Most rentals look better in pictures than in reality, but not this one! Everything was tasteful and modern, and it was immaculately clean. The hot tub wasn't advertised at the time we booked (nor pictured), so that was a pleasant surprise once we got there. The kitchen was reasonably well-equipped with cooking utensils, pots, pans, etc. One member of our group has special health needs that require making smoothies, but we forgot to bring a blender. I asked management if it would be possible to acquire one, and a few hours later a brand new one was delivered to us. So the service and support were really above and beyond. The place was really kid-friendly, including a brand new pack-and-play, step stool, and high chair for our toddler, as well as lots of board games and puzzles for the older kids. The other thing that I want to mention is in regards to sleeping comfort: Many rentals don't have comfy enough beds (my husband and I prefer something squishy, not firm), and many don't have room-darkening blinds or curtains in the bedrooms. Thankfully, we found the beds comfy, and the dark wood blinds kept out most light for better sleeping.