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D'Carlton Resort

2.5 star property

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Photo gallery for D'Carlton Resort

Reception
Outdoor pool
Property grounds
Interior
Apartment, 3 Bedrooms

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning
  • Gym
  • Kitchen

Explore the area

View in a map
No.1 Jalan Kempas 15, Taman Megah Ria, Masai, Johor, 81750
  • Place, Regency Specialist Hospital
    ‪5 min drive‬
  • Place, Mid Valley Exhibition Centre
    ‪9 min drive‬
  • Place, AEON Tebrau City
    ‪11 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪32 min drive‬

Room options

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About this property

D'Carlton Resort

Apartment in Masai with outdoor pool and fitness centre
This apartment building features an outdoor pool, a fitness centre and free self-parking. Each apartment provides a dining area and a kitchenette, plus an electric kettle and an LED TV with digital channels. A ceiling fan, a hairdryer and a shower are among the other amenities that guests will find. Housekeeping is not available.
D'Carlton Resort offers 40 air-conditioned accommodations with a hairdryer and a ceiling fan. This accommodation has kitchenettes with separate dining areas.

Bathrooms include a shower. LED televisions come with digital channels.

Recreational amenities at the apartment include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at D'Carlton Resort, you'll be close to Regency Specialist Hospital. You'll find features such as free self-parking, plus an outdoor pool and a gym. This budget apartment building has 40 apartments over 34 floors. A kitchenette and an LED TV are available in each apartment.
  • Each apartment offers a kitchenette, a living room and a dining area
  • Free self-parking
  • Take a swim in the outdoor pool
  • On-site recreation includes a gym and basketball
  • 11 minutes by car from Johor Bahru City Square and 10 minutes from AEON Tebrau City
D'Carlton Resort offers its guests an outdoor pool and a fitness centre. Free self parking is available.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

The front desk is open daily from 8 AM - 7 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 8 AM - 7 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

D'Carlton Resort Masai
D'Carlton Masai
D'Carlton Resort Masai
D'Carlton Resort Apartment
D'Carlton Resort Apartment Masai

D'Carlton Resort Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

4.8/10

Cleanliness

4.6/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay in this hotel ever.

Extremely dirty, disgusting and lousy place to stay. No tissue, toilet rolls, shampoo or anything soap. Seems like a place for fugitive to stay. Have already reviewed on google, check out the photos and video there yourself.
Stayed 3 nights in Apr 2019

8/10 Good

Jeffry

Liked: Staff & service, room comfort
Overall its ok, only no proper aminities & zero toiletories.
Stayed 1 night in Dec 2018

6/10 Okay

Bee Yean

not agreed the hotel admin photocopy the client's IC without asking permission. Usually, hotel admin will just record the IC number without photocopy.
Stayed 1 night in Dec 2018

4/10 Poor

CHRIS

Worst & terrible Apartment

Booked Non smoking room, but get a smoking room with super disgusting smoke smell. Arranged at Room A31 , the worst thing is upper tenant make so many voice during midnight like moving furniture all that. Make us can't sleep well. Nothing in the house even fridge also don't have. Though was family room should have basic furniture. Super disappointed with this apartment. Never ever come back again
Stayed 2 nights in Aug 2018

2/10 Terrible

alexander

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible 3bedRoom Apt 24-01A

Worst Homestay Experience Ever.Very Dirty And Dusty.Worst still was inform to pay rm50 if wish to use fridge in apt.Then they forgot the wifi pw and later was given pw which was only accessable to 1rm.Hall didnt have tv and hall light blew halfway in the night.When we cameback aft dinner found 1 door locked with our belongs and later an indian guy came accusing us of using that room which we didnt even know we were not allowed to use it.N best part is this was the same guy who came n ask us to pay rm50 for using fridge and check wifi during apt checkin.Really shady place to stay!
Stayed 2 nights in Feb 2018

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Year End 2017 Worst Holiday

Hi, this will be a super long furastated feedback, the room which was given to me by D'Carlton A32-02A was a rundown room not as been posted in hotels.com, the list as follows: main door cannot open, living hall and one bedroom no aircon, shower unit poorly maintain, no toilet roll, living hall no tv, it was a nightmare. Upon check in, the person at the reception counter does not speak english, need a translator over the phone to do translation, i try to settle with hotel management to see whether can i cancel the remaining 3 nights, end up they propose me to pay additional RM$500 to stay at their showroom unit which i say this is not acceptable, which earlier i paid SGD 339.11 for a rundown room. I have called 2 times to hotels.com customer service...end up i am been push around with no resolution, your customer service did called to D'Carlton, resolution is they will send their technician to repair, which i say this is ridulous, i paid to enjoy my holiday, not at the mercy of hotel staff doing their repair work...all in all the money i paid out is the WORST holiday!!!!
Stayed 4 nights in Dec 2017

6/10 Okay

Santiago, Singapore

Disliked: Staff & service

okayish hotel

booked 3 rooms needed to pay extra charges for wifi.bought wifi for 2 rooms 1 room working while the other room does not have wifi. key could be used to open other rooms that i did not book.overall okayish experience
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Disliked: Staff & service

A place to sleep at night.

It’s a condo home stay. The TV is not working properly, but luckily there is WIFI available at a price. No house phone in the apartment, the toilet door is unable to lock. The water heater water pressure is not strong. No house keeping. Luckily it’s just a night stay to sleep.
Stayed 1 night in Dec 2017

8/10 Good

khor

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Vrit

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2017