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The Elms Hotel & Spa, a Destination by Hyatt Hotel

4.0 star property

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Photo gallery for The Elms Hotel & Spa, a Destination by Hyatt Hotel

Exterior
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Indoor pool, outdoor pool, pool loungers
Lobby
Breakfast, lunch and dinner served

Popular amenities

  • Pet-friendly
  • Parking included

Explore the area

Map
401 Regent St, Excelsior Springs, MO, 64024
  • Hall of Waters and Cultural Museum
    ‪11 min walk‬
  • Excelsior Golf Course
    ‪4 min drive‬
  • Fence Stile Vineyards and Winery
    ‪9 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪43 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Signature Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed (Royal)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Presidential Suite, 1 King Bed with Sofa bed (Royal)

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Royal)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Royal)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Royal)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds (Royal)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Royal Suite, 1 King Bed with Sofa bed (Parlor)

9.6 out of 10
Exceptional
(5 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed (Parlor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Queen Bed (Parlor)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Parlor)

10.0 out of 10
Exceptional
(11 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Royal)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Royal)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

8.2 out of 10
Very good
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Parlor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds (Parlor)

8.0 out of 10
Very good
(5 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.6 out of 5, Wonderful, (1009)
The price is CHF 96
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About this property

The Elms Hotel & Spa, a Destination by Hyatt Hotel

Hotel with 2 hot tubs, near Hall of Waters and Cultural Museum
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a restaurant, 2 bars/lounges and a 24-hour fitness centre are on-site.
The Elms Hotel & Spa, a Destination by Hyatt Hotel offers 153 accommodations with iPod docking stations and a safe. Beds feature down duvets. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Excelsior Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 17 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Elms Hotel & Spa, a Destination by Hyatt Hotel. During your stay, you'll be within walking distance of Hall of Waters and Cultural Museum. You'll find features such as free WiFi in public areas and free valet parking, plus 2 bars.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Indulge with massages, facials or body wraps at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 11 minutes by foot from Hall of Waters and Cultural Museum and a 4-minute drive from Excelsior Golf Course
  • Pets welcome for a fee
The Elms Hotel & Spa, a Destination by Hyatt Hotel offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 11000 square feet (1022 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and a terrace are also featured at the business-friendly The Elms Hotel & Spa, a Destination by Hyatt Hotel. Free self parking and valet parking are available.

This 4-star Excelsior Springs hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11:00 AM.
Three Owls – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Tavern – Overlooking the pool, this brewpub only serves light fare. Open selected days.
Cafe Soterian – This café only serves breakfast. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Soterian
  • The Tavern
  • Three Owls

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Weight limit: 75 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.41 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Elms Excelsior Springs
Elms Hotel
Elms Hotel Excelsior Springs
Hotel Elms
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel Spa a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel

The Elms Hotel & Spa, a Destination by Hyatt Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1007 reviews
Rating 8 - Good. 250 out of 1007 reviews
Rating 6 - Okay. 112 out of 1007 reviews
Rating 4 - Poor. 52 out of 1007 reviews
Rating 2 - Terrible. 31 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deb

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and accommodating. The grounds were beautiful with all the tulips and other flowers. The Spa was relaxing and my massage was the best!
Stayed 2 nights in Apr 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Hotel

We were returning north to MN. And stumbled upon this Lovely historic hotel. Staff wonderful, and I have never seen a more spotless room. Restaurant on sight. Nice sitting areas in lobby. Outside grounds were beautiful.
Stayed 1 night in Apr 2025

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THE SPA AND THE GROTTO and all of the area around!
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but luxurious hotel with eccentric features and a ton to do. The indoor pool, grotto, plunge pools and other activities are a ton of fun.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, spa service was wonderful. So glad we did the Paranormal tour!
Stayed 2 nights in Apr 2025

10/10 Excellent

sally

Travelled with family
Liked: Amenities
Outdoor pool and spa are great. Flowers are beautiful
Stayed 1 night in Apr 2025

6/10 Okay

Amber

Stayed 3 nights in Apr 2025

6/10 Okay

Semra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a nice little getaway. I imagined it would be more relaxing but it was okay. I wish the massage therapists we had were more experienced.
Stayed 2 nights in Mar 2025

10/10 Excellent

julie

Stayed 1 night in Apr 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Marian

Liked: Cleanliness, property conditions & facilities
I enjoyed the lap pool, we enjoyed the dining but we did not have the best room even though the house hotel wasn’t crowded.
Stayed 2 nights in Mar 2025

10/10 Excellent

kathryn j

Liked: Amenities, property conditions & facilities
Lovely
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was an elegant and classy place to stay and the service was very good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. Very clean facility. Food is a little pricey. Room was very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Mar 2025

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

6/10 Okay

Hannah

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful. However do not pay with a debit card they held over 1600 when my total bill was around 900 dollars from me leaving me with limited funds for the trip. I asked what these charges were I got different answers fron different staff. I am not blaming the staff just wish they would have been more clear on what was being taken out and why.
Stayed 3 nights in Mar 2025

10/10 Excellent

Janelle

Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was amazing! Hotel staff was excellent throughout. All requests (softer pillows, more towels etc) met with speed and kindness.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kari Jo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat atmosphere with fun to hear history. Quiet and relaxing; lots of spa options. The lap pool was my favorite!
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stacia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay!
Stayed 1 night in Mar 2025