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Grand Arslan Otel

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Lobby sitting area
Lobby sitting area
Lobby sitting area
Triple Room | Desk, iron/ironing board, free WiFi, bed sheets
Free daily buffet breakfast

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Guluk Mah Bozatli Sk No 4, Melikgazi, Kayseri, 38050
  • Place, Meydan Camii
    ‪7 min walk‬
  • Place, Kayseri Castle
    ‪10 min walk‬
  • Place, Hunat Hatun Mosque
    ‪12 min walk‬
  • Airport, Kayseri (ASR-Erkilet Intl.)
    ‪7 min drive‬

Room options

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About this property

Grand Arslan Otel

A 24-hour front desk, a front desk safe and free breakfast are available at this smoke-free hotel. WiFi in public areas is free.
Grand Arslan Otel offers 40 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Plasma televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Grand Arslan Otel, you're just a quick walk from Ulu Cami. You'll find features such as free breakfast and free WiFi in public areas.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe and a lift
  • Within a 10-minute walk of Ulu Cami and Meydan Camii
Free breakfast is served daily. WiFi is free in public spaces. Grand Arslan Otel also features room service (during limited hours), a front desk safe, and a lift.

This 3-star Kayseri hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:30 AM to 10 AM and at the weekend from 7:30 AM to 11 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10 AM on weekdays and 7:30 AM to 11 AM on weekends

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Arslan Otel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2022-38-0024

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Arslan Otel Hotel Kayseri
Grand Arslan Otel Hotel
Grand Arslan Otel Kayseri
Grand Arslan Otel Hotel
Grand Arslan Otel Kayseri
Grand Arslan Otel Hotel Kayseri

Grand Arslan Otel Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 19 reviews
Rating 8 - Good. 6 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 5 out of 19 reviews

5.2/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Erdogan

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Nuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

yalcin

Liked: Staff & service
Stayed 2 nights in Jul 2019

8/10 Good

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отзыв о проживании в отеле.

Заселили очень быстро и даже раньше часа заселения. Лифт работает. В номере чисто. Завтрак вкусный. Одно плохо. Если вы передумали и уезжаете раньше деньги не возвращаются.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Sessiz

Kaldığımız en sessiz sakin oteldi, ama keşke odaya bitane su koysalardı
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Cleanliness
Sehr zentrale Lage, somit waren alle Sehenswürdigkeiten zu Fuß erreichbar. Bemängeln möchte ich, dass ich nicht das gebuchte Zimmer mit der laut Homepage angegebenen Bettgröße/Bettenanzahl bekommen habe, sondern mir das nächstbeste freie Zimmer angeboten wurde. Das Hotelpersonal achtete nicht auf die getätigte Buchung, somit erhielt ich zu meiner Enttäuschung auch noch ein Raucherzimmer, obwohl ich ganz explizit ein Nichtraucherzimmer gebucht habe. Die Bettwäsche und die Gardinen rochen nach Rauch, was sehr unangenehm war!
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Mar 2019

2/10 Terrible

SU

Disliked: Cleanliness, staff & service

check-in遇上困難，要我們多買一間房間，請小心

我們在訂房網站上面預定四人房，錢也付了，check-in的時候卻說他們沒有四人房，並要求我們多買一間房間13歐，當下我們並沒有直接付錢了事，我們打給會土語的朋友幫忙溝通，感覺爭執滿久的，畢竟這對消費者來說完全不合理，他們聲稱是訂房網站上出了問題，但我們已經付四個人個錢了，而且若有問題也是飯店與訂房網站的人去協調，而不是我們買單。後來他們給我們一間加大雙人房，裡面有沙發床可以睡四個人。這種一開始就可以解決的事情卻要最後才拿出來，根本就是在坑外國人，請小心這間飯店。櫃檯還算有禮貌
Stayed 1 night in Mar 2019

2/10 Terrible

Gulcan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin heryeri kokuyor, banyo berbat bir sekilde. Odami degistirdim orasida ayni sekildi. 2 gun kaldim baska otele gectim, parami alamadim.
Stayed 7 nights in Mar 2019

4/10 Poor

Halil ibrahim

Disliked: Staff & service
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2019

8/10 Good

Bekir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiyatina göre idare eder

Odalar temiz
Stayed 2 nights in Feb 2019

10/10 Excellent

Metin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Metin Seyhan

Güleryüzlü personel, otopark sıkıntısı yok, kahvaltı güzel, sıcak su süper, teşekkürler
Stayed 2 nights in Jan 2019

2/10 Terrible

Volkan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

2/10 Terrible

Akif Fatih

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 kişilik süit odada 5 kişi kaldık.1 ay öncesinden rezervasyon yapmamıza,1 gün önceden de haber etmemize rağmen odanın hazır olmadığını gördük.Televizyonlar çalışmıyordu.Tuvalet berbat durumdaydı.Oda sanki uzun zamandır kullanılmıyor gibiydi.Düşünün odaya su bile bırakmamışlar.Otelden çıkış yaparken de hesabı ödemediğimizi söylediler.Çocuklarıma rezil ettiler beni.Halbuki ben 1 ay önceden ödemiştim.Site ile otelin arasındaki sorunu benim çözmem gerektiğini söylediler.Kısacası tatili bize rezil ettiler.Tavsiye istermisiniz?Bu otelden uzak durun
Stayed 2 nights in Jan 2019

2/10 Terrible

mustafa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Candan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kar gezisi

Otelin konumunu ve kahvaltiyi cok sevdik. Personel cok yardimci oldu.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Prima hotel, verwacht niets bijzonders. Vriendelijk personeel.
Stayed 2 nights in Aug 2018

6/10 Okay

elisabeth, nederland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niet zo

Had gelijk al bij aankomst een soort van aanvaring met receptionist. Kamer was oké maar we kregen geen schone handdoeken, deuren kapot, alles hing er los bij. Niet een hotel om nog eens terug te gaan.
Stayed 4 nights in Aug 2018