We knew the property was dated when we booked it, but there was nothing else available so we went ahead booked. What we didn't expect was the laminate flooring to be peeling; extension cords everywhere (fire hazard?); light bulbs out; a toilet to overflow without any paper in it; or crumbs on the futon when we arrived. When the toilet overflowed, my wife call management which offered to come use the plunger (she had already done so), but nothing else. Because no cleaning products were included with the rental, we couldn't even clean the bathroom without throwing away more money, so we elected to leave a night early.
Property management wasn't much better. Beyond offering no real assistance with the bathroom, after booking I was sent a questionnaire asking for my income level and social security number; only one of two keys worked; and we were told our check-in time would be between 4 and 5. I had to call to inform them we wouldn't be there by 5, so they instead left the place unlocked. You would think there would be a lock box, but perhaps that's too much to ask.