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Holiday Inn by IHG

3.0 star property

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Photo gallery for Holiday Inn by IHG

Exterior
Meeting facility
Exterior
Interior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
101 W Springbrook Dr, Johnson City, TN, 37604
  • Place, Johnson City Mall
    ‪19 min walk‬
  • Place, East Tennessee State University
    ‪6 min drive‬
  • Place, Johnson City Medical Center
    ‪6 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(35 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

8.6 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Garden Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Garden Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

Standard Room, 1 Queen Bed, Mobility Accessible (Communications) | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Sleep Inn & Suites Johnson City
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 865 reviews
The price is CHF 78
includes taxes & fees
29 Mar - 30 Mar
Sleep Inn & Suites Johnson City

About this property

Holiday Inn by IHG

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a seasonal outdoor pool and a business centre.
Holiday Inn by IHG offers 205 accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn by IHG. During your stay, you'll be within walking distance of Johnson City Mall. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 2-minute drive from Johnson City Mall and a few minutes from Wallabies
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn by IHG offers its guests a seasonal outdoor pool, a hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 11000 square feet (1022 square metres) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn by IHG. Free self parking is available.

This 3-star Johnson City hotel is smoke free.

Holiday Inn by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Johnson City
Holiday Inn Johnson City

Holiday Inn by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 309 out of 710 reviews
Rating 8 - Good. 198 out of 710 reviews
Rating 6 - Okay. 98 out of 710 reviews
Rating 4 - Poor. 66 out of 710 reviews
Rating 2 - Terrible. 39 out of 710 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Immanuel

Travelled with family, Business traveller
Liked: Cleanliness
The staff was friendly overall, though a bit aggressive at first before becoming more accommodating. The space was nice and the room was comfortable, with clean white linens; however, there was an unusual odor in the room. I also noticed a small grass-type bug under the bathroom mirror, and the mold around the tub appeared to have been painted over with white paint. The stay was okay overall. The lobby was excellent, and I appreciated the complimentary warm beverages and water. Considering the cost, the experience was acceptable for the price.
Stayed 1 night in Dec 2025

10/10 Excellent

Dan

Stayed 2 nights in Dec 2025

10/10 Excellent

Caleb

Stayed 1 night in Dec 2025

8/10 Good

Dasan

Stayed 1 night in Dec 2025

8/10 Good

Erin

Stayed 1 night in Nov 2025

10/10 Excellent

Abbey

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Nov 2025

8/10 Good

Jon

Stayed 1 night in Nov 2025

10/10 Excellent

Misty

Stayed 2 nights in Nov 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

8/10 Good

Vytautas

Liked: Amenities
Room was large and very clean. Staff very friendly. Only free Breakfast would’ve made it even better. But okay.
Stayed 1 night in Nov 2025

6/10 Okay

Regina, Belfry

Staff was friendly when checking in. Was given first floor room with an adjoining door but was assured later that it was no longer an adjoining room. Could hear guests in other room at night talking through the door.
Stayed 1 night in Nov 2025

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness
We had no heat in our room the first night of our two-night stay.
Stayed 2 nights in Nov 2025

6/10 Okay

Traci

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel appears run down except for the lobby.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The entire experience was wonderful and if I return next year I plan to return!
Stayed 3 nights in Sep 2025

8/10 Good

Anthony

Stayed 1 night in Oct 2025

4/10 Poor

Rachel

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Extremely outdated. The door to our room was the worst. There was no peep hole and it didn’t feel like it was securely closed. Not the cleanest hotel I’ve been in but also not the worst. Just really run down and doesn’t appear they have even attempted to update.
Stayed 1 night in Oct 2025

2/10 Terrible

William

Travelled with family
Disliked: Staff & service, property conditions & facilities

Horrible customer service

The front office staff was anything but helpful. We were double charged for our room and told too bad- take it up with somebody in billing the morning. When we addressed it with the front desk in the morning, not only did they not fix their error, we ended up with a third charge for the hotel room. I’m giving them 48 hours to get it fixed, but we will never stay at this hotel again and they need to provide training for customer service staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Ricky

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and comfortabl
Stayed 2 nights in Oct 2025

8/10 Good

Leslie

Stayed 1 night in Oct 2025

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Could not turn off loud hvac fan. Hard bed that felt wore out. And fresh stain on the towel. Bottom ten worse hotel stays I’ve had.
Stayed 1 night in Oct 2025

10/10 Excellent

Colby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always great!

Love staying here when we go to the Bristol night race. Great place.
Stayed 4 nights in Sep 2025

4/10 Poor

William

Stayed 1 night in Oct 2025

6/10 Okay

William

Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025