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Casa Miltu Hotel

3.5 star property

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Photo gallery for Casa Miltu Hotel

Lobby
Exterior
Premium bedding, down duvets, pillow-top beds, individually decorated
Breakfast, lunch and dinner served
Meeting facility

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Plot 137/139 Ntinda-Nakawa Road, P.O. Box 35756, Kampala
  • Place, Ndere Cultural Centre
    ‪3 min drive‬
  • Place, The Acacia Mall
    ‪5 min drive‬
  • Place, Uganda Golf Course
    ‪7 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room | Premium bedding, down duvets, pillow-top beds, individually decorated

Deluxe Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, pillow-top beds, individually decorated

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | Premium bedding, down duvets, pillow-top beds, individually decorated

Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Standard Suite

  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down duvets, pillow-top beds, individually decorated

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

Executive Suite

  • Sleeps 3
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

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About this property

Casa Miltu Hotel

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Casa Miltu Hotel offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature free toiletries. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a separate bath and shower with a hydromassage showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and fridges can be requested.

With your stay at Casa Miltu Hotel, you'll be connected to a shopping centre and within walking distance of Ndere Cultural Centre. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, meeting rooms and convenience store
  • Just a 2-minute drive from Ndere Cultural Centre and a few minutes from Metroplex Shopping Mall
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

The business-friendly Casa Miltu Hotel also features a terrace, coffee/tea in common area, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Kampala hotel is smoke free.

The hotel hosts a free manager's reception daily.
On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

More

  • 1 building
  • 4 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator on request

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 10 AM; check-in end time: anytime

Express check-in available

Check-out

Check-out before 10 AM

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Miltu Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: UGX 107480 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Casa Miltu Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Miltu

Casa Miltu Hotel

Casa Miltu Hotel Kampala

Casa Miltu Kampala

Miltu

Casa Miltu Hotel Hotel

Casa Miltu Hotel Kampala

Casa Miltu Hotel Hotel Kampala

Casa Miltu Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 5 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

7.8/10

Cleanliness

6.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice to stay. Been doing it for over a decade. Like home
Stayed 6 nights in Apr 2023
Verified

8/10 Good

patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very clean and safe place to stay. Security guard was very welcoming and helped me to find the nearest car wash place. Very poor customer service from the night shift staff member who worked on April 28th to May 1st. I arrived at around 2am on April 29th, she hard headset in both ears possibly dosing off. She could hear me walking in to the front desk until i called "hello hello" multiple times. When i talked to he about my reservation that she happened not to have on the list left to her by her supervisor, she seemed to be so bothered by the questions i asked. She gave me a paper to write my information and then a room key followed by directions on how to locate the room. I couldn't understand how she directed me and i asked her to repeat her self which she did,but with alot of frustration. I thought that she was having a bad night or long night. Following moring, i asked her about my reservation that wasn't clarified, she again had the same attitude. 3rd day i received the same attitude. I came to a conclusion that maybe she wasn't trained about customer care. On Tuesday May 2nd, i got a chance to have a different lady at the front desk. Instead she was the opposite of the other one. She saw me and welcomed me with a smile and said hi as well. Too bad i forgot to get the name of the employee who received me at this hotel. And i used to leave in the morning and come back at night, so i didn't get a chance to see any other employees until my last day on Tuesday morning.
Stayed 4 nights in Apr 2023
Verified

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience, friendly, value for money.

Comfortable bed, staff exceedingly friendly and helpful. Internet is in lobby/bar only, but is decent and there are many comfortable chairs spread throughout. I'm a repeat customer, and will be again.
Verified

6/10 Okay

Rossi

Liked: Cleanliness

The Hotel is confortable and clean, but the road

The road to go anywhere from the hotel is terribl;e by all standards
Verified

4/10 Poor

Rhegma

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

レストランでチップを8000シリングも騙し取られるところでした

部屋は悪くないのですが、レストランがいけません。外国人だと思ってたかろうとしたのか、12000シリングの食事で8000シリングもちっぷをとろうとしました。もちろんすぐ抗議して取り返しましたが、お釣りから勝手に差し引いて、知らぬ顔をしたウェイターがいたのは許せません。他にもクリーニングでドライヤーがないらしく、朝出して同日中に返すことになっているクリーニングが戻らず、翌日に湿ったまま戻った来ました。天日干ししかできないファシリティのようです。
Verified

2/10 Terrible

Thalha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

Had to climb 4 flights of stairs to get to my room, there was no lift, no wifi in the rooms only in the lounge area, the water pressure was VERY low and the rooms are very cramped, and the room was meant to have a patio/balcony and there was nothing expect a window. Will defintly not book this hotel EVER again. Service needs to be jacked up extensively!
Verified

6/10 Okay

Matts

Liked: Cleanliness
Disliked: Staff & service

Business Travel

Nice and Clean but bad service seem that hotel is more interested in making more Money than looking after its customers
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Miltu

Comfortable hotel but no wireless in the rooms only in the lobby.
Verified

10/10 Excellent

gerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sehr zu empfehlen für paare

Von meiner anreise beginnent war ich sehr positiv vom gesamten personal beindruckt, alle sind sehr hölflich und freundlich gewesen und haben meine freundin und mich sehr zufriedengestellt.das frühstück war sehr abwechslungsreich, alles sehr frisch und alles sehr sauber, ich empfehle dieses hotel sehr gern weiter weil es so perfekt ist.auch eine zubuchung vor ort für meine freundin war kein problem und verlief reibungslos, daanke an das gesamte personal und bei meinem nächsten besuch sehr, sehr gern wieder!!!
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

hotel Miltu

The hotel is comfortable and one of the cheapest in Kampala - however there are still quite a few issues they have to solve before they are internationally acceptable. First of all there was no hot water in my room - the water heater was not functioning. The windows were not very well isolated so the car noise from the street was quite evident and noisy all through the night. Finally the wireless internet access was only available in the lobby so working from the rooms was impossible.
Verified

4/10 Poor

Kaye

Disliked: Staff & service
Verified

6/10 Okay

roki

Liked: Cleanliness
Disliked: Staff & service
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort