6/10 Okay
Selina
Travelled with partner
8 Sept 2025
My husband and I stayed there the night after we got married before we headed out on our honeymoon. We were excited to stay there on our wedding night as we had taken a staycation there early on in our relationship. During our staycation we mentioned that it was our anniversary and they wrote us a nice note and gave us some drink coupons for the savoy. I mentioned when booking that we would be staying there for our wedding night and there was no acknowledgment whatsoever. The hotel used to be 21c museum hotel which had galleries of art and was very alive. We were disappointed with many things. At check in and check out no one was at the desk. We waited there for a while until I said excuse me is anyone there? A staff member came out from behind a wall and hastily gave us a key. When we returned our keys it was much of the same. The hotel is no longer warm and welcoming. I don’t know if it’s just the recent transition or what, but we had an excellent experience before and not so much this time. Not sure that we will want to book again.
Selina
Stayed 2 nights in Aug 2025



























