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Grandhotel AMBASSADOR National House

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Photo gallery for Grandhotel AMBASSADOR National House

Front of property – evening/night
Indoor pool
Lobby
Restaurant
Sauna, hot tub, body treatments, hydrotherapy, aromatherapy, body wraps

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
T. G. Masaryka 1088/24, Karlovy Vary, 36001
  • Place, Jan Becher Museum
    ‪3 min walk‬
  • Place, Elizabeth's Spa
    ‪3 min walk‬
  • Place, Mattoni Mineral Water
    ‪5 min walk‬
  • Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, desk, iron/ironing board

Classic Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, iron/ironing board

Classic Double Room

8.6 out of 10
Excellent
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Minibar, in-room safe, desk, iron/ironing board

Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Tower Suite

Tower Suite | Minibar, in-room safe, desk, iron/ironing board

Tower Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Exterior
Grandhotel Pupp
Karlovy Vary
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 1,005 reviews
The price is CHF 137
includes taxes & fees
14 Jun - 15 Jun
Grandhotel Pupp

About this property

Grandhotel AMBASSADOR National House

A full-service spa, an indoor pool and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include a nightclub, 2 bars/lounges and a sauna.
Grandhotel AMBASSADOR National House offers 83 accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Grandhotel AMBASSADOR National House, you're just a quick walk from Jan Becher Museum. Free WiFi in public areas, 2 bars and a full-service spa are available.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Julius Zeyer
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hydrotherapy, body scrubs or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Steps from Jan Becher Museum and 3 minutes on foot from Elizabeth's Spa
  • Pets welcome for a fee
Grandhotel AMBASSADOR National House offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A nightclub, spa services, and tour/ticket assistance are also featured at the luxury Grandhotel AMBASSADOR National House. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Karlovy Vary hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Julius Zeyer – This restaurant specialises in Regional cuisine.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 10 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11 for adults and EUR 11 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Julius Zeyer

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 for adults and from EUR 11 for children
  • Self-parking fee: EUR 10.00 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Grandhotel AMBASSADOR Národní Dům Hotel Karlovy Vary
Grandhotel AMBASSADOR Národní Dům Hotel
Grandhotel AMBASSADOR Národní Dům Karlovy Vary
Grandhotel AMBASSADOR Národní Dům Hotel Karlovy Vary
Hotel Grandhotel AMBASSADOR - Národní Dům Karlovy Vary
Hotel Grandhotel AMBASSADOR - Národní Dům
Grandhotel AMBASSADOR Národní Dům Hotel
Grandhotel AMBASSADOR Národní Dům Karlovy Vary
Grandhotel AMBASSADOR Národní Dům
Karlovy Vary Grandhotel AMBASSADOR - Národní Dům Hotel
Grandhotel AMBASSADOR - Národní Dům Karlovy Vary
Grandhotel AMBASSADOR Národní Dům
Grandhotel AMBASSADOR National House Hotel
Grandhotel AMBASSADOR National House Karlovy Vary
Grandhotel AMBASSADOR National House Hotel Karlovy Vary

Grandhotel AMBASSADOR National House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 156 out of 331 reviews
Rating 8 - Good. 119 out of 331 reviews
Rating 6 - Okay. 39 out of 331 reviews
Rating 4 - Poor. 8 out of 331 reviews
Rating 2 - Terrible. 9 out of 331 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Suliman

Liked: Cleanliness, staff & service, amenities
Everything about this hotel was great, location, facilities, SPA, in door swimming pool and availability of car parking. I would definitely go back to this hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

georgina

Liked: Cleanliness, staff & service, amenities
Clean, beautiful room, excellent restaurant.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean, large room. Very comfortable. Central location, close to restaurant”s, river, spa”s and transportation
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. You can walk to everything. The breakfast was also very good
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hoda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central. Friendly staff. Clean rooms. Would go back.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Grand old building with an excellent breakfast buffet.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this property. The location was great, central to many shops and restaurants within walking distance, and the hotel itself had nice pool/spa/sauna and decor. Our room was great also, spacious and well equipped with everything we needed to make our stay enjoyable. Thank you for a great visit to Karlovy Vary!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mikail

Liked: Cleanliness, property conditions & facilities
Too old but nice and clean
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kristina Lampe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel just 150 meters from a bus stop. Lovely and big room, excellent service and cleaning.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Shivesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Beautiful exterior. Lovely dining hall. Rooms were spacious and clean. Reception was friendly and helpful. Very close to the bus and train stations and walkable to rest of Karlovy Vary. I would definitely stay here again.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, room comfort

Beautiful stay in Karlsbad - Karlovy Vary

Very beautiful place. Many old buildings and beautiful architecture. The hotel is one of those and maybe in need of a little TLC. However we slept good and enjoyed our stay.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Bianca

Liked: Cleanliness
Simple breakfast for a 4 star hotel, accommodation ok, no room service, staff does not speak English very well. I was expecting more for a 4 star hotel, but it is not bad, just ok.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room bathroom. Very friendly and helpful male receptionist on check out with excellent english skills.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very positive experience
Stayed 3 nights in May 2024
Verified

6/10 Okay

jan

Disliked: Cleanliness, property conditions & facilities

Never again

Reception is decrepit. The people at front desk at arrival: dirty,in disarray and not friendly. Hotel stairs and hallways very dirty(old carpets, dirty). Spa is a joke, whilpool water cold(75 degrees F) Hotel pretentious.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rashid

It was good
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities
Everytime again.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was awesome. Room was perfect. Loved it. The only issue we had was with a rude hostess at the restaurant attached to the hotel. Maybe she had a bad day, but she was far from welcoming. Other then that, super.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Mindaugas

Liked: Cleanliness
Nice place, but not 4 star quality hotel. A/C is barely working. Felt like senior assisted living facility. Tiny pool, which used by individuals with skin problems, would never use it. A OK breakfast buffet, but I’d suggest to go somewhere else to eat. If you want to sleep at night, do not open the windows, it is loud. Other than that, it’s nice place to stay :-)
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Harry

Liked: Cleanliness
Not very practical for handicaped persons. No possibility to swim in pool before 9 a.m. as there is water gym going on. We had problems with no hot water. Caters to russians who empty the breakfast buffet. Night porter who had no idea of dealing with persons nor service!
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Gary

Disliked: Staff & service, property conditions & facilities
We didnt like the older long hairedan at check in. Completely lazy, did not offer to help with bags or anything. If your bahs are heavy, good luck with the stairs if you get this man. Copied our passports for some reason too. Asked the other front desk help and they had no idea why, or where he put this vital info. And they charge for extras like hot water kettle to make in room coffee which there was none to begin with. The pillows were terrible so we asked for smaller pillows and they charged for delivery of these pillows that werent even smaller.. Bonus points for location only. Its a run down place for sure with no access to the room A/C. Its a set temp and not cool enough for July in Karlovy Vary. It was a heat wave! Stear clear, not worth the money.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Pent hotell midt i sentrum
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Anatoli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель отличный, на следующий год обязательно приедем еще раз
Stayed 3 nights in Dec 2025