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Juneau Hotel

3.0 star property

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Photo gallery for Juneau Hotel

Lobby
Interior entrance
Suite, 1 Queen Bed | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Front of property
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
1200 W 9th St, Juneau, AK, 99801
  • Place, Alaska Governor's Mansion
    ‪8 min walk‬
  • Place, Juneau Arts and Humanities Council
    ‪9 min walk‬
  • Place, Alaska State Capitol
    ‪11 min walk‬
  • Airport, Juneau, AK (JNU-Juneau Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Suite, 1 Queen Bed

8.4 out of 10
Very good
(40 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Living area | Flat-screen TV

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Juneau Hotel

Hotel in Juneau with free airport shuttle and fitness centre
This smoke-free hotel features a fitness centre, a business centre and conference space. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Juneau Hotel offers 74 accommodations with washers/dryers and a safe. This accommodation is furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Juneau Hotel. During your stay, you're just a quick walk from Gastineau Channel. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Gastineau Channel and 9 minutes on foot from Juneau Arts and Humanities Council
  • Free airport and ferry terminal shuttle service
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 690 square feet (64 square metres) and includes conference space. A roundtrip airport shuttle during limited hours and A ferry terminal shuttle are free. A fitness centre, a vending machine, and a picnic area are also featured at the business-friendly Juneau Hotel. Self parking is free.

This 3-star Juneau hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:30 PM
  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washing machine/dryer
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 690 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Queen sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Juneau Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Juneau Hotel.

Property is also known as

Juneau Hotel Alaska
Juneau Hotel Hotel
Juneau Hotel Juneau
Juneau Hotel Hotel Juneau

Juneau Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 304 out of 554 reviews
Rating 8 - Good. 171 out of 554 reviews
Rating 6 - Okay. 47 out of 554 reviews
Rating 4 - Poor. 20 out of 554 reviews
Rating 2 - Terrible. 12 out of 554 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Suite, Easy Free Parking,
Stayed 4 nights in Aug 2025

6/10 Okay

Christine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not a great hotel

It was quite hot when I arrived and the ceiling fans were on but a small free standing fan in the bedroom didn’t work at all. Lots of broken slats on the blinds and quite a few of the outlets didn’t work at all. Seemed a bit underwhelming for the cost.
Stayed 1 night in Aug 2025

10/10 Excellent

Harshad

Stayed 5 nights in Aug 2025

6/10 Okay

Barbara

Stayed 2 nights in Aug 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right on a small board walk that is really nice to stroll down day and night. It's also close enough for any able-bodied person to walk into the cruise consumer area for tons of shopping and eating.

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms, great location. Liked having a kitchen and fridge and stove.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2025

10/10 Excellent

Donna

Stayed 1 night in Aug 2025

10/10 Excellent

kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right at the base of the mountain in town

It all started with exceptional service from Jeremy. Sent the airport shuttle to us in 5 minutes to bring us to the hotel, snappy check in and were set. The property is right on the edge of town, with a grocery store across the street. Can do the easy sidewalk to town, but the bay sidewalk along side the water much prettier. Once inside, room much much larger than ever expected and fully equipped with snow capped mountain views. Spotless.
View from window
Whale watching
View right outside prop
Right outside property
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great base for our Juneau vacation. We loved the kitchen and living room space - it was a comfortable place for hanging out when we weren’t sleeping. There is noise from cars outside, especially when the windows were open to help keep the room cool - but I would stay here again for sure! The staff was friendly and helpful, the rooms were clean and comfortable, and it was an easy 10 minute walk into downtown Juneau. We loved our stay here!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Mellissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Stayed 3 nights in Aug 2025

10/10 Excellent

Lynda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good pre-cruise stay

Great proximitry to cruise ship terminal. Very clean and well maintained older hotel. Like a small apt. with a kitchen and separate BR. Staff was friendly and helpful. Room was very clean but furniture was old and a bit uncomfortable, window blinds need to be replaced with ones that function. Noisy, busy traffic area. Bed was acceptable, small and stiff, I would not have wanted to sleep on it more than the one night pre-cruise.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Stayed 3 nights in Aug 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was large and plenty big for my family. I did like that. We had trouble checking in. We had to wait 30 minutes for the employee to show up at the front desk to check us in. That is our biggest complaint. It was the middle of the night and we were eager to get some rest.
Stayed 2 nights in Aug 2025

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repeat customer - reliable and good value

Always friendly staff. Rooms clean though a bit dated. Nice to have kitchen and washer/dryer. Easy to walk to Town and hiking.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Stayed 2 nights in Jul 2025