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Serrano Residencial Hotel

3.0 star property

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Photo gallery for Serrano Residencial Hotel

Exterior
Quadruple Room | Minibar, individually decorated, desk, blackout curtains
Dinner served
Reception
Dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Rua Santa Rita, 399, Juiz de Fora, MG, 36010 071
  • Place, Cine-Theatro Central
    ‪1 min walk‬
  • Place, Calcadao da Rua Halfeld
    ‪2 min walk‬
  • Place, Halfeld Park
    ‪3 min walk‬
  • Airport, Juiz de Fora (JDF-Francisco Alvares de Assis)
    ‪7 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, individually decorated, desk, blackout curtains

Double Room

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Minibar, individually decorated, desk, blackout curtains

Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Minibar, individually decorated, desk, blackout curtains

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room

Triple Room | Minibar, individually decorated, desk, blackout curtains

Triple Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, individually decorated, desk, blackout curtains

Quadruple Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, individually decorated, desk, blackout curtains

Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Serrano Residencial Hotel

Hotel in Juiz de Fora with free breakfast and 24-hour front desk
This hotel features a restaurant, a business centre and conference space. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Serrano Residencial Hotel offers 73 air-conditioned accommodations with minibars and blackout curtains. This individually decorated accommodation has separate dining areas and includes desks. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower. This Juiz de Fora hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Serrano Residencial Hotel, you're just a quick walk from Cine-Theatro Central. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a business centre, conference space and laundry facilities
  • Steps from Cine-Theatro Central and Calcadao da Rua Halfeld
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business centre on site. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Serrano Residencial Hotel. Free self parking is available.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Pao de Angu – This restaurant only serves dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant

Restaurants on site

  • Pao de Angu

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1995

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Individual decor

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Serrano Residencial Hotel Juiz de Fora
Serrano Residencial Hotel
Serrano Residencial Juiz de Fora
Serrano Residencial
Serrano Residencial Hotel Juiz De Fora, Brazil
Serrano Residencial
Serrano Residencial Hotel Hotel
Serrano Residencial Hotel Juiz de Fora
Serrano Residencial Hotel Hotel Juiz de Fora

Reviews

Serrano Residencial Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 245 out of 397 reviews
Rating 8 - Good. 123 out of 397 reviews
Rating 6 - Okay. 19 out of 397 reviews
Rating 4 - Poor. 7 out of 397 reviews
Rating 2 - Terrible. 3 out of 397 reviews

Reviews

10/10 Excellent

Anderson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parabéns para todo staff!

Tive uma estadia muito agradável no hotel com minha esposa e duas filhas. Desde o momento do check in com auxílio do Márcio que foi super atencioso e paciente com todas as explicações, com o serviço de quarto e limpeza, quanto no check out com o carinho do J. Geraldo acalmando minha filha. Totalmente recomendo o hotel! Parabéns para todo staff! O melhor do Brasil é o brasileiro!
Stayed 1 night in Dec 2024

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Very very good
Stayed 1 night in Dec 2023

10/10 Excellent

Yara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bom...nada a reclamar....o único problema é o comportamento de alguns hóspedes que vivem batendo as portas, bem no inicio da manha, quando entram ou saem de seus quartos. Essa gente nao desconfia que nos quartos ao lado, tem outras pessoas tentando descansar, mas é um problema de falta de educação do brasileiro e nesse caso, o hotel nao tem redponsabilidade.
Stayed 1 night in Jul 2025

10/10 Excellent

Thalissa

Liked: Cleanliness, staff & service, property conditions & facilities

Ótimo custo benefício

É um ótimo hotel, localizado no centro de Juiz de Fora. Gostamos muito da hospitalidade e do atendimento dos funcionários. O CHUVEIRO merece uma review a parte, porque ele é excelente. Ótima temperatura e pressão de água. A cama é confortável e as cobertas disponíveis também. O único ponto baixo que tenho a colocar é que fomos para passar um dia de Home office, e nos colocaram em um andar que nos deixava escutando um apito do mercado em frente, o que era muito chato. Mas de uma forma geral é um ótimo custo-benefício em Juiz de Fora.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vera

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um bom hotel.

A localização muito boa para o meu propósito, bem central, atendimento muito bom, funcionários atenciosos, café da manhã bem variado, quarto limpo, aconchegante. Quando voltar a Juiz de Fora com certeza irei me hospedar novamente neste hotel.
Stayed 1 night in Jul 2025

8/10 Good

VALMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Não é a primeira hospedagem no Hotel, atende às necessidades a que se oferece, voltarei com certeza. Único ponto negativo na última hospedagem foi o jantar, muito mal preparado e ruim.
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Muito satisfatório

Um hotel que reservamos para um casamento, com um ótimo estacionamento, que não usamos, muito limpo, café da manhã satisfatório, atendimento muito cordial e quarto amplo com uma antesala e bom armário e moveis. É uma construção de uns 40 anos, imagino, mas em boas condições. Boa estadia .
Stayed 2 nights in Jun 2025

10/10 Excellent

Jordana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marco Aurélio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom o café da manhã. Frutas frescas e suco feito na hora. O pão de queijo não é muito bom. Não tem queijo.
Stayed 1 night in Jun 2025

8/10 Good

David William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localização

A localização é ótima. Quarto amplo e tudo bem limpo. O único ponto que me deixou desapontado foram os cobertores, são muito antigos, já poderiam ter trocado por edredons mais novos. Sem contar que o quarto era pra casal e colocaram dois cobertores de solteiro. O café da manhã é bem servido, o salão tem capacidade pra 45 pessos e dá conta do recado. Tudo era reposto com bastante agilidade. No geral, é um bom hotel. Mas, se comparar o preço com outros da região, poderia ser um pouco melhor.
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima recepção, estaiconamento fácil e quarto extremamanente limpo e cheiroso. A cama poderia ser mais firme, gosto pessoal. Lençois limpos e cheirosos.
Stayed 1 night in Jun 2025

8/10 Good

Mauro

Stayed 1 night in Jun 2025

10/10 Excellent

HEWALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Flávio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Analucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sua localização e atendimento fazem toda diferença
Stayed 2 nights in Jun 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amo esse hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo benefício e ótima Qualidade

Gostei muito da experiência. Facilidade de chegar no hotel, amplo estacionamento coberto e privativo. Checkin e Checkout super rápido. Boas opções de jantar e com preços bem acessíveis sem taxa de serviço. Nota fiscal emitida na hora. Quarto amplo e bem confortável com piso de madeira encerado. Café da manhã muito bom!
Stayed 2 nights in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

RONALDO

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

JOAQUIM DINIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

VICTOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente! Recomendo
Stayed 2 nights in May 2025