En general bien mais les tapis mur Ă mur son sales. Notre chambre donnait sur la facade et le traffic est bruyant, impossible d'ouvrir les fenetres qui sont barrees.
Room was quite small but the bed was comfortable and shower was hot with good pressure. Our sink drained really slowly. WiFi kept dropping out so I gave up trying to stream video. TV was small by current standards (32 inch?) but OK for the size of the room. Lift worked well (we were on the second floor), building had some steps in strange places that made moving heavy suit cases a bit difficult. Old building issues I guess.
Absolute bargain for what we paid. The triple room had 3 single beds and was spacious and clean. Great walk in shower in bathroom. In Kendal centre. Highly recommended. Will definitely stay again.
Room clean. Staff friendly, some supply issues for breakfast but able to be accommodating. Room quite hot and road a bit noisy but nothing we couldnât cope with.
Hotel is on corner of s busy road so lots of traffic.
Checkin was easy with friendly staff (one only) and who also covered the bar!
Learned the otel had gone cashless but there banking machines were not working. So 1st nighr paid cash. 2nd night had to pay on line! Website needs updating to refllect this.
Room was OK but windows need a very good clean
Shower was either red hot or scoulding. Reported to staff who said they'd get it fixed. Appeared there was an issue with the boiler!
Breakfast was very good nice and hot full English.
No actual car park here but could have used the local cricket club for ÂŁ2 a day.
I would stay here again if in Kendal. Just needs a few tweeks.
Les points forts : Personnel et service et confort de la chambre
Had to wait until exactly 3pm to check in bit frustrating sitting for 10 minutes- then staff swapped over so had to wait again. Booked a double room but given a twin which wasnât clean - this was swapped on request. Room was on the top corner no double glazing so with 3 windows it was noisy from traffic, bathroom fan didnât work so bathroom window and all windows constantly streamed up - radiator was on so this must be an ongoing problem. Staff were chatty but not very bothered about customers but they did seem to be running reception, serving the bar and serving food. Bit of investment needed into the building and maybe more staff would improve this as itâs in a great spot?
Bed was very comfortable and the room was generally clean. I appreciated the addition of a fan. Toilet had a bad smell though and the remote control for the TV was really dirty. Also very thick dust on the extendable TV wall mount. Minor gripes though as it was amazing value. Would stay there again.
I donât like being negative but it was not great. The staff tried hard - or some did - but they were very under-staffed with people doubling up on roles. Waited at least 5 or 6 mins before anyone came to reception desk, at peak check-in time, despite ringing the bell. There were five people waiting before anyone turned up. My food in the evening was ok and was served on time but I saw another person order very carefully but his order was very delayed and not what he ordered. Breakfast was pretty poor. The bed was comfortable and the room was clean. The public areas left a bit to be desired. You get what you pay for and it was not particularly expensive.