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Rixos President Astana

5.0 star property

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Photo gallery for Rixos President Astana

2 bars/lounges, pub, lobby lounge
Indoor pool
Premium Suite, 1 King Bed | Minibar, in-room safe, blackout curtains, soundproofing
2 bars/lounges, pub, lobby lounge
Steam room, Turkish bath/hammam, body treatments, hot stone massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
D. Kunayev Street 7, Astana, 010000
  • Place, Kazakhstan Ministry of Foreign Affairs
    ‪9 min walk‬
  • Place, Bayterek Tower
    ‪12 min walk‬
  • Place, Singing Fountain
    ‪16 min walk‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Minibar, in-room safe, blackout curtains, soundproofing

Premium Room, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Minibar, in-room safe, blackout curtains, soundproofing

Presidential Suite, 1 King Bed

  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Minibar, in-room safe, blackout curtains, soundproofing

Premium Suite, 1 King Bed

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds | Minibar, in-room safe, blackout curtains, soundproofing

Premium Twin Room, 2 Single Beds

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Rixos President Astana

This hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
Rixos President Astana offers 183 air-conditioned accommodations with minibars and a safe. LCD televisions come with premium satellite channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

ANJANA SPA has 8 treatment rooms. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.
During your stay at Rixos President Astana, you're just a quick walk from Transport & Communications Ministry. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at Al Farabi, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, body treatments or Thai massages at ANJANA SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Keruen and a few minutes from Singing Fountain
  • Airport shuttle service available for a fee
Rixos President Astana offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 10979 square feet (1020 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Rixos President Astana. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Astana hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Al Farabi – Overlooking the garden, this restaurant specialises in international cuisine and only serves breakfast.
Aksham – On-site restaurant. Open daily.
The Irish Pub – Overlooking the garden, this pub specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.
Lobby Lounge – This lobby lounge specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open 24 hours. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Extended parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; KZT 20,000 for adults and KZT 10,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Aksham
  • Al Farabi
  • Lobby Lounge
  • The Irish Pub

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10,979 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Sign language-capable staff
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic water bottles
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 10000 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: KZT 50000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 20000 for adults and from KZT 10000 for children
  • Airport shuttle fee: KZT 21000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 10000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Rixos President Astana offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Astana Hotel Rixos
Hotel Rixos President Astana
President Hotel Astana
Rixos Astana President
Rixos Hotel Astana
Rixos President
Rixos President Astana
Rixos President Astana Hotel
Rixos President Hotel
Rixos President Hotel Astana
Rixos President Astana Hotel Nur-Sultan
Rixos President Astana Nur-Sultan
Hotel Rixos President Astana Hotel Nur-Sultan
Nur-Sultan Rixos President Astana Hotel Hotel
Rixos President Astana
Rixos President Astana Hotel Nur-Sultan
Rixos President Astana Nur-Sultan
Rixos President Astana
Hotel Rixos President Astana Hotel Nur-Sultan
Nur-Sultan Rixos President Astana Hotel Hotel
Hotel Rixos President Astana Hotel

Rixos President Astana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 75 out of 117 reviews
Rating 8 - Good. 26 out of 117 reviews
Rating 6 - Okay. 10 out of 117 reviews
Rating 4 - Poor. 3 out of 117 reviews
Rating 2 - Terrible. 3 out of 117 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Konstantin

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Friendly staff, big rooms.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

vivek

Liked: Amenities, property conditions & facilities
Great experience the presidential suite was really nice
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
The Reception Staff was great. In particularly, Thank you to Mukhammad! Great room, high quality wi-fi, top swimming pool and sauna. Overall, had a great stay. Highly recommend.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Natalie

Liked: Staff & service, amenities, property conditions & facilities
Staff is great. Thank you to Assel (Reception) for being very attentive to my needs. Spa Pool are excellent (steam room just great!) Breakfast is nice. Wi-fi is good qualty. Highly recommend.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

