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Four Points by Sheraton Juneau

3.0 star property

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Photo gallery for Four Points by Sheraton Juneau

Reception
Exterior
Premium bedding, pillow-top beds, desk, blackout curtains
Lobby
Junior Suite, Multiple Beds, Mountain View | Premium bedding, pillow-top beds, desk, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
51 Egan Dr, Juneau, AK, 99801
  • Alaska State Capitol
    ‪6 min walk‬
  • Mount Roberts Tramway
    ‪7 min walk‬
  • Alaska Governor's Mansion
    ‪9 min walk‬
  • Juneau, AK (JNU-Juneau Intl.)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, Multiple Beds, Mountain View

Junior Suite, Multiple Beds, Mountain View | Premium bedding, pillow-top beds, desk, blackout curtains

Junior Suite, Multiple Beds, Mountain View

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Sea View

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Mountain View

7.8 out of 10
Good
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Sea View

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Sea View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Mountain View

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Four Points by Sheraton Juneau

Central hotel connected to the convention centre in Juneau with free parking
This hotel features a 24-hour fitness centre, a 24-hour business centre and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. Change of towels is available on request
Four Points by Sheraton Juneau offers 106 accommodations, which are accessible via exterior corridors and feature iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Four Points by Sheraton Juneau, you're connected to the convention centre and just a quick walk from Juneau-Douglas City Museum. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Juneau-Douglas City Museum and 5 minutes on foot from Juneau Arts and Humanities Council
WiFi is free in public spaces. There's an onsite 24-hour business centre. A 24-hour fitness centre, ski storage, and concierge services are also featured at the business-friendly Four Points by Sheraton Juneau. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Juneau hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Ski storage

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • Conference centre

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Biodegradable coffee stirrers available
  • Built in 1974
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Juneau Hotel
Four Points Sheraton Juneau
Goldbelt Hotel Juneau
Goldbelt Juneau
Goldbelt Hotel Juneau Alaska
Juneau Goldbelt Hotel
Four Points by Sheraton Juneau Hotel
Four Points by Sheraton Juneau Juneau
Four Points by Sheraton Juneau Hotel Juneau

Four Points by Sheraton Juneau Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 143 out of 329 reviews
Rating 8 - Good. 100 out of 329 reviews
Rating 6 - Okay. 41 out of 329 reviews
Rating 4 - Poor. 24 out of 329 reviews
Rating 2 - Terrible. 21 out of 329 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to cruise port
Stayed 2 nights in May 2025

2/10 Terrible

Claire

Liked: Cleanliness
Disliked: Staff & service, room comfort
Unfortunately we had a terrible stay here and only stayed 2 of our 4 booked nights. They were undergoing incredibly noisy renovations which started at 7am and went of most of the day. They are also incredibly understaffed with the general manager working front desk at all hours. After the second day of drilling we came down at 7am (along with several other guests) to ask if the drilling could stop we were told it was a 3rd party contractor and there was nothing they could do. After being told we had been made aware of this at check in (which we hadn't) we were finally offered to move to another hotel. We were then charged for the remaining 2 nights at the new hotel and have been struggling to get money back from the Sheraton but have eventually been offered credit on Hotels.com.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aaron

Stayed 4 nights in Apr 2025

4/10 Poor

Robert

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Hammer drill hell

Unfortunately the hotel was under renovation-scheduled to be complete by May 1-it was still underway on May 9-10. Hammer drilling commenced at 7:20 AM and continued for 12 hours!! We were given some compensation after we spoke with the staff, but MOST unfortunate for us -as we hoped to rest after a long travel day.
Stayed 2 nights in May 2025

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL cancelled hours before arrival.

This hotel CANCELLED our reservation just a couple hours before we arrived in Juneau, via EMAIL. They didn't even have the decency to call us. We were already in Seattle airport about to board our flight to Junaeu when I happened to see the email about the cancellation. When I called the hotel to ask about the cancellation and if they were rebooking us elsewhere they replied "we're going to let you take care of that." They did not help us find another hotel - just left us stranded with nowhere to stay and scrambling for a room that night. When we arrived in Juneau we went to the hotel and it's clear they are under serious renovations. There are entire floors in disarray, furniture stacked against windows on several floors. Another guest in our group stayed there and said it was horrible with drilling on opposite walls of her room at all hours, dust everywhere and a mess. This hotel should close to finish renovations and reopen when they're ready to accept reservations again.
Stayed 1 night in May 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay here!! When I arrived they had sent me an email stating that they didn’t have any rooms available after I was already on my way in a plane. When I arrived at the hotel they told me they had no rooms available and sent me to the Baronof motel a Best Western establishment in Juneau. They said they were going through construction and had to cancel our reservation. They should have known this before I even booked.
Stayed 2 nights in May 2025

4/10 Poor

Carol, Bothell

Travelled with family
We didn't get to stay at this property. We were moved to another hotel, with a very tiny room. No view, window so dirty that we wouldn't have been able to see anyway. RV size bathtub.
Stayed 3 nights in May 2025

8/10 Good

Finnah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Richard

Stayed 2 nights in Apr 2025

2/10 Terrible

Reyhan

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There’s nothing unique about it. We were assigned to a room on second floor; but asked if we can have at upper floors ; the front desk told us all the upper level rooms are under renovation. Next day, from another staff we learned that rooms at 7th floor were available for guests. ! Eighty percent of the hotel is under construction The room right across ours was under construction; there was noise and dust. Had we known about this we would have reserved another Hotel. Expedia did not give this information. So we want to be compensated by some way. Also the room we stayed was spacious but all furniture carpet etc were old. We did not get the route money’s worth.

4/10 Poor

Mike

Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Debra

Liked: Cleanliness, room comfort
Nice stay, comfy bed and pillows. Advertised a Mountain View and my view was of old dilapidated buildings, trash all down the hillside. And windows in the buildings that stared right into my hotel window. I kept my curtains closed the whole time! False advertising. It also advertised a pub, which had closed. Wanted a restaurant onsite. Also false advertising. Staff was very nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dane

Stayed 1 night in Mar 2025

10/10 Excellent

alexander, Anchorage

Liked: Cleanliness, staff & service, property conditions & facilities
centrally located
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Jacob

Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great View!
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Juneau hotel. Upscale, clean and tidy, friendly helpful staff, and very close to shopping and local attractions. Will definitely stay again next time I’m in Juneau.
Stayed 3 nights in Jan 2025

6/10 Okay

Mark G

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Jan 2025

2/10 Terrible

Billy

Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of all worlds

A new, modern place to stay nestled between downtown Juno and the waterfront. The rooms are spacious, clean, and provide all of the amenities you'll need for your business or personal trip. Bright and clean bathrooms with excellent showers. Very friendly front desk staff. And a workout room with just enough equipment to make you sweat, whether you're a gym rat or occasional sweater. Great neighborhood with many of the best Juneau attractions within walking distance.
Modern, clean room
View from our window
Hotel exterior on Egan Street
Hotel parking lot
Stayed 3 nights in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Short walk to anywhere downtown. Friendly staff. Clean hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities
Great part of town and friendly people
Stayed 2 nights in Oct 2024

8/10 Good

Craig, Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities
Older hotel centrally located. Easy walking distance to restaurants and shopping, tram and other tourist activities. Very friendly staff. Hotel was clean and comfortable. Views were great facing the inlet.
Stayed 5 nights in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024