Quality Inn Falconer - Jamestown

2.5 star property

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Photo gallery for Quality Inn Falconer - Jamestown

Lobby
Fitness facility
Premium bedding, pillow-top beds, desk, laptop workspace
Free daily buffet breakfast
Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1980 E Main Street, Falconer, NY, 14733
  • Place, Roger Tory Peterson Institute
    ‪3 min drive‬
  • Place, Russell E. Diethrick, Jr. Park
    ‪4 min drive‬
  • Place, Chautauqua Lake
    ‪5 min drive‬
  • Airport, Jamestown, NY (JHW-Chautauqua County)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn Falconer - Jamestown

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this hotel has a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Quality Inn Falconer - Jamestown offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and free toiletries. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn Falconer - Jamestown. During your stay, you'll be close to Russell E. Diethrick, Jr. Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • Just a 4-minute drive from Russell E. Diethrick, Jr. Park and 11 minutes from Chautauqua Lake
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and ski storage are also featured at the business-friendly Quality Inn Falconer - Jamestown. Free self parking is available.

Smoking is allowed in designated areas at this Falconer hotel.

Guests are served a free buffet breakfast on weekdays from 5:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 5:30 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Ski storage

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Red Roof Inn Falconer
Red Roof Inn Jamestown
Quality Inn Falconer Jamestown
Red Roof Inn Jamestown Hotel
Red Roof Inn Jamestown Hotel Falconer
Jamestown Falconer Red Roof Hotel Falconer
Red Roof Inn Jamestown Falconer Hotel
Quality Inn Falconer - Jamestown Hotel
Quality Inn Falconer - Jamestown Falconer
Quality Inn Falconer - Jamestown Hotel Falconer

Quality Inn Falconer - Jamestown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 343 out of 1003 reviews
Rating 8 - Good. 335 out of 1003 reviews
Rating 6 - Okay. 152 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 97 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Alex

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I was given WiFi info even though you’re terrible employees knew it was down! Fraudulent! The room smelled like mold, tin was filthy, phone in the room was broken. I’m trying to get a refund from Expedia. Do the right thing and refund my money!!
Stayed 1 night in Oct 2025

2/10 Terrible

Loretta

I never checked in There was nobody there and the entrance was taped off
Stayed 1 night in Oct 2025

2/10 Terrible

Austin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I drove up to the property to find police officers and a large group of people outside due to a safety concern. There were broken-down vehicles and drug addicts all over the property. There were kids toys all over the lawn from families that were living on the property. Music was blasting from vehicles. Very ghetto & unsafe. I walked into the lobby, around a police-taped off from entrance, and immediately asked to cancel my reservation. Of course, no refund..... Complete nightmare but would rather lose the money than have my vehicle broken into or get jumped. STAY AWAY!
Stayed 1 night in Oct 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
The employees were chill. Very professional and still down to earth. Very welcoming. Will definitely go back.
Stayed 2 nights in Oct 2025

2/10 Terrible

Gary

Stayed 1 night in Oct 2025

8/10 Good

Christy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not sure if maintenance checks any of the rooms! A lot was broken n messed up! Couldn’t open sliding door to easily access my car; the curtains couldn’t move cause someone broke the pull handle; n heater/cooler was hard to get set comfortably; not to mention all the scraps n chips others have left. Other than that the room was clean and staff excellent! Needed help with the zipper on my dress for my son’s wedding and they were happy to help in and out of it since my other half couldn’t get time off! Decent for the little money I had to make the reservation! Would go again!
Sliding door broken
Curtains rod in corner
Tub sealant pulling
Chips in sink
Stayed 2 nights in Oct 2025

4/10 Poor

Deborah

Travelled with group

Bad experience

Upon arrival we were told there. Were no rooms and they procedured to try and send us elsewhere. We were tired from traveling and it was late. Insisted on a room Room had terrible odor very noisy and large police presence in AM
Stayed 1 night in Sep 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the Correct Choice

There seemed to be people living there like it was their home. Cat lying on a chair in the lobby. Bicycles along the front (blocking the entrance) and side of the hotel, people sitting outside the building (along the sides) outside our room sliding door nightly until about midnight. Trash scattered all through the parking lot. Sliding glass door was not working properly, handle was broken, no lock but had a bar to stop someone from sliding it open. Toilet was stained with brown stripes. Room didn't smell very good and the heater/air conditioner did also. I asked for a receipt but the girl at the counter didn't know what to do and the person that was supposed to be at the counter was outside attending to their child. I felt that we would have had a better stay at an AirBNB in someone's personal home. It would have been a lot cleaner. I wish I would have taken a picture.
Stayed 2 nights in Sep 2025

2/10 Terrible

Michele

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was littered with several bike and various debris. The Photo on the website is NOT an accurate representation of the property.
Stayed 2 nights in Sep 2025

