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Aparthotel

Herloom BSD

4.5 star property

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Photo gallery for Herloom BSD

Outdoor pool, pool umbrellas, pool loungers
One Bedroom Premier Queen | Living area | 43-inch Smart TV with premium TV channels, TV
Reception
Studio Deluxe (Queen Bed OR Twin Bed) | Private kitchenette | Full-sized fridge, microwave, stovetop, electric kettle
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Kitchen
  • Washing machine
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Jl. Jenderal Sudirman No.1, Cihuni, Kec. Pagedangan, Gading Serpong, 15332
  • Place, QBig BSD City
    ‪2 min drive‬
  • Place, University Multimedia Nusantara
    ‪3 min drive‬
  • Place, Indonesia Convention Exhibition
    ‪3 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio Deluxe (Queen Bed OR Twin Bed)

Studio Deluxe (Queen Bed OR Twin Bed) | In-room safe, individually decorated, individually furnished, desk

Studio Deluxe (Queen Bed OR Twin Bed)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for One Bedroom Deluxe Queen

One Bedroom Deluxe Queen | In-room safe, individually decorated, individually furnished, desk

One Bedroom Deluxe Queen

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Deluxe Twin

One Bedroom Deluxe Twin | In-room safe, individually decorated, individually furnished, desk

One Bedroom Deluxe Twin

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for One Bedroom Premier Twin

One Bedroom Premier Twin | In-room safe, individually decorated, individually furnished, desk

One Bedroom Premier Twin

  • 53 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for One Bedroom Premier Queen

In-room safe, individually decorated, individually furnished, desk

One Bedroom Premier Queen

  • 53 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suites

Two Bedroom Suites | In-room safe, individually decorated, individually furnished, desk

Two Bedroom Suites

  • 75 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Two Bedroom Executive

Two Bedroom Executive | Shared kitchen | Full-sized fridge, microwave, stovetop, electric kettle

Two Bedroom Executive

  • 62 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

Two Bedroom Suite

  • Sleeps 4

View all photos for Two Bedroom Executive

In-room safe, individually decorated, individually furnished, desk

Two Bedroom Executive

  • Sleeps 4

View all photos for One Bedroom Deluxe Queen

In-room safe, individually decorated, individually furnished, desk

One Bedroom Deluxe Queen

  • Sleeps 2

View all photos for One Bedroom Premier Twin

Free toiletries, hair dryer, bathrobes, slippers

One Bedroom Premier Twin

  • Sleeps 2

One Bedroom Premier Queen

  • Sleeps 2

Studio Deluxe

  • Sleeps 2

View all photos for One Bedroom Deluxe Twin

Free toiletries, hair dryer, bathrobes, slippers

One Bedroom Deluxe Twin

  • Sleeps 2

Premier City View Room

  • Sleeps 2

View all photos for Deluxe Studio

In-room safe, individually decorated, individually furnished, desk

Deluxe Studio

  • Sleeps 2

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About this property

Herloom BSD

Luxury aparthotel connected to a shopping centre in Gading Serpong with free breakfast
An outdoor pool, a fitness centre and a sauna are available at this aparthotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a fridge in a common area and concierge services are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a kitchen island. Conveniences include a washing machine and an electric kettle, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Housekeeping is available on request.
Herloom BSD offers 138 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bathrobes. This individually decorated and furnished accommodation includes kitchen islands. Smart televisions are featured in guestrooms. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

This Gading Serpong aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.
With your stay at Herloom BSD, you'll be connected to a shopping centre and within walking distance of QBig BSD City. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This luxury aparthotel has 138 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washing machine and a Smart TV
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • Just a 3-minute drive from Pradita Institute and a few minutes from Indonesia Convention Exhibition
Herloom BSD offers its guests an outdoor pool, a sauna, and a fitness centre. WiFi is free in public spaces. Free breakfast is available daily. The luxury Herloom BSD also features multilingual staff, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Gading Serpong aparthotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited number of on-site self parking spaces per unit

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Microwave
  • Paper towels
  • Tea bags/instant coffee
  • Water dispenser

Dining

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch Smart TV with premium channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Grocery/convenience store
  • Hair salon
  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre

Things to do

  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 138 units
  • Access via exterior corridors
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Herloom BSD

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Herloom BSD Aparthotel
Herloom BSD Gading Serpong
Herloom BSD Aparthotel Gading Serpong

Herloom BSD Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 23 reviews
Rating 8 - Good. 7 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

9.2/10

Cleanliness

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, room comfort

Great staff, amazing location.

