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Keene Elm City Hotel, an Ascend Collection Hotel

2.5 star property

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Indoor pool
Standard Room, 1 Queen Bed, Accessible (Communications, Accessible Tub) | In-room safe, desk, iron/ironing board, free cots/infant beds
Standard Room, 1 Queen Bed, Accessible (Communications, Accessible Shower) | Room amenity
In-room safe, desk, iron/ironing board, free cots/infant beds
Free buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

View in a map
175 Key Rd, Keene, NH, 03431
  • Keene State College
    ‪16 min walk‬
  • Historic Main Street
    ‪20 min walk‬
  • Colonial Theatre
    ‪3 min drive‬
  • Springfield, VT (VSF-Hartness State)
    ‪64 min drive‬

Room options

Room, 1 King Bed, Transfer Shower, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Room, 1 King Bed, Transfer Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Keene Elm City Hotel, an Ascend Collection Hotel

Hotel in Keene with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a microwave in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Keene Elm City Hotel, an Ascend Collection Hotel offers 80 accommodations with a safe and free newspapers. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Keene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Keene Elm City Hotel, an Ascend Collection Hotel. During your stay, you'll be within walking distance of Ashuelot River. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 14 minutes on foot from Ashuelot River and a 3-minute drive from Cheshire Children's Museum
  • Dogs welcome for a fee
Keene Elm City Hotel, an Ascend Collection Hotel offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Keene Elm City Hotel, an Ascend Collection Hotel. Free self parking is available.
Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1989

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 110 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel KEENE
Holiday Inn Express Keene Hotel
KEENE Holiday Inn Express
Holiday Inn Express Keene
Holiday Inn Express Keene Hotel Keene
Holiday Inn Keene

Keene Elm City Hotel, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 428 out of 889 reviews
Rating 8 - Good. 279 out of 889 reviews
Rating 6 - Okay. 107 out of 889 reviews
Rating 4 - Poor. 47 out of 889 reviews
Rating 2 - Terrible. 28 out of 889 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, clean property close to the downtown area.
Stayed 3 nights in May 2025

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Usually only an overnight stay while visiting family in Nelson. I really like the full breakfast options. It’s everything I need for this type of stay.
Stayed 2 nights in May 2025

2/10 Terrible

Kate

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and quiet stay. The room was nice and clean.
Stayed 1 night in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Management here does a great job. We enjoyed our stay here immensely and hope to return again soon.
Stayed 2 nights in May 2025

10/10 Excellent

AMY, Lacey

Liked: Cleanliness
Great stay. Hotel was clean and newly updated. Breakfast was good, multiple options available.
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

Bradford H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Stay - Super Clean - Friendly Staff

Very nice stay. Friendly staff. Very clean which was awesome! Would stay again. Excellent location. Great value.
Stayed 2 nights in May 2025

6/10 Okay

hollie

Stayed 1 night in May 2025

10/10 Excellent

brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find in Keene

The hotel was a pleasant surprise for a last minute business trip. It was very clean and quite.
Stayed 1 night in May 2025

6/10 Okay

ann

Stayed 1 night in Feb 2025

10/10 Excellent

CAROL, Odessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice location.
Stayed 2 nights in Apr 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, but the walls and doors are thin. Was woken up several times by people in the halls. Our room could also use a high cleaning.
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You can never go wrong choosing a Holiday Inn Express. This one in Keene, NH was conveniently located, clean, and has plenty of parking. They offer a hot buffet breakfast which is very nice. The staff were all very professional and helpful especially Dylan the night manager. My only disappointment was the gym was closed for renovations.
Stayed 2 nights in Apr 2025

10/10 Excellent

Crystal Rooney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Toni

Liked: Cleanliness, staff & service
Disliked: Amenities
My room was very noisy in the morning. Pool was closed for repair. This ahould be noted on the website!!!
Stayed 2 nights in Feb 2025

8/10 Good

amanda

Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

john

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Stayed 1 night in Feb 2025