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MainStay Suites Joliet I-55

2.5 star property

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Photo gallery for MainStay Suites Joliet I-55

Lobby
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Fitness facility
Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency) | Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3235 Norman Ave, Joliet, IL, 60431
  • Place, Westfield Louis Joliet Shopping Mall
    ‪11 min walk‬
  • Place, Harrah's Casino
    ‪12 min drive‬
  • Place, Route 66 Raceway
    ‪20 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪52 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

7.4 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency) | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free Wi-Fi

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About this property

MainStay Suites Joliet I-55

This smoke-free hotel features an indoor pool, a hot tub and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
MainStay Suites Joliet I-55 offers 60 air-conditioned accommodations with free newspapers and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Joliet I-55. During your stay, you'll be within walking distance of Westfield Louis Joliet Shopping Mall. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include laundry facilities, a lift and a fireplace at reception
  • 12 minutes on foot from Westfield Louis Joliet Shopping Mall and a 3-minute drive from Cinemark Louis Joliet Mall
  • Cats and dogs welcome for a fee
MainStay Suites Joliet I-55 offers its guests an indoor pool and a hot tub. WiFi is free in public spaces. MainStay Suites Joliet I-55 also features coffee/tea in common area, a fireplace in the lobby, and laundry facilities. Free self parking is available. A complete renovation of MainStay Suites Joliet I-55 was completed in February 2023.

This Joliet hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at MainStay Suites Joliet I-55.

Property is also known as

Comfort Inn North Hotel Joliet
Comfort Inn North Joliet

MainStay Suites Joliet I-55 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 261 out of 667 reviews
Rating 8 - Good. 198 out of 667 reviews
Rating 6 - Okay. 90 out of 667 reviews
Rating 4 - Poor. 54 out of 667 reviews
Rating 2 - Terrible. 64 out of 667 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

francisco

Stayed 2 nights in Feb 2026

10/10 Excellent

Leslie

Stayed 2 nights in Feb 2026

2/10 Terrible

Melinda

Disliked: Cleanliness, staff & service, amenities
After checking in we noticed the pool was closed. The side door to the hotel is broken. The stairs to get to our room were covered in filth! Cans of beer left on the window cill in the hallway. 10 men were hanging in the hallway outside of our room playing music and talking in the hallway outside our door all night. I was honestly scared, thought they came in through the broken door to get warm and hang out. And piles of dog poop all over the property, gross!
Stayed 1 night in Feb 2026

10/10 Excellent

Marisela

Stayed 4 nights in Feb 2026

4/10 Poor

Jason

Stayed 2 nights in Feb 2026

2/10 Terrible

Maddie

Stayed 1 night in Jan 2026

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good front desk
Stayed 1 night in Jan 2026

2/10 Terrible

Judy

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very dirty, food left in the corner on the carpet. The outside door does not lock. There is a huge amount of dog feces right outside the door as you exit and no waste bags for owners to use. The kitchen was not stocked with much at all. Will never stay there again. It was disgusting
Stayed 2 nights in Jan 2026

10/10 Excellent

Diane

Stayed 2 nights in Jan 2026

10/10 Excellent

jason

Liked: Cleanliness
Love it and convertible
Stayed 3 nights in Dec 2025

2/10 Terrible

Leonard

Stayed 7 nights in Dec 2025

2/10 Terrible

katarzyna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Julian

Stayed 1 night in Dec 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was wonderful! Jeni at the reception desk was very helpful and friendly! We really appreciated her! The room was a nice size and clean, but the paint on the walls and doors was falling off and the grout along the bathtub was black. Our door latch didn’t close unless we pulled up as hard as we could on the handle. Then it would latch and we could lock it. The location to where we needed to be was close and we liked that convenience.
Stayed 1 night in Dec 2025

4/10 Poor

Vasilii

Disliked: Cleanliness
Old hotel
Stayed 3 nights in Dec 2025

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very helpful and accommodating
Stayed 1 night in Oct 2025

2/10 Terrible

Sammy

Disliked: Cleanliness, amenities
Dirty
Stayed 4 nights in Nov 2025

6/10 Okay

Angie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Cesar

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything was good just that we didn't get the free breakfast which it specified that we would get.
Stayed 1 night in Nov 2025

10/10 Excellent

Miguel

Stayed 1 night in Oct 2025

10/10 Excellent

Yolando

Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the nice warm pool
Stayed 2 nights in Oct 2025

4/10 Poor

Glenn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hot tub was ice cold swimming pool was like 110° elevator was sensitive as the handwritten sign said the hallway smelled like rotten eggs caulking around the bathtubs were horrible showers were horrible
Stayed 2 nights in Oct 2025

10/10 Excellent

Rosearikea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely disgustingly filthy.

This was honestly the grossest hotel I’ve ever stayed in. The staff was mostly nice except one woman upon check-in. The rooms and common spaces were filthy. Our room smelled like mold and was covered in stains all over the carpet, drapes, pillow cases, and sheets. There were actual drops of blood on the comforter - not stains, but fresh blood. The toilet reeked of urine. Either the seal was broken or it is rarely cleaned. The closet floors were trashed with dirt and bits of food. It was truly disgusting. Please take the reviews for this hotel seriously and avoid it, it’s horrible.
Stayed 4 nights in Oct 2025