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Best Western Plus Keene Hotel

3.0 star property

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Photo gallery for Best Western Plus Keene Hotel

Restaurant
Premium bedding, individually decorated, individually furnished, desk
Lobby
Property amenity
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
401 Winchester St, Keene, NH, 03431
  • Place, Keene State College
    ‪18 min walk‬
  • Place, Historic Main Street
    ‪20 min walk‬
  • Place, Colonial Theatre
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Keene Hotel

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre. Change of towels is available on request
Best Western Plus Keene Hotel offers 122 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Keene Hotel. During your stay, you'll be within walking distance of Keene State College. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 2-minute drive from Cheshire Children's Museum and a few minutes from Keene State College
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Plus Keene Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2626 square feet (244 square metres) and includes conference space. The business-friendly Best Western Plus Keene Hotel also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Free self parking is available.

This 3-star Keene hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.
Best Western Plus Keene Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2,626 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Sovereign
Best Western Plus Sovereign Hotel
Best Western Plus Sovereign Hotel Keene
Best Western Plus Sovereign Keene
Best Western Sovereign
Best Western Sovereign Hotel
Best Western Keene
Keene Best Western
Best Western Plus Keene
Best Plus Keene Hotel Keene
Best Western Plus Keene Hotel Hotel
Best Western Plus Keene Hotel Keene
Best Western Plus Keene Hotel Hotel Keene

Best Western Plus Keene Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Ray

Stayed 2 nights in Nov 2025

10/10 Excellent

anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

TJ

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating. Got a Free upgrade to my room
Stayed 1 night in Nov 2025

4/10 Poor

Caitlin

Liked: Cleanliness
Disliked: Amenities
Check in was great. However the pool was not working and the restaurant was closed. Very disappointed since we could have stayed in a much cheaper place. We booked for the pool and restaurant. We should have been notified before our stay.
Stayed 1 night in Nov 2025

8/10 Good

Maura

Stayed 2 nights in Nov 2025

10/10 Excellent

Sheila

Good restaurant and breakfast. Clean and comfortable room. I could adjust the heat.
Stayed 2 nights in Nov 2025

8/10 Good

Steve

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous and helpful; my children (8 & 5) really enjoyed the breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Jacob

I received accommodations from Sarah of the hotel staff that were above and beyond my expectations. My colleague and I were travelling for work and we accidentally both booked rooms for the night. Sarah was able to cancel my colleague's reservation for with no hassle whatsoever. Thank you Sarah!
Stayed 1 night in Nov 2025

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service
Broken pool was a huge disappointment as we based our choice of hotel on its availability Had we known the pool was not functioning we would have gone elsewhere But the host profusely apologized and explained that the third party vendor would not have known this I don't assess fault on hotel chain directly, but greatly disappointing nonetheless In defence the host offered us the opportunity to use a pool at another nearby facility, but in our situation it would have been extremely impractical
Stayed 1 night in Nov 2025

6/10 Okay

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Was not happy to find out upon arrival the pool was closed
Stayed 1 night in Nov 2025

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, amenities
The lady working the breakfast buffet was so welcoming and a big help!
Stayed 1 night in Nov 2025

8/10 Good

Erin

Travelled with group
Liked: Cleanliness, amenities
Easy check in and nice rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Marissa

Stayed 1 night in Oct 2025

8/10 Good

Maureen

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
The room was comfortable We liked having a small couch Its an older hotel, clean with a friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Virginia

Travelled with partner
Liked: Staff & service, amenities
The hotel was very busy, so it was noisy. Can't be helped but the wall thermostats work better our rooms did not so I did struggle with the room temp. Too hot or too cold didn't seem to matter what temp it was on. The fan on high speed made a popping sound. No one caught the cobwebs over the headboard. And the lamp didn't work. It was not plugged in but doing so did not make it work. That being said I will stay there again in the future. All of the staff were extremely nice. Just little things, busy, time of year, and things that can be addressed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bambi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is great. The staff very friendly rooms clean lobby cozy. The breakfast was good with lots of choice and plenty of places to sit. Would definitely recommend
Stayed 1 night in Nov 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities
Room was very nice with refrigerator and microwave in the room. Front desk personnel are always friendly and love the breakfast included, full buffet!!
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Front desk woman excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everyone was very nice and friendly. Great selection for the breakfast. The room was clean( except for a small hair that was in the tub).
Stayed 1 night in Nov 2025

10/10 Excellent

Jenna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room and friendly staff
Stayed 2 nights in Oct 2025

8/10 Good

Caleb

Stayed 1 night in Oct 2025

10/10 Excellent

Kathy

Travelled with partner
Clean, friendly staff, nice breakfast!
Stayed 1 night in Oct 2025

10/10 Excellent

Marie

Stayed 1 night in Oct 2025

10/10 Excellent

GUY

Stayed 1 night in Oct 2025

8/10 Good

Cynthia

Travelled with partner
Checking in was a little confusing as I called Best Western before I booked through Expedia to see if I could get my AARP discount and he said yes. When I got there, they said no discount but were kind enough to apply the discount. Plus I booked a room with a balcony and sleep sofa and got a different room with no balcony. Toothpaste was still on the counter on the bathroom. Maids were slamming doors at 8:15.
Stayed 1 night in Oct 2025