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Swiss-Belresidences Rasuna Epicentrum

4.0 star property

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Photo gallery for Swiss-Belresidences Rasuna Epicentrum

Restaurant
Restaurant
Front of property
Reception
Outdoor pool, pool umbrellas

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Komp. Apartmen Taman Rasuna, Jl. Epicentrum Boulevard Timur, Jakarta, Jakarta, 12960
  • Place, Golden Triangle
    ‪1 min walk‬
  • Place, Epiwalk Rasuna Epicentrum
    ‪6 min walk‬
  • Place, Kota Kasablanka Mall
    ‪16 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Hollywood Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Hollywood Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Minibar, in-room safe, desk, blackout curtains

Family Room, 2 Bedrooms

  • 58 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Grand Deluxe Room

Grand Deluxe Room | Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Queen Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Hollywood

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Hollywood

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • Sleeps 2

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Room

  • Sleeps 2

View all photos for Family Two Bedrooms

Minibar, in-room safe, desk, blackout curtains

Family Two Bedrooms

  • Sleeps 4

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe Queen Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Queen Room

  • Sleeps 2

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About this property

Swiss-Belresidences Rasuna Epicentrum

Hotel with free parking, 6-minute walk to Epiwalk Rasuna Epicentrum
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a children's pool and concierge services are on-site.
Swiss-Belresidences Rasuna Epicentrum offers 323 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Jakarta hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Swiss-Belresidences Rasuna Epicentrum, you're just a quick walk from Golden Triangle. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a playground
  • Within a 15-minute walk of Epiwalk Rasuna Epicentrum and Pasar Festival
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. Swiss-Belresidences Rasuna Epicentrum offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 14 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and concierge services are also featured at the business-friendly Swiss-Belresidences Rasuna Epicentrum. Self parking is free.

Smoking is allowed in designated areas at this 4-star Jakarta hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Swiss-Belresidences Rasuna Epicentrum has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 158,000 for adults and IDR 80,000 for children
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 14 meeting rooms

Outdoors

  • Barbecue grill
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Belresidences Rasuna Epicentrum

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 158000 for adults and from IDR 80000 for children
  • Airport shuttle fee: IDR 363000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Swiss-Belresidences Rasuna Epicentrum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Rasuna Epicentrum Hotel Jakarta
Swiss-Belhotel Rasuna Epicentrum Hotel
Swiss-Belhotel Rasuna Epicentrum Jakarta
SwissBelhotel Rasuna Epicentr
Swiss Belhotel Rasuna Epicentrum
Swiss-Belresidences Rasuna Epicentrum Hotel Jakarta
Swiss-Belresidences Rasuna Epicentrum Hotel
Swiss-Belresidences Rasuna Epicentrum Jakarta
Hotel Swiss-Belresidences Rasuna Epicentrum Jakarta
Jakarta Swiss-Belresidences Rasuna Epicentrum Hotel
Hotel Swiss-Belresidences Rasuna Epicentrum
Swiss Belhotel Rasuna Epicentrum

Swiss-Belresidences Rasuna Epicentrum Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 34 reviews
Rating 8 - Good. 8 out of 34 reviews
Rating 6 - Okay. 8 out of 34 reviews
Rating 4 - Poor. 5 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Brian, Robertsbridge

Disliked: Cleanliness, property conditions & facilities
This hotel is crying out for some maintenance and deep cleaning by caring experienced staff. The room initially offered to us was dirty especially the bathroom which should have been classed as unhygienic. The air conditioner broke down twice in 2 days before we were moved to another room. If I ran this hotel, I would be embarrassed by its condition.
Stayed 6 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Jul 2025

10/10 Excellent

Ramadhyawati

Stayed 3 nights in Feb 2025

10/10 Excellent

Hamonangan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is clean and quiet
Stayed 1 night in Feb 2025

8/10 Good

Gulzar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was nice stay and experience. Will stay here again. Very good customer service.
Stayed 2 nights in Jul 2023

