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The Plaza Hotel Downtown, Trademark Collection by Wyndham

3.0 star property

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Photo gallery for The Plaza Hotel Downtown, Trademark Collection by Wyndham

Exterior
Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillow-top beds, in-room safe, desk
Breakfast, lunch and dinner served
Lobby
40-inch LCD TV with cable channels, TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
405 Victoria St, Kamloops, BC, V2C2A9
  • Place, Sandman Centre
    ‪3 min walk‬
  • Place, Riverside Park
    ‪5 min walk‬
  • Place, Royal Inland Hospital
    ‪7 min walk‬
  • Airport, Kamloops, BC (YKA)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

Family Suite, Multiple Beds, Non Smoking (Two Bedroom) | Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

7.6 out of 10
Good
(8 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (One-Bedroom)

7.8 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(103 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(37 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(27 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

The Plaza Hotel Downtown, Trademark Collection by Wyndham

Victorian hotel with free breakfast and bars/lounges
This smoke-free hotel features a restaurant, 2 bars/lounges and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a microwave in a common area, concierge services and laundry facilities.
The Plaza Hotel Downtown, Trademark Collection by Wyndham offers 67 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

This Kamloops hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at The Plaza Hotel Downtown, Trademark Collection by Wyndham gets good marks from our customers. During your stay, you're just a quick walk from Lansdowne Village Shopping Centre. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes mini golf
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Lansdowne Village Shopping Centre and Kamloops Art Gallery
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A vending machine, multilingual staff, and concierge services are also featured at the family-friendly The Plaza Hotel Downtown, Trademark Collection by Wyndham. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This Victorian Kamloops hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Tumbleweeds Lounge – This brewpub serves breakfast, lunch and dinner. Happy hour is offered.
Mulligans Virtual Golf – This sports bar serves brunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 8 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Mulligans Virtual Golf
  • Tumbleweeds Lounge

Things to do

  • Billiards/pool table
  • Evening entertainment
  • Indoor pool (guest access)
  • Mini golf
  • Piano

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 (weight limit: 30 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 8.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Plaza Hotel Kamloops
Plaza Kamloops
Plaza Hotel Trademark Collection Wyndham Kamloops
Plaza Hotel Trademark Collection Wyndham
Plaza Tramark Collection Wynd
The Plaza Hotel Trademark Collection by Wyndham
The Plaza Hotel Downtown Trademark Collection by Wyndham
The Plaza Hotel Downtown, Trademark Collection by Wyndham Hotel

Reviews

The Plaza Hotel Downtown, Trademark Collection by Wyndham Reviews

7.2

Good

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 421 out of 1441 reviews
Rating 8 - Good. 406 out of 1441 reviews
Rating 6 - Okay. 267 out of 1441 reviews
Rating 4 - Poor. 176 out of 1441 reviews
Rating 2 - Terrible. 171 out of 1441 reviews

Reviews

6/10 Okay

Lenka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Carmen

Stayed 5 nights in Aug 2025

2/10 Terrible

Nouman

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor attitude and a lack of attention to our complaints about noise and hygiene. I will NEVER recommend this property!
Stayed 2 nights in Aug 2025

2/10 Terrible

Andrey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Terrible service - there was nobody at the front desk when we arrived, waited 20 min until somebody showed up. Stay away from this place.
Stayed 1 night in Aug 2025

2/10 Terrible

Brook-Lynn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When arrived there was pee all over the wall by the toilet, we had to have the front desk send someone up to reclean our room. The room looked nothing like the photos in booking, the room was extremely dark (only lamps, no ceiling lights) and was not the suite we were told we were getting either (we requested the one with the balcony for the layout of the room, and did not get it). The bathroom has literally no counter at all, made it extremely hard to get ready. Your knees hit the bathroom when sitting on the toilet. Outside is an extreme level of homeless people and addicts. We were approached by 5 different addicts within the first few hours right outside the hotel, one of which had just had a pool cue smashed into his face and blood everywhere. I would never recommend this location or hotel to anyone. Completely understand it is a heritage building, but they have no unkept on it at all. The lobby was the other thing that felt comfortable and clean. Only good thing I would say is the bed was comfortable and seemed clean.
Stayed 1 night in Aug 2025

8/10 Good

Pauline

Travelled with partner
Liked: Amenities
The hotel is right down town and on arrival the were many street people and junkies hanging around. I was very concerned about the safety of my car which was parked in the hotel lot next to the hotel. I had no issues the next morning. All the linings in the hotel were great
Stayed 1 night in Aug 2025

4/10 Poor

Ryan

Stayed 1 night in May 2025

8/10 Good

KETTI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great service but rooms too hot

Hotel was great, old and traditional and well kept. A/C in rooms was poor, very hit at night so poor sleep. Service at desk was very good.
Stayed 1 night in Aug 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I booked and prepaid for this hotel onLine as we were driving into Kamloops one evening. I was intrigued by this room because it had a king bed and two singles and we were travelling with children so I thought this would be perfect when we got into the parking lot, there was a lot of Questionable things happening in the parking lot and the street in front. There is a liquor store and pizza joint right outside with many people just hanging around . If you know anything about Kamloops, you will understand. Our first instinct was to just forfeit the money that I had already paid for the hotel and go find a different hotel. But I thought I should go check it out so I went into the check-in desk and spoke with the lady who was kind and Helpful. I did ask her if my car was safe in their parking lot, which you have to pay for, and she said no do not leave any belongings in your vehicle as we have many thefts. I have three weeks of belongings in my vehicle and will not be bringing everything to my room. The hotel seemed all right and she wasn’t able to give me a refund so we decided to stay. The room was very dated but comfortable. This hotel could definitely use some updating. Fortunately, our car was not broken into and we were able to check out without incident.
Stayed 1 night in Aug 2025

10/10 Excellent

Georgianella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast
Stayed 1 night in Jul 2025

6/10 Okay

아란

Travelled with family
The staff was not kind. And the facilities were not clean. For thd construction, parking was difficult even though I paid the parking fee.
Stayed 1 night in Aug 2025

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean and the staff was very friendly. loved the small elevator!
Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed amazing breakfast included for a great price
Stayed 1 night in Aug 2025

10/10 Excellent

LEE

Stayed 1 night in Aug 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel's charm. We didn't like that we had to park a block and a half away from the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Matt

Stayed 4 nights in Aug 2025

4/10 Poor

Danielle

Stayed 1 night in Aug 2025

10/10 Excellent

Travis

Liked: Cleanliness, property conditions & facilities
Hotel has old school charm staff was wlecoming and friendly breakfast was decent with good options.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marco

Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Stayed 1 night in Aug 2025

2/10 Terrible

Sheri, Ocean Shores

All of the roads to the property were closed except for one, which was not shared during the time of reservation nor when the confirmation was completed the night before. Finally found a way to get to the hotel only to find homeless camping out next to the only parking lot available that was full. Policy stated no cancellations or refunds. Tried to call, no answer. Stayed elsewhere.
Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Was a cute old hotel. Walls let sound through and the
Stayed 1 night in Jul 2025

8/10 Good

Aby

Liked: Cleanliness, staff & service
An old hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, lot of shopping options around.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came late got the last room, beds were comfortable. next morning, hot breakfast received. lot of parking and shopping options nearby.
Stayed 1 night in Aug 2025