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Comfort Suites Independence - Kansas City

2.5 star property

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Photo gallery for Comfort Suites Independence - Kansas City

Blackout curtains, iron/ironing board, free WiFi, bed sheets
Lobby
Fitness facility
Free daily continental breakfast
Laundry room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly

Explore the area

View in a map
19751 E Valley View Pkwy, Independence, MO, 64057
  • Place, Cable Dahmer Arena
    ‪11 min walk‬
  • Place, Centerpoint Community Ice
    ‪13 min walk‬
  • Place, Centerpoint Medical Center
    ‪19 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking

8.6 out of 10
Excellent
(43 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Single Sofa Bed

View all photos for Suite, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Bathroom sink

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Accessible, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

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About this property

Comfort Suites Independence - Kansas City

Suburban hotel with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Comfort Suites Independence - Kansas City offers 88 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with single sofa beds. 38-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Independence - Kansas City. During your stay, you'll be within walking distance of Cable Dahmer Arena. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Cable Dahmer Arena and 6 minutes from Midwest Genealogy Center
  • Dogs welcome for a fee (restrictions apply)
Comfort Suites Independence - Kansas City offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Comfort Suites Independence - Kansas City also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Independence hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Renovated entire property - September 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Comfort Suites Independence - Kansas City.

Property is also known as

Comfort Suites Hotel Independence
Comfort Suites Independence
Comfort Suites Independence Kansas City Hotel
Comfort Suites Independence Kansas City
Comfort Suites Independence - Kansas City Hotel
Comfort Suites Independence - Kansas City Independence
Comfort Suites Independence - Kansas City Hotel Independence

Comfort Suites Independence - Kansas City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

craig h

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jimmy

Stayed 1 night in Sep 2025

8/10 Good

Delton, Salina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a little dated, some carpet was frayed. The shower had some mildew around the soap dish. All in all a nice hotel
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Shower was stuck on massage setting and had little to no hot water. Not the hotels fault, but there was a lot of noise too starting at 7am.
Stayed 1 night in Aug 2025

8/10 Good

monte

Stayed 1 night in Aug 2025

6/10 Okay

Mark

Travelled with family
Disliked: Property conditions & facilities
The bathroom smelled like mildew. I asked for another room and that room was just as bad. There was no maid service available so I cleaned it myself with the properties cleaning supplies. The front desk said they would try to discount my room. I never got any credit for my troubles.
Stayed 2 nights in Aug 2025

4/10 Poor

Diane

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hot tub was broken, vent above toilet leaked water on top of us, no shower water pressure, dirty couch, uncomfortable beds, carpet was fraying causing trip hazard for me, I am elderly. Decaf only in one of our rooms. Overall awful experience.
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Stayed 1 night in Aug 2025

6/10 Okay

Wayne P

Travelled with partner
Disliked: Property conditions & facilities
Bathroom and microwave counter had poor, sloppy repairs and upkeep. Also, first morning 9 AM shower, no hot water. 2nd morning 8 AM it was ok.
Did not feel secure
What is that at base of vanity leg?
Stayed 2 nights in Aug 2025

8/10 Good

Holly

Stayed 2 nights in Aug 2025

4/10 Poor

Tammy, Bellevue

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The young man at check-in was extremely pleasant as was the older gentleman cleaning up the breakfast area as we checked out! This Is the only positives I have to say about the property itself. We had called ahead of time to make sure the pool was up and running because we were going to have our grandkids with us right before school started. The pool was so cold that we could not get in it. The hot tub was emptied, but not covered or blocked off in any way. We also had mentioned that my husband has COPD and is very allergic to dogs and we could not have a room near any animals. It was after we arrived that they mentioned that all of their rooms are.” animal, friendly.” but they clean in between stays. This was severely lacking. I have pictures. There was white fur all over the stained couch and popcorn,wrappers There was a stain on the bedding and the phone is still sitting in both rooms, but did not work. The first room did have an animal smell to it. The young man behind the front desk was able to move us across the hall a dog had not stayed for a length of time… The room is better but again another piece of popcorn! Have a one and a half year-old grandchild if he found that he could have choked. There were still a few hairs (tub too) but it smelled much cleaner. For the price I knew it would need to be updated. I just need clean and no animals… They definitely withheld the truth with the hot tub being down and animals being allowed in all room rooms.
Couch
Couch
As expected. Just an example.
Stayed 2 nights in Aug 2025

10/10 Excellent

DEBORAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Desiree

Stayed 1 night in Jul 2025

10/10 Excellent

Renee

Stayed 2 nights in Jun 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was very weak.
Stayed 1 night in Aug 2025

10/10 Excellent

trever

Stayed 1 night in Jul 2025

10/10 Excellent

Basant

Stayed 1 night in Jul 2025

8/10 Good

Lindsay

Travelled with family
Stayed 1 night in Jul 2025

2/10 Terrible

samantha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms were very dirty, smelt bad, there was hair in our bed,blood on our blankets, and a bug in the bathroom
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not recommend.

This hotel did not match the rating it has on hotels.com. It’s long overdue for a renovation. Mold all over the ceiling in bathroom. Dirty and old. Cracks in tile. Blanket was not clean (blood spots). Food left in fridge. Sub-par breakfast. Black specks in hot water dispenser for tea. Hot water dispenser for oatmeal etc was cold. Staff was friendly however, this hotel needs a serious overhaul.
Stayed 3 nights in Jul 2025

8/10 Good

Devin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Clean room with a few Inconveniences

We were very surprised how nice and clean the rooms were considering the great price. Unfortunately we only book hotwls with hottubs for a bit of relaxing and it was not working at the time. No warning when booking. I had called prior to confirn they had a hottub i should of asked if it was working. Also the cleaning staff came into our room prior to checkout.
Stayed 1 night in Jul 2025