We had originally booked 2 nights. Due to an unspecified "problem" with the property, we could only stay 1 night and in a different house than the one booked. Greatly affected our plans but the refund for the second night was processed quickly. The property itself was fine, but we were unable to book lodging for the second night that was a reasonable distance from the conference we were in town to attend. In the end, it was ok, just not what we planned.