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Hallmark Hotel by BON Hotels

3.5 star property

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Photo gallery for Hallmark Hotel by BON Hotels

Executive Penthouse | In-room dining
Restaurant
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Shower, hair dryer, towels, soap
Executive Penthouse | Private kitchen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
54 Siemert Rd, Johannesburg, Gauteng, 2094
  • Place, Ellis Park Stadium
    ‪7 min walk‬
  • Place, Carlton Centre
    ‪15 min walk‬
  • Place, Johannesburg City Hall
    ‪5 min drive‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room

  • City view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Penthouse

Executive Penthouse | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Penthouse

  • City view
  • 410 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Single Bed, 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

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About this property

Hallmark Hotel by BON Hotels

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a conference centre and a coffee shop/cafe are on-site.
Hallmark Hotel by BON Hotels offers 46 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hallmark Hotel by BON Hotels. During your stay, you're just a quick walk from Ellis Park Stadium. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served weekends for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 9 minutes by car from Melrose Arch Shopping Centre and 9 minutes from Gold Reef City Casino
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at Hallmark Hotel by BON Hotels. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Johannesburg hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 7:00 AM and 11:00 AM.
Hallmark Hotel by BON Hotels has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: ZAR 155 for adults and ZAR 155 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: ZAR 500
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: ZAR 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 10 June 2025 to 9 June 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 250 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately ZAR 155 for adults and from ZAR 155 for children
  • Airport shuttle fee: ZAR 500 per person (one-way)
  • Early check-in fee: ZAR 500 (subject to availability)
  • Late check-out fee: ZAR 500 (subject to availability)
  • Rollaway bed fee: ZAR 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Hallmark Hotel by BON Hotels offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hallmark Hotel
Hallmark By Bon Hotels
Hallmark Hotel by BON Hotels Hotel
Hallmark Hotel by BON Hotels Johannesburg
Hallmark Hotel by BON Hotels Hotel Johannesburg

Hallmark Hotel by BON Hotels Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 55 reviews
Rating 8 - Good. 17 out of 55 reviews
Rating 6 - Okay. 3 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 4 out of 55 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jacob

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable stay

Stay was relaxing
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this hotel. Nice location and the staff (Crystal) was terrific and very helpful. Would definitely stay here during my next visit to Joburg.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very nice and helpful. Area where hotel is located isnt excatly safe for tourists but hotel has 24/7 security and easy to uber everywhere to and from the hotel.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, large room for 2 people. Staff were pleasant and polite. Room service was prompt and the food was affordable and satisfying.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for Jo’burg

Lovely hotel in a hip part of town. Welcoming staff and spacious rooms with everything you need for a pleasant stay. Great coffee in the lobby too!
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Corrin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are exceptional. Best on the continent
Verified

10/10 Excellent

Coretta Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly and helpful. It feels very safe.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all really friendly and great, room was nice, drinks at sunset on the roof was wonderful. Unfortunately it’s not in the safest most walkable area so we had to Uber everywhere but would definitely stay there again
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Stefan P

Liked: Cleanliness, staff & service, property conditions & facilities
Great way to experience JHB in all its glory. Well-appointed rooms, super friendly staff, and great location for those looking to explore the inner city. Would totally recommend to anyone! Our go-to place when we visit Jozi!
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Nadya

Liked: Cleanliness, staff & service, property conditions & facilities
All was fine..with pleasant staff
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice. I especially like the way it’s decorated on the inside. I also like that they have a barbershop inside of the hotel lobby. The staff are very nice, especially Cindy. The views on the rooftop is amazing. I will definitely stay here again on my next visit.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremly friendly and helpful. The food and the music in the Jazzclub was awesome. The floor in my room could have been vacuumed better.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Holly

Liked: Cleanliness, staff & service

Fun place to party if you did that type of thing

Hallmark is more of a party hotel. I was looking forward to having dinner on the roof top over looking the city at sunset, but instead I was met with hookah bar with DJ loud music and a staff looking at me strangely when I asked for food. If partying is your scene, then this is the place for you. It looks like it would be a fun place to party if you did that.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Rodante

