Overall my family of 7 with ages 7-70 had a wonderful experience. The location is amazing. My children loved the pools, hot tubs, lagoons, and koi ponds. The adults loved all of the above with the addition of the onsite bar which made great cocktails. The koi ponds have two feedings a day and visitors are offered cups of food which made for a fun experience. The lagoon this property is on is quiet and less busy than the surrounding lagoons. The main pool wasn't busy while we were there. We could almost always find available chairs for our party and shade if desired. We never felt the pool was overly crowded or we had to dodge pool toys. There is also a quiet pool we never used but seemed to have plenty of seating at all times. The unit itself was nice. The AC was much appreciated the week we visited. The view is over the front lobby so there wasn't much to see but fine for people watching and never noisy or overly busy. The unit is starting to show some wear, especially the walls and carpet, which is to be expected with a short-term rental unit. There is a large closet with snorkel gear, wagon, and other beach/pool toys that was appreciated. The kitchen is very lightly stocked with all the standard applications and no perishable extras (coffee, seasoning, etc). The sofa in the living room is not a pull out bed. It is a rather hard and lightly padded couch. There is an air mattress which may work better for those needing the extra sleeping space.