there was no real resolution. Instead he tried to use the free dinner and wine, which was already included in my Expedia package.
Stayed 3 nights in Oct 2025

10/10 Excellent

Orlando Miller

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Stayed 7 nights in Oct 2025

10/10 Excellent

Todd

Stayed 2 nights in Oct 2025

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Oct 2025

6/10 Okay

Gabriel, San Jose

Liked: Property conditions & facilities
This was the second time I
Stayed 2 nights in Sep 2025

10/10 Excellent

Yadira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay 4 days 3 nights. Staff was very friendly. Hotel was very clean and the pool and ambiance was very nice you can feel peaceful and enjoy nature! Will definitely book again next time I travel to Costa Rica!
Stayed 3 nights in Aug 2025

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great everything. This place really stands out among the many hotels in Jaco . The staff , Ronald and Kimberly were extraordinary , the swimming pool as good as it gets !! Breakfast rocked !! Oh , the location is near some amazing waterfalls , which you can do on your own if you walk upstream in the nearby river .
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fantastic and the pool was refreshing! Wonderful staff with safe premises and breath taking foliage!
Stayed 6 nights in Aug 2025

10/10 Excellent

KASPAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels like you’re emerged in nature. I love it
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, relaxing spot

Staff was super friendly and we had a nice, comfortable rest here. You really feel like you’re in the forest.
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skip the beach, head up the hill to this retreat

We only had a couple of nights here! Wished it was longer, the seclusion was exacting what we needed. the suite, king bed, full kitchen outdoors, dining area are all pool side The staff were more than friendly and accommodating, secured parking and a spa. A wonderful cooked breakfast daily is included and they have a full menu for the restaraunt until 10pm. Teejay the manager is helpful, need anything ask him! Enjoy. (side note: Roberto’s Place further up the hill is you go too after the waterfall)
Stayed 2 nights in Aug 2025