ibrahim tarik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent in Astana

Usual Rixos quality standards and service could be experienced in beautiful Astana city. Strongly advice it.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS: - great location, walking distance to some famous places of interest; - beautiful and big room - delicious breakfasts with lots of options - polite, helpful, and friendly personnel - swimming pool is large and warm - and overall just a very nice hotel CONS: - rug in a room was not very clean, could see some dirty spots on it; - room can be very very cold in winter, so have to keep a heater on all the time which can lead to a dry air; - frequent smells of food coming from the hotel kitchen (problems with kitchen hoods?)
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my first visit to Astana, and staying at Hotel Rixos President Astana left me deeply impressed. The hotel has been around for nearly 30 years, yet it is still in outstanding condition—elegant, spotless, and extremely well cared for. While not the most modern in design, it offers everything you could want in a five-star stay, delivered with remarkable consistency. The service is world-class. Staff are professional, attentive, and genuinely warm, setting a standard of hospitality that surpasses many luxury hotels I’ve stayed in across Central Asia. When compared with top properties such as InterContinental Almaty, Hyatt Regency Tashkent, Hyatt Regency Bishkek, or even the Fairmont Baku, Rixos Astana stands out not only for its service but also for the value it offers at its price point. The Hamam spa was a highlight. The Indonesian ladies providing treatments deliver exceptional skill and care—it felt like a true experience rather than just a service. Equally impressive was the breakfast buffet, which offered everything from fresh fruit and pastries to Asian and European specialties, all beautifully presented and delicious. The all-day menu also reflects this balance of international flavors, making dining here a pleasure. In the afternoons, relaxing near the piano lounge with live music added an elegant and welcoming atmosphere, something that elevates the stay beyond just accommodation. Overall, Hotel Rixos President Astana combines cleanliness, comfort, excellen
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Хорошее расположение отеля .
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lana

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel and customer service!
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Nadezhda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequently stay here. Excellent price-value ratio.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Ozan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was perfect but the service of food was too slow.
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with a couple issues

The hotel is nice and the room was very comfortable. The service was good, as was the food. Only issues are the equipment in the gym is need of replacement and maintenance (Technogym makes the worlds worst club level cardio machines). Also most of the world no longer allows smoking indoors, specifically international hotels. I wanted to eat and have a drink in the Irish Pub but the smell and level of smoke in the air was untorlerable for a noj smoker. Its extremly unhealthy and non eco friendly, and its puts off clients. You can eat in the lounge bar instead, however, it has a reduced menu (which makes no sense considering all food comes from the same kitchen).
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

ibrahim tarik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Türk otelcilik kalitesinin Kazakistan’daki yansıma

Çok güzel bir konaklama oldu Türk otelcilik kalitesini Kazakistan’da yaşamak güzel bir duygu
Stayed 3 nights in Jun 2021
Verified

6/10 Okay

Dmitry

Liked: Cleanliness, property conditions & facilities
Уставший отель из прошлого с евроремонтом, нуждается в обновлении, сервис слабенький
Stayed 3 nights in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Риксос - беспроигрышный вариант

Риксос беспроигрышный вариант, качество и сервис всегда на высоте. Центральное расположение удобно для бизнес встреч. В округе много новых отелей, но Риксос уютное и комфортное место, где знаешь чего ожидать.
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wohlfühl Hotel

Haus von hervorragender Qualität problemloser Check-In - Check-Out schöne Zimmer geniale 24h Bar tolles Frühstück
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant stay n highly recommended

Excellent hotel with top notch resources in good location
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good locatıon

Good locatıon
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing family relaxing time

The stay was perfect and comfortable.. they helped us with everything we need .the pool was so nice anq quiet and the breakfast was delicious.. looking forwad to come back....
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very unique and nice hotel . Neighborhood is excellent. Good value for money
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a good locatik to visit the sights. It is clean and the service was very good. The pool and spa facilities were very good. The obby restaurant had great food and we could sit next to a pianist. Breakfast had a really good selection of food and the quality was excellent. The only thing that could be improved would be a choice of fresh orange juice. I would definitely stay here again when back in kazakhstan.
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very bad room and furniture and Aircondition

Worst room and worst Aircondition and not equal for payment
Stayed 8 nights in Jun 2019
Verified

10/10 Excellent

Koichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

いいホテル

場所も中心に近く、ホテルも設備も良い。 朝食やプールも充実
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

豪華な設備とおいしいレストラン

ホテルのデザインはとても豪華で、客室の広さや設備も申し分ない。従業員もフレンドリーだが、客室内のコップ等の数が毎日不揃いだったり、日によって清掃が十分でなかったりした。ホテル内のトルコ料理のレストランはとれもおいしい。また、ロビー内のオープンなカフェやアイルランドパブでは、同じメニューから料理や酒が注文できる。空港とホテルの間はシャトルサービスがあり、早朝の送迎にも対応してくれ、予約した方が安心。
Stayed 5 nights in May 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Rixos use to be a superb hotel In Astana-Nur-Sultan. But it is losing grounds. Best spa almost lost Balinese girls ( replaced with cheaper kazakhstanians). Swimming pool is under renovation, will see what will happen! Also it is rip-off - came with early flight at 4 am and was charged one more FULL day with incredible rate. Think twice about staying there.
Stayed 1 night in May 2019