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Keene Elm City Hotel, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Keene Elm City Hotel, an Ascend Collection Hotel

Lobby
Indoor pool
Fitness facility
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
175 Key Rd, Keene, NH, 03431
  • Place, Keene State College
    ‪16 min walk‬
  • Place, Historic Main Street
    ‪20 min walk‬
  • Place, Colonial Theatre
    ‪3 min drive‬
  • Airport, Springfield, VT (VSF-Hartness State)
    ‪59 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Transfer Shower, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Transfer Shower, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Transfer Shower, Non Smoking

Room, 1 King Bed, Transfer Shower, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Transfer Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Keene Elm City Hotel, an Ascend Collection Hotel

Hotel in Keene with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a microwave in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Keene Elm City Hotel, an Ascend Collection Hotel offers 80 accommodations with a safe and free newspapers. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Keene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Keene Elm City Hotel, an Ascend Collection Hotel. During your stay, you'll be within walking distance of Ashuelot River. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 14 minutes on foot from Ashuelot River and a 3-minute drive from Cheshire Children's Museum
  • Dogs welcome for a fee
Keene Elm City Hotel, an Ascend Collection Hotel offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Keene Elm City Hotel, an Ascend Collection Hotel. Free self parking is available.
Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1989

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 110 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel KEENE
Holiday Inn Express Keene Hotel
KEENE Holiday Inn Express
Holiday Inn Express Keene
Holiday Inn Express Keene Hotel Keene
Holiday Inn Keene

Keene Elm City Hotel, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 487 out of 978 reviews
Rating 8 - Good. 301 out of 978 reviews
Rating 6 - Okay. 112 out of 978 reviews
Rating 4 - Poor. 48 out of 978 reviews
Rating 2 - Terrible. 30 out of 978 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check-in was efficient and staff was friendly and helpful. Room was clean and bathroom seemed updated, shampoo, conditioner, soap was pleasant. Breakfast was okay with healthy options--fruit, yogurt. The bed was a bit uncomfortable, but okay for one night. I would stay here again if in the area.
Stayed 1 night in Oct 2025

10/10 Excellent

Darlene

Stayed 2 nights in Oct 2025

8/10 Good

Mandy J

Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ample parking and I used the pool and laundry facility.
Stayed 1 night in Oct 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and straight forward. Commercial street with lots of business.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at Keene!

Friendly staff, easy check in and out, clean room. Great breakfast with many choices. Stayed 3 nights in October 2025. Would definitely come back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was significantly nicer than most other economy hotels in its class. We found the rooms to be tastefully decorated and comfortable. We had an opportunity to enjoy the small but uncrowded pool (Sunday night). The breakfast was good for this category of hotel and we enjoyed the automatic pancake maker that cooked up tasty pancakes to order. It is not a four-star level hotel, nor does it pretend to be, but it is well above average for a two-star economy tier hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Qader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff have great customers service .
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very cordial. Our 2 day stay was perfect!
Stayed 2 nights in Oct 2025

10/10 Excellent

david

Stayed 2 nights in Sep 2025

10/10 Excellent

Britney

Travelled with family and small children
Liked: Cleanliness, amenities
Room was clean and staff was friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Jim, Metropolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom layout. But the breakfast was good.
Stayed 1 night in Oct 2025

10/10 Excellent

James, Fairbanks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 6 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly. The breakfast was good with many choices available. The room was good and the bed was comfortable. My wife would have liked to have a hair dryer available.
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💞
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Andrea

Trip to NH to visit friends. Convenient location. Clean and spacious room. The sofa and side chair cushions were rock hard—-not comfortable . Breakfast was OK.
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Quiet. Restaurants nearby. Good times
Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a small snafu at check-in to a room that hadn’t been fully cleaned yet (it turns out after 60+ rooms had been vacated that morning), the desk clerk quickly moved my room and called to check to make sure everything was suitable. The room was quiet, clean, and the bed comfortable, with great WiFi. I will stay here again!
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, up to date, affordable
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was bright and welcoming. The staff was speedy and knowledgeable checking us in. You can smell how clean the sheets are. Option of firmness of pillows and 2 different toilet paper choices. The eggs at breakfast were just blah. Luckily, there were lots of other breakfast options. We would stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Scott, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025