The place is unique and full of history (we did the tour on arrival). The room we had (n3) was once occupied by the 6th count of the Andes. It gave onto the garden and had a magnificent double bed. The garden is calm and lovely. We also had a nespresso coffee machine with 4 pods and 2 muffins (also appreciated!).
The two brothers who share the palacio were very kind and professional and remembered us by first names. Communication prior to arrival was good and helpful.
We would definitely recommend this place and stay there again.
There was also a swimming pool, but we didn't have time to try it out.
The guestrooms provided in this magnificent family home are truly unique and beautifully appointed. A very luxurious stay. The hosts are extremely polite and accommodating, kindly providing us with an umbrella when we had to head out in the rain. A very extensive list of suggestions for activities and restaurants is provided to guests. We were particularly grateful for the effective room heating provided, as we have been freezing in Spain this January!
A different stay to a standard hotel and this should be understood before booking that this is someoneâs ancestral home as well as a hotel. Which means it has its own little quirks. However we really liked it and it was in a superb location.
A super unique property in Jerez in an old castle. Definitely has an old world charm to it - lots of stairs and weaving hallways. Truly a trip back in time
The only positive of this hotel is its location. Otherwise , no service whatsoever. Not a palace , but a run down old house with small , uncomfortable rooms. No breakfast , nobody to help with luggage , no elevator , no TV.
I had very high hopes for the Palacio having stayed in similar buildings in Spain before. Sadly this was not a great experience. We arrived on a train from Seville , having previously advised the Palacio of our arrival time 9pm, then messaged again when the train was an hour late. Both messages were responded to saying this was fine. However when we finally arrived, the building was completely closed. Ringing and knocking did not get a response neither did a phone call. An email finally got a response to say my brother will let you in. Which after 10 minutes happened, rather grumpily on both sides.
The room was good, echoes of history clear. But all showing their age. Dusty and faded. The bathroom shutters didnât close and the shower curtain around the claw foot bath barely covered 1/4 of the bath meaning we showered exposed to the outside view and water went all over floor with every wash and trickled into bedroom. We saw no staff for all 3 days apart from a cleaner. On our final evening we returned to find scaffolding outside our 2nd floor windows then woke the next morning to find a man painting the window frame and walls directly outside our room. No amount of gesticulating dissuaded him and as we were leaving that morning, shutters wouldnât move and curtain was inadequate, we were forced to shower in full view of the painter ! Very upsetting. Still no staff anywhere to be found so we left with no opportunity to resolve any issues. Felt thoroughly underwhelmed
Man fĂŒhlte sich wie eine Königin. Sehr schönes Zimmer, netter Empfang und das Haus ist sehr schön eingerichtet. Auch an ein kleines FrĂŒhstĂŒck (Muffins, Kekse und Kaffee) wurde gedacht
Struttura fantastica, pulita e in pieno centro.
Il proprietario disponibile ed efficiente nel saperci consigliare le varie attivitĂ e attrazioni del luogo.
We had a very comfortable stay in a historic setting! Very central but quiet location! Everything is only a short walk away and there is also parking just around the corner. We were warmly welcomed but unfortunately had no time to take part in a guided visit. Next time for sure! We highly recommend to stay here!