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Heritance Kandalama

5.0 star property

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Photo gallery for Heritance Kandalama

Outdoor pool, pool loungers
Property amenity
Rainfall showerhead, free toiletries, hair dryer, bathrobes
Balcony view
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Kandalama Lake front, Kandalama, 21100
  • Place, Popham's Arboretum
    ‪15 min drive‬
  • Place, Dambulla Cave Temple
    ‪20 min drive‬
  • Place, Rangiri Dambulla International Stadium
    ‪24 min drive‬

Room options

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Royal Suite

Premium bedding, minibar, in-room safe, desk

Royal Suite

  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite

Premium bedding, minibar, in-room safe, desk

Luxury Suite

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

View from room

Superior Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Panoramic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Luxury Twin Room (Panoramic)

Premium bedding, minibar, in-room safe, desk

Luxury Twin Room (Panoramic)

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Luxury Twin Room

Premium bedding, minibar, in-room safe, desk

Luxury Twin Room

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed (Panoramic)

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed (Panoramic)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Twin Room

Premium bedding, minibar, in-room safe, desk

Panoramic Twin Room

  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Luxury Twin Room

Premium bedding, minibar, in-room safe, desk

Luxury Twin Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Heritance Kandalama

This hotel features 4 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Heritance Kandalama offers 152 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Coco Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Heritance Kandalama. During your stay, you'll be close to Popham's Arboretum. Features include free WiFi in public areas and free valet parking, plus 4 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with aromatherapy, massages or body treatments at Coco Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 4.1 miles (6.6 km) from Popham's Arboretum and 6 miles (9.6 km) from Dambulla Cave Temple
  • Airport pick-up shuttle service available for a fee
Some rates at Heritance Kandalama are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Heritance Kandalama offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A fitness centre, a sauna, and spa services are also featured at the luxury Heritance Kandalama. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Kandalama hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Kanchana Restaurant – This restaurant serves breakfast, lunch and dinner.
Kaludiya Restaurant – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar.
Cafe Kachchan – Overlooking the pool, this café only serves light fare.
Kachchan Bar – On-site bar.
Kachchan Lounge – On-site lobby lounge.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Heritance Kandalama are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Kachchan
  • Kachchan Bar
  • Kachchan Lounge
  • Kaludiya Restaurant
  • Kanchana Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Table tennis

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritance Kandalama

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 150
  • New Year's Eve (31 December) Gala Dinner per adult: USD 150

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Airport shuttle fee: USD 220 per vehicle
  • Rollaway bed fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Heritance Kandalama offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritance Kandalama
Heritance Kandalama Dambulla
Heritance Kandalama Hotel
Heritance Kandalama Hotel Dambulla
Kandalama
Kandalama Heritance
Hotel Heritance Kandalama
Kandalama Hotel Dambulla
Kandalama Hotel Sri Lanka
Heritance Kandalama Hotel
Heritance Kandalama Kandalama
Heritance Kandalama Hotel Kandalama

Heritance Kandalama Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 449 out of 684 reviews
Rating 8 - Good. 142 out of 684 reviews
Rating 6 - Okay. 50 out of 684 reviews
Rating 4 - Poor. 29 out of 684 reviews
Rating 2 - Terrible. 14 out of 684 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Seiji

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hospitality, cleanliness, foods and environment.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel! the architecture and design make this a must see hotel and the staff couldn’t be friendlier. We really loved our stay here.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing architecture and views. The grounds are lovely and the food is simply superb.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shannon

Liked: Property conditions & facilities
Loved our stay
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Janani

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms set in the most gorgeous landscape. So much thought behind each architectural choice with exceptional service and delicious food!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff , food & hotel.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous location and different hotel
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Rajika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, ambience and service. Excellent dining options. Unmatched architectural setting.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Antony

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in great surrounding. Fab infinity pool for Insta worthy pics. The food at the hotel was outstanding and by far the best buffets we had during our trip to Sri Lanka and definitely the best hoppers. The hotel is built into a rock. Some areas felt a little dated in decor and check in was a bit slow but this could be due to the large numbers of people staying at the hotel. The pool boys at the infinity pool were fabulous in helping us take photographs that captured the beauty of the area. The room was lovely and we had a fantastic view of Sigiriya and a jacuzzi with an outside view. Great base for exploring Sigiriya and the Eco elephant safari.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

THUSITHA PRABATH BANDARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable place. Hope to stay again!
Stayed 1 night in May 2025
Verified

8/10 Good

Junichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience to enjoy the nature/animals at the hotel. One note is that the location is a bit too far from the airport/ city area.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

RYOSUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally a luxury experience.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very passionate team, extraordinary friendly atmosphere, excellent restaurants, in the centre of Sri Lankas nature with the opportunity to visit many UNESCO world heritage sites. We have been there for 8 nights to enjoy all those experiences. Many thanks to the team, Dr. Andreas Neuss
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

Anantha Vybhav

Liked: Amenities
Good property
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel, rich history and a great location. Wish the rooms had been updated with furniture that wasn’t so run down.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed in. The Geoffrey Bawa design is stunning. Incredible views. Great location. Feels like you’re in the jungle. Staff were brilliant. The buffet food was delicious.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views. Fantastic experience. Friendly, professional staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

fiham

Liked: Staff & service, amenities, property conditions & facilities
Love the place and location
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Shuji

Liked: Cleanliness, staff & service, property conditions & facilities
that was nice stay. the architecture is so stunning and staff is friendly.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Frank Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The serenity of this property is worth a few nights stay.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location. Brilliant service! Wonderful architecture!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Shihana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to have a relaxing quite time
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow factor and great service. Had the best swim of the year. Expansive hotel and facilities. The full board option was the right choice for us. Food quality and selection remarkable.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel right in the middle of nature, breathtaking views and friendly staff
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing design of hotel that blends in to the beautiful forest and lake landscape. A truly amazing piece of architecture. The staff, food and facilities are top notch.
Stayed 3 nights in Mar 2025