10/10 Excellent

Roy

Stayed 5 nights in May 2023

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the good work!
Stayed 1 night in Mar 2023

4/10 Poor

Issam

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
there is no swining pool like the picture , room was dirty and very long check in so i decide to change the hotel

4/10 Poor

Madeline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For a property that is only 3 years old, the facilities are extremely run down. Rooms are not cleaned when serviced. Fridge does not keep even drinks cold. Unable to charge drinks or items to the room. Sent laundry out and two items came back ruined. Staff not happy to assist you or provide recommendations. Hotel is in an average area and lack of facilities means you constantly need to go elsewhere. Overall very disappointing.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice, staff was very friendly
Stayed 7 nights in Oct 2022

2/10 Terrible

Joana

Travelled with family
Disliked: Staff & service, property conditions & facilities
Me and my sister stayed for 3 nights. On out first night, many things in the room need to be fixed. We told them in the next morning, and they were able to fix most of them, they still missed one thing. One of the hanger need to be replaced as it’s broken and has a sharp end. I told them about it, but it didn’t get changed until our last night. We also supposed to get box breakfast as we mentioned when we checked in because we have early flight, but it wasn’t prepared. We waited for 15 minutes and it’s still not ready yet. We had to leave so we don’t missed our flight. The only thing I like the most about this hotel is that the view from my room. We stayed in 17th floor and the view was great.
Stayed 3 nights in Sep 2022

6/10 Okay

dina

Stayed 3 nights in Aug 2022

4/10 Poor

Mansour

Stayed 1 night in Aug 2022

10/10 Excellent

Vadym

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 5 nights in May 2022

10/10 Excellent

robert n

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/10 Poor

Lussy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Will never rebook this hotel ever

Old property. Poor condition e.g. AC was not cool enough, needs 2 hrs to get it fixed. Tap water was having issues at night, dirty and brownish...gross. I regret of having booked this hotel.
Stayed 2 nights in May 2021

8/10 Good

A&W, Jakarta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a new property in Epicentrum area. Big room and nice breakfast.
Stayed 1 night in Sep 2019

10/10 Excellent

Paul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice property. Breakfast, if you pay to have it included, is well worth the additional fee. Service at this Swiss-Bel was far better than most I have stayed at - very responsive to all requests, including a late check-out. The only uncontrollable is that there is a mosque within a couple blocks, and being a Muslim ran country, they start public prayer at 4am on a loudspeaker. I will stay here again.
Stayed 3 nights in Aug 2019

6/10 Okay

Julien

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

OK hotel, poor food/service

A decent hotel, but the process for room service was pretty shambolic and the kitchen staff should be ashamed of themselves. The food there is awful - stale breads and largely tasteless food.
Stayed 1 night in Jul 2019

8/10 Good

kenji

Business traveller
Liked: Cleanliness, staff & service, amenities
部屋は少し古びた感じだが十分。 しかしながら、シャワーのお湯がぬるいのと、床のタイルが排水口と逆の勾配で体当たった水がなかなか排水されない。 隣の部屋の音が気になった。
Stayed 1 night in Nov 2024

6/10 Okay

Adriaan

Travelled with partner
Liked: Staff & service
Op foto ziet mooier uit dan in werkelijkheid
Stayed 2 nights in Sep 2024

2/10 Terrible

Juan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

I dont recommend this hotel

The hotel is old and in bad condition. Needs urgently to be updated. Even the blankets were poor and not properly cleanned
Stayed 4 nights in Jul 2024

8/10 Good

wang

Stayed 2 nights in Feb 2024

4/10 Poor

ARYTA

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Like coming home to your (old) apartment

The bathroom door couldn’t close properly as it needed fixing. The unit was a bit dark (we stayed in a suite), lightings were not adequately positioned, though it was clean. Some of the breakfast food was gone before the time was ended. Staff were ok not rude and not friendly either.
Stayed 2 nights in Dec 2023