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Karuizawa Tsuruya Ryokan

3.0 star property

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Photo gallery for Karuizawa Tsuruya Ryokan

Traditional Japanese building with a well-lit entrance, featuring a tiled roof and a stone lantern.
Relax in a serene space with plush seating, low tables, and a high ceiling.
Experience the serene ambiance of a traditional Japanese-style room with tatami flooring and shoji screens, featuring a low table, television, and comfortable sofa.
Escape to a serene Japanese-style retreat surrounded by lush gardens and a tranquil water feature.
Traditional Japanese building stands amidst snow-covered trees, featuring a wooden structure and a festive snowman decoration.

Popular amenities

  • Spa
  • Laundry
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
Kyukaruizawa 678, Karuizawa, Nagano, 389-0102
  • Old Karuizawa Ginza Street
    ‪1 min walk‬
  • Karuizawa Prince Shopping Plaza
    ‪3 min drive‬
  • Karuizawa Prince Hotel Ski Resort
    ‪4 min drive‬

Room options

View all photos for Standard Japanese-Western Room

Standard Japanese-Western Room | Free WiFi

Standard Japanese-Western Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese-Style Superior Room

Japanese-Style Superior Room | Free WiFi

Japanese-Style Superior Room

  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese-Style Room

Japanese-Style Room | Free WiFi

Japanese-Style Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 3 Single Futons

View all photos for Japanese-Style Economy Room

Japanese-Style Economy Room | Free WiFi

Japanese-Style Economy Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Futons

View all photos for Economy Twin Room

Economy Twin Room | Free WiFi

Economy Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

Karuizawa Tsuruya Ryokan

Ryokan with a full-service spa, near Karuizawa Prince Shopping Plaza
This ryokan features a full-service spa, laundry facilities and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a front desk safe.
Karuizawa Tsuruya Ryokan offers 25 accommodations with complimentary bottles of water and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Karuizawa ryokan provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath and yukata (Japanese robe). These services feature separate men's and women's areas.
During your stay at Karuizawa Tsuruya Ryokan, you're just a quick walk from Old Karuizawa Ginza Street. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Just a 3-minute drive from Karuizawa Prince Shopping Plaza and a few minutes from Karuizawa Prince Hotel Ski Resort
Karuizawa Tsuruya Ryokan offers its guests a full-service spa. WiFi is free in public spaces. Karuizawa Tsuruya Ryokan also features a garden, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Karuizawa ryokan.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:30 AM to 9 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9 AM for a fee: JPY 2,200 for adults and JPY 1,650 for children

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Massage
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 5 PM to receive dinner.
Guests with Breakfast/Half Board plans must book meals in advance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 2200 for adults and from JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9 AM - 9 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Tsuruya Ryokan
Karuizawa Tsuruya
Karuizawa Tsuruya
Karuizawa Tsuruya Ryokan Ryokan
Karuizawa Tsuruya Ryokan Karuizawa
Karuizawa Tsuruya Ryokan Ryokan Karuizawa

Karuizawa Tsuruya Ryokan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 113 reviews
Rating 8 - Good. 37 out of 113 reviews
Rating 6 - Okay. 5 out of 113 reviews
Rating 4 - Poor. 0 out of 113 reviews
Rating 2 - Terrible. 1 out of 113 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Zhengxue

A hotel with rich cultural heritage, elegantly and uniquely decorated, offering attentive and thoughtful service. The hot springs are clean and refreshing, and there is a laundry and drying room available. I have already recommended it to my friends.
Stayed 1 night in Feb 2025

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location when visiting Karuizawa. We stayed the night and were able to take advantage of the slower pace around the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Hin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very good, will visit again
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but cozy ryokan with exceptionally friendly and helpful staff. Enjoyed our 2 nights there very much
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
畳の部屋が別にあったので3人で泊まるのに丁度良かったです
Stayed 1 night in Oct 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Man Shan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Sayuri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked traditional Japanese Ryokan atmospher in this property. I also enjoyed hotspring with my 2 year-old kid.

10/10 Excellent

Fui Choong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Traditional plus western settings
Stayed 1 night in May 2023

10/10 Excellent

よっしー, 新潟件三条市

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても情緒ある建屋に、お庭、温泉もとても癒されました。チェックインの対応もスムースで　お部屋も昭和の香りがする素敵なオチついた趣が素敵です。 お夕食の世役をしておけばまた良かったのかな・・・TO帰路に考えて次回乗りようが楽しみです。感謝です！
Stayed 1 night in Jul 2020

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Yin Tung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kenichiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
旅館の前の通りは人通りが多いので、車だと行きづらい。 不満はそのくらいで、旧軽井沢を散策するにはちょうど良い立地だし、ご飯も美味しくて大満足です。
Stayed 1 night in Mar 2025

10/10 Excellent

MAKOTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

??

Stayed 1 night in Jan 2025

6/10 Okay

makoto

Liked: Cleanliness, staff & service
雪のせいか部屋のテレビが観られなくなりました
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
入住前聯絡都會儘速回覆，住宿期間的服務相當貼心，房客的請求都會盡可能滿足。 早晚餐非常讚，有很多在地料理，訂房時傳達飲食習慣的話，會配合調整菜色。 房間很有老溫泉旅館的感覺，但是廁所之類的設施都有經過改修，很新很乾淨。 溫泉浴場不大，沒有露天浴池，可是泉質很好，泡完皮膚會滑溜滑溜的。 旅館在舊輕井澤商店街的盡頭，周邊不會過於吵雜，觀光又相當便利。
Stayed 1 night in Dec 2024

10/10 Excellent

MASAYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
とにかく接客が素晴らしかったです。
Stayed 1 night in Dec 2024

8/10 Good

CHIE

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

yuki

Stayed 1 night in Nov 2024