Liked: Staff & service, amenities, property conditions & facilities
The property is by itself good, but the surrounding area outside the hotel does not make one feel safe and secure.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and JMB home from home

Hotel was very nice, staff were really friendly, nice coffee shop/cafe downstairs for breakfast and the Marabi Club (Jazz club) downstairs in the basement was great. Area is fine to get Uber/taxi from but not advised to walk. Only one downside of the room was the shower wasn’t great, but rest of the room was nice. Would recommend.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Ceil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious rooms with a nice view

Room is very nice and spacious, we have a wrap around balcony where we have coffee every morning. Bathroom is also spacious and always clean with a nice tub. My issue was the curtains are not thick enough so one can see through the bathroom at night when lights are on. So we had to take a shower in the dark. Cindy at the front desk is a rock star! She helped us every step of the way.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in the middle of it all

If you want a stay in a fantastic hotel that is right in the middle of Johannesburg...a hotel that is not located in the mostly-affluent sections of Johannesburg, containing all of the predictable and thus somewhat boring hotel brands, then this is the place for you. With its decor emphasizing an artistic avant garde expression, the staff is outstanding and always willing to help. Sure, the neighborhood is a bit more spicy than the all-too-safe and predictable hotel neighborhoods in the outlying areas of Johannesburg. But we felt fully supported by the staff, who went out of their way to make us feel welcome and safe. The room was modern and tastefully appointed and the food was very good. We felt it was very well priced.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fairly nice place. The only thing is there were no irons in the hotel room, although Expedia said there would be. Basically had to share an iron with the entire hotel and call or go down and ask and wait for a while each time to get one. Which took time away from my trip. Staff were nice though, but that needs fixed.
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Jose

Liked: Staff & service
Disliked: Property conditions & facilities
The room was ok. The cup for coffee was stuck to the saucer from prior substance. The bathroom was very clean. Matresses are worn, the room design is great. The hallways have holes (not on purpose) in the wall exposing plumbing. My window view was of a building 5 feet apart with broken windows and visible people in it. The location is very sketchy, Unsafe,
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Vishal

Liked: Cleanliness
Disliked: Room comfort

Not impressed with the security.

We had someone enter our room in the middle of the night, even though I had bolted the door from the inside. This is unacceptable and should not have happened. Fortunately, the person who entered left when we shouted at them. There is also no temperature control in the room, and it was very hot for the first half of the night. The room faces the street, which is very noisy, especially on a weekend night.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Darwin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room and hotel was generally nice. I usually book Hallmark when I visit Joburg. This time though, we went to the bar to have drinks and requested drinks and the bartender told us she wasn’t making any drinks because it’s cold and she didn’t want to touch the ice. It was a woman with locs, she wore glasses, and she was a bit bright skinned. She argued with me and told me it was beer and premade drinks only, but then I saw others with bottles, shots, and mixed drinks. She wouldn’t have said that to older white folks walking in there for sure, but since I’m a Black American I guess she didn’t want to serve me. She offered no free drink or anything the next day either, due to her rude service. The front desk staff were nice however. We also liked our room (it had a super nice view). Experience was generally cool, except for that 1 hiccup.
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

Kim

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I explicitly booked this hotel because it was in the Cape Town CBD and, most importantly, the listing showed it had a swimming pool. It did not. The listing changed to remove all references to a pool within minutes of my complaint. I cancelled my booking on the spot on the promised of a full refund. Two weeks later, after many emails, providing all the information they asked for and having countered every excuse they could come up with, I have not received my refund and they are now ghosting me, leaving me with no option but to go through my credit card provider to get my money back. They are lovely to your face but complete fraudsters once you're no longer present. Absolutely shocking. Avoid.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Fint hotel til prisen
Stayed 2 nights in Jan 2025
Verified

8/10 Good

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Établissement et services parfait, secteur non suggéré.
Stayed 2 nights in Apr 2024