Fantastic place, great staff. Breakfast was second to none, but make sure you take it next to the pool as it’s not advised at check-in that this is also available. There’s a minimart downstairs, and it surrounded by great massage options on the main road. The only problem, my room did have a slight stink of sewage, and I rarely noticed it anywhere else. I didn’t bring it to their attention because what can I do really. Overall, I would happily stay here again.
Stayed 5 nights in Oct 2025

8/10 Good

Eric

Liked: Cleanliness, room comfort
All good. Keep it up
Stayed 4 nights in Sep 2025

10/10 Excellent

Ashish, Scarborough

Liked: Cleanliness, amenities, property conditions & facilities
It's a great service suite for stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brand new apartment complex, clean and spacious room huge swimming pool, Friendly staff. Easy to get around with grab/gojek. Had a great stay and will be back in near future.
Stayed 5 nights in May 2025

10/10 Excellent

Boon Hock Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really like the friendly service at the reception and also at the restaurant where we had breakfast. The manager/supervisor was really nice. Thank you very much!
Stayed 4 nights in May 2025

8/10 Good

Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Air conditioning around the elevator is not working properly. Communication is not good enough because the language barrier, but that’s understandable. Overall is a great place to stay for a few days.
Stayed 10 nights in Oct 2024

10/10 Excellent

verry

Travelled with group
Liked: Cleanliness, room comfort

Chill and relax at Herloom BSD

Nice place to stay, nice staff, clean & comfy room
Stayed 1 night in Oct 2024

2/10 Terrible

Mario

Travelled with partner
Liked: Cleanliness
I stayed here ever since first time I found out this property, back then the hot water last 5 mins, but I like the area so I stayed regardless the hot water only last about 5 mins. This time the stay is horrible. People party at 3AM, moldy room (which I don’t really care), hot water that still last only for 5 mins, and the last straw is the F&B Manager William that made me cancel the rest of my stay here. My wife only drink soy milk and I got it for the past couple days I stayed. Today I asked 3 different people and was told that they will check if they have it or not. No one ever gotten back to me until I finished my breakfast and waiting for the drink only to be told that they needed to charge me for it. I asked the same manager for it at the beginning and after asking 3 times only to be told to pay. My wife and I ended up not getting it and they lost customer. They should have told me from the first day so I don’t have to spend my money here for bad experience. What a joke. You keep your soy milk, I ma keep my money from you. Btw thanks for coming to the room and apologized, but that’s too late. You have ruined our experience here.
Stayed 1 night in Jul 2024

10/10 Excellent

Bambang

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This brand new property are very clean and spacious. The crews are outstanding. Special shoot out to Romi who goes way and beyond on his customer care services! Definitely will going back to stay on this wonderful property!
Stayed 5 nights in Jul 2024

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Everything was really good so far and comfortable
Stayed 9 nights in May 2024

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was great Starting from the staff who were ready to help and assist in any enquiring All was Kind yet professional Excellent Daily room service Breakfast was sumptuous,substantial, delicious, abundant and varied
Stayed 3 nights in May 2023

8/10 Good

Tetsuro

Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

YASUJI

Travelled with family
Disliked: Cleanliness

外観は綺麗だったけど....

サービスアパートメントタイプの新しいホテルなので見た目は綺麗です が ルームサービス(清掃 備品補充)がいい加減で 補充されていなかったりで 少し不快に思いました。 また各部屋にコンセントが少なく 特に真ん中のツインベッドルームには1個もなく たいへん過ごしにくい部屋でした。 立地はいいけど 次回泊まるかは分かりません
Stayed 10 nights in Aug 2024

10/10 Excellent

eun gi

Stayed 4 nights in Jun 2024

10/10 Excellent

eun gi

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Kyoichi

Liked: Cleanliness, amenities, property conditions & facilities
ショッピングモールまでタクシーでいくのは少し不便でしたがホテルはとても良かったです
Stayed 28 nights in Apr 2024

10/10 Excellent

Byoung Ho

Business traveller
Liked: Cleanliness, room comfort

Good for staying

Staying is good, where is especially quite compared with other hotels. But Surrounding environments including shopping, supermarket are not built or not enough at all.
Stayed 4 nights in Mar 2024

8/10 Good

Rachimi aji

Travelled with family
Liked: Cleanliness, room comfort

Ok dekat tempat main

Agak debuan dibagian lampu nya cma cukup ok
Stayed 2 nights in Feb 2024

8/10 Good

Roy Hermanus Harm

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 17 nights in Dec 2023

10/10 Excellent

Rachimi

Travelled with family
Liked: Cleanliness, room comfort

Great place to star near serpong

Great awesome location connecting with the hub shopping center and provide food, play games location, restaurant and supermarket. There is coffee shop as well rumah kopi very nice. The breakfast quite good and yummy.
Stayed 2 nights in Nov 2023