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InterContinental Kansas City at The Plaza by IHG

4.0 star property

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Photo gallery for InterContinental Kansas City at The Plaza by IHG

Exterior
Terrace/patio
Exterior
Exterior
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet-friendly

Explore the area

View in a map
401 Ward Pkwy, Kansas City, MO, 64112
  • Place, University of Missouri-Kansas City
    ‪10 min walk‬
  • Place, Kemper Museum of Contemporary Art
    ‪14 min walk‬
  • Place, Nelson-Atkins Museum of Art
    ‪16 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior King Suite with Balcony

Premium bedding, down duvets, in-room safe, desk

Junior King Suite with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Two Double Beds and Plaza View - Lounge Access

Premium bedding, down duvets, in-room safe, desk

Standard Double Room with Two Double Beds and Plaza View - Lounge Access

7.0 out of 10
Good
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Balcony and Plaza View

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

King Suite with Balcony and Plaza View

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, in-room safe, desk

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic King Room with Balcony

Premium bedding, down duvets, in-room safe, desk

Classic King Room with Balcony

8.2 out of 10
Very good
(56 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Room with Plaza View and Balcony

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Classic King Room with Plaza View and Balcony

8.8 out of 10
Excellent
(46 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room with Sofa Bed and Balcony - Plaza View

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Premium King Room with Sofa Bed and Balcony - Plaza View

8.6 out of 10
Excellent
(18 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Concierge King Room with Balcony

Premium bedding, down duvets, in-room safe, desk

Classic Concierge King Room with Balcony

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Premium bedding, down duvets, in-room safe, desk

Classic Room

8.2 out of 10
Very good
(12 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Room amenity

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Balcony (Plaza View)

  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom, Balcony (Plaza View)

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

Room amenity

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium King Room with Balcony and Plaza View

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Premium King Room with Balcony and Plaza View

9.4 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Premium Room, Multiple Beds, Balcony (Plaza View)

7.0 out of 10
Good
(14 reviews)
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Concierge King Room with Plaza View

View from room

Classic Concierge King Room with Plaza View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

Premium bedding, down duvets, in-room safe, desk

Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

8.2 out of 10
Very good
(33 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Double Room with Two Double Beds, Balcony and Plaza View

Premium bedding, down duvets, in-room safe, desk

Classic Double Room with Two Double Beds, Balcony and Plaza View

8.8 out of 10
Excellent
(33 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for One-Bedroom Suite with Balcony

Premium bedding, down duvets, in-room safe, desk

One-Bedroom Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Kansas City Country Club Plaza
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,124 reviews
The price is CHF 120
includes taxes & fees
22 Dec - 23 Dec
Hilton Kansas City Country Club Plaza

About this property

InterContinental Kansas City at The Plaza by IHG

Hotel with a sauna, 5-minute walk to Fountain of Neptune
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
InterContinental Kansas City at The Plaza by IHG offers 371 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature down duvets and premium bedding. Premium cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the shopping around InterContinental Kansas City at The Plaza by IHG. During your stay, you're just a quick walk from Fountain of Neptune. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served weekends for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of Fountain of Neptune and JC Nichols Memorial Fountain
  • Pets welcome for a fee (restrictions apply)
InterContinental Kansas City at The Plaza by IHG offers its guests a seasonal outdoor pool, a kids' pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 18 meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square metres) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly InterContinental Kansas City at The Plaza by IHG. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 6:30 AM and 11:30 AM.
American Slang – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Oak Room – Overlooking the garden, this lobby lounge serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per night
  • Weight limit: 25 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 11.85 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self-parking fee: USD 26 per night
  • Valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

InterContinental Kansas City at The Plaza by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 551 out of 1055 reviews
Rating 8 - Good. 222 out of 1055 reviews
Rating 6 - Okay. 135 out of 1055 reviews
Rating 4 - Poor. 87 out of 1055 reviews
Rating 2 - Terrible. 60 out of 1055 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

alisa

Travelled with family
Liked: Staff & service, room comfort

Nice property!

Walking distance to the plaza shops, great in house restaurant and coffee shop, room service was awesome.
Stayed 1 night in Aug 2025

10/10 Excellent

Davud

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At the Country Club Plaza. Kansas City MO
Stayed 5 nights in Aug 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Julie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Door knob

The bathroom door handle came off, it needed to be tighten with an Allen wrench.
Stayed 3 nights in Sep 2025

2/10 Terrible

Damara

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel lacks even the most basic cleanliness; it survives only by its name, while the hosts fail to provide any proper or lawful accommodation.
Stayed 3 nights in Aug 2025

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. There are some things that I didn't like, like the paper on the walls in our room is a bit worn and needs to be fixed, and also the bathroom faucet isn't as clean as it should be, and the bathroom walls aren't completely clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Jesus

Good
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room was nice and clean enough. Reception staff was friendly and courteous. We had booked a room for 6 and when called around 9 or 9:30 to have extra bedding delivered for the pullout sofa, it took another phone call, a trip to reception and an overall wait of around 90 minutes to finally receive them. We also did not have enough towels but these were delivered promptly. As mentioned, room was clean - however, the trash cans in the hotel parking garage were overflowing on all levels. No one emptied them for the 3 days we were staying at the hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service
The InterContinental is a nice property if you are looking to do some shopping/eating at the Plaza. I have to say it is just a tired older property that could really use some updates but the location makes up for it. Breakfast was really good and the staff there was excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeannie, Girard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel in walking distance to the Plaza. The plumbing needs some work; the sink and shower would backup quickly and the sink would randomly gurgle
Stayed 2 nights in Aug 2025

10/10 Excellent

Lee

Stayed 4 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Dated property but generally well kept. Pool and gym nice and coffee shop excellent. Restaurant ok-but Sunday buffet was disappointing. Staff was great-especially the valet service and attendants.
Stayed 2 nights in Aug 2025

8/10 Good

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t have recycling bins. There were no facial tissues in the washroom. The location was great.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back. Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place needs some updating.

Love the location by the Plaza. Have stayed here many times. The room was clean but requested towels that never arrived and our sink was VERY slow to drain. Minor things. Place is older and does need some updating. The valet and bell staff here are outstanding! Will stay again.
Stayed 2 nights in Aug 2025

6/10 Okay

Stephanie

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property was in great shape
Stayed 1 night in Aug 2025

10/10 Excellent

Karie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in. Very helpful through out our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025