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aha Alpine Heath Resort

4.0 star property

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Photo gallery for aha Alpine Heath Resort

BBQ/picnic Area
Lounge
3 bedrooms, premium bedding, in-room safe, desk
3 outdoor pools, pool umbrellas, pool loungers
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

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D119, Old Cavernberg Road, Northern Drakensberg, Jagersrust, KwaZulu-Natal, 3354
  • Place, All Out Adventures
    ‪10 min drive‬
  • Place, Amphitheatre Golf Course
    ‪17 min drive‬
  • Place, Royal Natal National Park
    ‪23 min drive‬

Room options

View all photos for Deluxe Chalet

Deluxe Chalet | Children’s theme room

Deluxe Chalet

  • Mountain view
  • 45 sq m
  • 3 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Queen Bed
  • Free Wi-Fi

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The price is CHF 105
includes taxes & fees
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About this property

aha Alpine Heath Resort

This hotel features 2 restaurants, 3 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a nightclub, a 24-hour fitness centre and a bar/lounge.
Aha Alpine Heath Resort offers 100 accommodations with fireplaces and a safe. Rooms open to patios. This accommodation offers separate sitting areas and includes dining tables. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

This Jagersrust hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at aha Alpine Heath Resort, you'll be close to All Out Adventures. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Gruyéres restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to deep-tissue massages, body scrubs or facials at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and mini golf
  • 9 minutes by car from All Out Adventures and 13 minutes from Maloti-Drakensberg Park
Aha Alpine Heath Resort offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 3358 square feet (312 square metres) and includes a conference centre. A children's pool, a nightclub, and spa services are also featured at the family-friendly aha Alpine Heath Resort. Self parking is free.

Smoking is allowed in designated areas at this 4-star Jagersrust hotel.

The hotel hosts a free manager's reception daily.
Gruyéres restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.
Pizza inferno – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: ZAR 195 for adults and ZAR 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Gruyéres restaurant
  • Pizza inferno

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Children's pool
  • Evening entertainment
  • Fishing
  • Free children's club
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Horseback riding/rentals
  • Karaoke
  • Mini golf
  • Mountain biking
  • Nightclub
  • Playground
  • Racquetball/squash
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Cot (surcharge)
  • Dining table
  • Free children's club
  • Grocery/convenience store
  • High chair
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Living room
  • Mini golf
  • Playground
  • Pool gate
  • Separate in-room dining area
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (3,358 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Soap
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

Special check-in instructions

There is no front desk at this property

The host will greet guests on arrival

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at aha Alpine Heath Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for ZAR 150.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 195 for adults and from ZAR 100 for children
  • Crib (infant bed) fee: ZAR 150.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. The host will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Alpine Heath Resort

Three Cities Alpine Heath

Three Cities Alpine Heath Jagersrust

aha Alpine Heath Resort Jagersrust

Three Cities Alpine Heath Resort Jagersrust

Alpine Heath Hotel Drakensberg Region

aha Alpine Heath Jagersrust

aha Alpine Heath

aha Alpine Heath Resort Hotel

aha Alpine Heath Resort Jagersrust

aha Alpine Heath Resort Hotel Jagersrust

aha Alpine Heath Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 38 out of 98 reviews
Rating 8 - Good. 36 out of 98 reviews
Rating 6 - Okay. 13 out of 98 reviews
Rating 4 - Poor. 7 out of 98 reviews
Rating 2 - Terrible. 4 out of 98 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Larno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a stopover between Gauteng and Natal/coastal region.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Corali

Liked: Communication

Disappointing Stay in a beautiful resort

The stay was an utter disappointment. Very very noisy guests, loud music, screaming and shouting and loud parties. Impossible to relax and enjoy the mountains. Some guests were even driving up and down with music blasting from their cars. Check in was good and security at the gate very friendly. Depending on your unit you have to carry your luggage from your car a fair distance to the chalet. They should get golf carts to assist with this. The resort should really clamp down on noisy guests day and night.
Stayed 3 nights in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Awesome Berg destination

Absolutely awesome tym. Will differnately do it again. Kids had an amazing tym. Thoroughly e joyed by all
Stayed 4 nights in Jun 2020
Verified

4/10 Poor

A Q Noor

Disliked: Cleanliness, room comfort

cleanliness and power issues aside from others

not so nice
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Cyrilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic retreat

Truly amazing so much to do with kids and the resort is well maintained.
Stayed 3 nights in Mar 2020
Verified