2/10 Terrible

Charles

Business traveller
Disliked: Cleanliness, amenities
The entire second floor is used as a homeless shelter every night. The outside was strewn with garbage in the parking lot and personal belongings covered the grassy areas. 2 guys smoking and sitting in camp chairs greeted me as I walked under the covered entrance way. The counter girl was rude after I pointed out the conditions outdoors. She then informed me about the second floor usage. As I was leaving 2 car loads of homeless from the streets of Jamestown/Falconer NY were dropped off with their belongings. Disgusting place that should be accepting travelers.
Stayed 1 night in Sep 2025

2/10 Terrible

Maria

Disliked: Cleanliness
Awful they need to advice that this hotel is a rooming house!
Stayed 2 nights in Sep 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Unacceptable

Stayed 1 night in Aug 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly just gross with a disgusted smell. I’m homeless and I don’t even wanna stay there. Just put that in perspective.
Stayed 4 nights in Aug 2025

2/10 Terrible

Catherine

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I regret staying here & never will again. It appears to be Section 8 Housing. It’s dirty, floors are sticky, smells like weed, rather unsavory looking people staring at me and my daughter, as we unpacked our car. A shirtless guy blocking the doorway as my daughter was trying to take her things out to the car the next morning, watching her the whole time. There is what looks to be construction materials in the grassy area across from the main entrance, bikes everywhere, some of them are chained to light poles and others are just laying there. There’s rat traps around the first floor, and there are weeds growing out of the gutters. Wallpaper is peeling. The outlets in the room did not work and one of them sparked when I tried to charge my phone. Your choice for breakfast is waffles or waffles. There was no regular coffee only decaf so I had to drive to Tim Hortons to get a cup of coffee at 7 AM. The desk clerks were more often found outside smoking & hanging out with some guy. I hate giving such a bad review. Times are tough and we are all struggling in one way or another. But knowledge is power and if you choose to stay here, you will at least know what you are getting yourself into. But my recommendation is don’t waste your time or your money. I guess if I have to say one good thing, it’s that we didn’t get killed in our sleep.
Stayed 2 nights in Aug 2025

4/10 Poor

Lisa

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not a great experience.

We were put in a smoking room despite a reservation for nonsmoking. I asked to switch but nothing else was available. The room smelled terrible. The good: The bed was comfortable and the sheets clean. Otherwise the property was run down. The room was reasonably clean, but the common areas were dirty. Very poor breakfast. I will avoid this hotel in the future.
Stayed 1 night in Aug 2025

2/10 Terrible

Jason

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awful, smells like mold, looks like mold, if you like staying at a crackhouse this is for you.
Stayed 1 night in Aug 2025

8/10 Good

Amber

Stayed 1 night in Aug 2025

4/10 Poor

Kenneth

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

8+ Reviews are a Joke!

Filthy hallways and reception area. Smells like smoke. People hanging around in the parking lot a 12:30 at night. Bed was very comfortable and we weren't killed in our sleep. So there's that.
Stayed 1 night in Aug 2025

2/10 Terrible

Anita

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We abandoned our reservation because the property looked abandoned. There were tons of kids hanging out around outside. The building was unkempt and worrisome.
Stayed 2 nights in Aug 2025

8/10 Good

Pernel

Stayed 3 nights in Aug 2025

2/10 Terrible

Terry

We had reservations and they had no rooms. The whole place smelled of smoking. I don't plan to go there again. Very bad experience. We did get our money back.
Stayed 2 nights in Aug 2025

2/10 Terrible

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities
We never got a room. They declared the reservation was canceled and the hotel full. Everyone hanging outside and walking past us looked dirty and tired especially the kids. So many kids. Would not be surprised to learn this place has become a shelter for the homeless. Everything felt sketch.
Stayed 1 night in Aug 2025

2/10 Terrible

Maureen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very scary. People partying all over outside. We left never stayed!
Stayed 2 nights in Aug 2025

4/10 Poor

Yamilett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When arriving on the property there was a groups of people smoking and drinking had to walk around them. There were kids playing everywhere. I sure they are permanent residents at the inn. When I first entered the Inn check-in there were many flies at the front desk the employee would swat them away. Not something one wants to be walking to especially on vacation. I was on the second floor and the stairs up were covered in dried rice. It stayed like that what felt like all day. The room itself felt dirty, I had the baseboard peeling in one corner of the room. My bed sheets and random spots of yellow. My key card demagnetized whenever I left my room so I had to repeatedly ask to get it fixed just to be able to Exeter my room. The built in bathroom light didn’t work and there was a lamp I had to use instead. And many screaming kids at all moments of the day especially at night. If you want a quiet time at night to rest this is definitely not the place to stay.
Stayed 3 nights in Aug 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay at this property. The rooms were dingy, sticky carpet, stains in the shower, many homeless on the property...so much that while we were there, the staff took out a couch from the lobby and replaced it with two chairs, we asked why and their response was to help stop people coming in and sleeping there. Breakfast was a brown paper bag with a bottle of water, a microwave breakfast sandwich and an apple. Many bags were picked through as well. Stay away at all costs
Stayed 3 nights in Aug 2025