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Comfort Suites Kelowna

4.0 star property

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Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Pool

Explore the area

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2656 Highway 97 N, Kelowna, BC, V1X4J4
  • UBC-Okanagan
  • Orchard Park Mall
    ‪3 min drive‬
  • Kelowna General Hospital
    ‪7 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

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Room | Premium bedding, pillow-top beds, in-room safe, desk

Room

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Premium bedding, pillow-top beds, in-room safe, desk

Suite

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Suite | Premium bedding, pillow-top beds, in-room safe, desk

Suite

9.2 out of 10
Wonderful
(71 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Kelowna

Family-friendly hotel with free breakfast and 24-hour health club
Along with an indoor pool, this smoke-free hotel has a 24-hour health club and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and conference space. Housekeeping is available on request.
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Suites Kelowna gets good marks from our customers. During your stay, you'll be within walking distance of Orchard Park Mall. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Splash around at the waterslide or swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Orchard Park Mall and 8 minutes from Kelowna General Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Comfort Suites Kelowna, you'll find an indoor pool, a waterslide, a 24-hour health club, and Access to hot tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 258 square feet (23 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Comfort Suites Kelowna. Self parking is free.

This Art Deco Kelowna hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Ski passes
  • Stereo
  • TV in common areas
  • Waterslide

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 258 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Comfort Suites Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Highly recommend!
Stayed 5 nights in May 2025

6/10 Okay

Gieon, Surrey

Travelled with family
Disliked: Cleanliness
The facility is generally well maintained and clean following last year’s renovations. However, recurring issues with access keys for the rooms and other amenities have caused some inconvenience for guests. The quality of food is average, and many additional amenities remain unavailable upon request.
Stayed 3 nights in Jun 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Ramit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice new hotel
Stayed 1 night in Jun 2025

10/10 Excellent

CHi Shing, COQUITLAM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good for family holidays
Stayed 2 nights in Jun 2025

8/10 Good

Patricia

Annoyed that I booked a room with 2 beds and they took it upon themselves to give me a King bed and a sofa bed! I had to book another room because a sofa bed is not acceptable for an adult.
Stayed 1 night in May 2025

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy parking, clean, tidy excellent staff Bed was comfortable, but the room was very noisy and air-conditioning extra loud.
Stayed 1 night in Jun 2025

10/10 Excellent

Fui Lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in service was great and located at a convenient place. Every staff we met were very friendly and helpful. Highly recommend this hotel to those who visit Kelowna
Stayed 1 night in May 2025

10/10 Excellent

Danny, Ottawa

Stayed 1 night in May 2025

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern room.
Stayed 2 nights in May 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Simmi

Stayed 1 night in May 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, rooms are large and very clean.
Stayed 2 nights in May 2025

10/10 Excellent

Doris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No issues

Just a quick overnight stay. No issues with the room or property
Stayed 1 night in May 2025

8/10 Good

Carolyn

Stayed 1 night in May 2025

10/10 Excellent

Amandeep

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Stayed 2 nights in May 2025

2/10 Terrible

Valentina

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience wouldn’t recommend
Stayed 1 night in May 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was a pleasant “no frills” hotel. Reasonably clean. The front desk staff we encountered were friendly and helpful. Our king suite was spacious. The bed was comfortable. The room was reasonably dark for sleep. We didn’t find it noisy at nigh/sleep time despite lots of families with young children staying at the property while we were there. The inclusive breakfast in the morning was “ok”. It was sustenance. Nothing fancy. It included a selection of cold cereals and milk, as well as oatmeal, a small selection of premade pastries, bread and English muffins for toast. They offered yogurt and hard boiled eggs. There was a DIY waffle press and batter dispenser. The hot items daily were scrambled eggs and sausages. There was an area with coffee tea and juice. We didn’t have any juice or tea but we felt the coffee could be better. Quite bland/watery.
Stayed 3 nights in May 2025

10/10 Excellent

Leah

Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

sara-marie berne

Stayed 1 night in May 2025

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast space was clean and well stocked.
Stayed 3 nights in May 2025