4/10 Poor

Marie-Josee

Disliked: Cleanliness, property conditions & facilities, room comfort

Cockroaches and spiders

Within 15 min of checking in our cottage, we found 3 monster cockroaches roaming around the kitchen, bathroom and entrance. There were also big spiders in their web, which means the cottage hadn’t been properly cleaned before we checked in. Furniture was broken, there was no AC and the bedroom ceiling fans hardly ventilated the room, so It was very hard to sleep comfortably at night. For a 4 star resort, this was below average for my expectations. Check out time was 10am, we asked for an 11 am check out and reception agreed. At 09:30 am, the housekeeper was standing outside our cottage, watching us, waiting for us to leave. I had to go speak to her to tell her we were not leaving until 11 am. She was stunned and appeared to not know what to do. I had to tell her 3 times that we were not leaving the room for another hour and a half.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A size of room for family fit with us. Proper distance between rooms.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour trés agréable

Séjour très agréable, beaucoup d'espace, les petites maisons sont bien équipées et bien entretenues. L'extérieur donne directement sur les montagnes, et le parc du Royal Natal est accessible en voiture en une quinzaine de minutes.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

heavenly location shadows all other aspects

This is a classic location, location, location resort. Not that its other aspects are bad. The cottages are really nice and comfortable, but the location is so amazing that everything else is shadowed by it. We enjoyed a lot both the horse riding session and the walk to the nearby falls. The only weak spot is the food. Resisting buffets (which did not seem too tempting), we had to eat all our meals (which were pretty mediocre) in the charmless cafe. One night we ordered steaks which came out too done and tasteless. The two of us who protested, received excellent steaks as replacement - and I wonder why one needs to protest in order to receive good food. Other than the food, I would give it 5 stars, so perhaps this is ideal for self catering families.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, amazing staff, venue - AWESOME!!!!!
Stayed 3 nights in Jun 2019
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Stay was ok. Chalet had been full of flies and was really uncomfortable. Aircons are needed
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The trails and very scenic. Lodges comfortable and proximity to other areas of interest
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The chalet are nice and clean. Reception ladies friendly and helpful. Only complain we're some waiters at breakfast and dinner. incompetent
Stayed 4 nights in Jun 2018
Verified

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very scenic

Enjoyed stay
Verified

8/10 Good

Cheryl

Liked: Cleanliness, room comfort
Renovations taking place - noisy! Could have been delayed until after the school holidays. The shop and restaurants are over priced.
Stayed 4 nights in Jan 2018
Verified

10/10 Excellent

Raja

Liked: Staff & service, property conditions & facilities, room comfort

Berg stay

Excellent service from staff.
Stayed 2 nights in Oct 2017
Verified

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beatiful outdoors weekend

Beautiful views, great comfortable accommodation. Check in was quick and efficient. Fabulous child friendly and family resort.
Stayed 2 nights in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect for familys

This hotel is very good for kids. The location is beatiful and there is a lot things to do around!
Stayed 3 nights in Jun 2017
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked for the mothers day lunch at 12.30 however after having our starter and soup when we got to the main course all the vegetables were finished, the chef did bring us roast potatoes but nothing else. We were advised that you were expecting a large party but I feel that this lunch was under catered and certainly not worth R165,00. When we were leaving I asked if there was somebody who could help us get our luggage to the car as we were 3 elderly ladies and it was difficult for us to carry and pull our cases over the grass, nobody arrived. Other than the above we thoroughly enjoyed our stay and felt that the chalet was very comfortable and well appointed.
Verified

10/10 Excellent

Imraan

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Nice stay

It was a great vacation except the 1 chalet we had (booked 3) the downstairs toilet had a really terrible stench. We could not even walk past it if the door was open. Had to call maintenance and only the next morning did they sort out as it was late. I also had a problem with the cleaner in my chalet who had a terrible attitude. Infact it stank more than the toilet so to speak. When we spoke to her she just totally ignored us. I had to call the supervisor who I must say came very promptly and apologized. Other than that everything else was just perfect and we really had a great time. The resort is spot on when it comes to entertainment especially for the kids.
Verified

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome holiday gad by all young and old...Alpine team are great friendly efficient and helpful people. Keep it up..see you again soon
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Nice holiday with family

Good place with family. Thanks
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrendous Resort

The most terrible treatment we have ever come across from any Resort or Hotel that we have been to. We were first allocated to a most horrendous and filthiest room. Then the service from all sectors of this Resort was pathetic. There was this particular lady by the name of Smangele at the breakfast restaurant who was extremely rude and unhelpful for the entire stay. She does not have any personality or any hospitality at all, she is full of bad attitude. The quality of food was an absolute disaster. We will never set our feet on this horrible Resort. We had an awful stay, period.
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to get away to the outback

We have stayed two years now. so we must like it
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

Wonderful family orientated resort